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The Imperial Hotel and Convention Centre Phitsanulok

4.0 star property
Guests can relax by the pool with sun loungers or recharge with wellness treatments at the spa, then enjoy dining options that cater to every taste.

Choose dates to view prices

The Imperial Hotel and Convention Centre Phitsanulok offers a peaceful city retreat. Enjoy a rejuvenating spa massage or wander through the garden. With three on-site restaurants, an outdoor pool, and high-speed WiFi, it's the ideal setting for relaxation.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹2,429
₹2,917 total
includes taxes & fees
7 Jun - 8 Jun
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8.0 out of 10, Very good, 118 reviews
The price is ₹3,119
₹3,760 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 800.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 300 for adults and from THB 150 for children
  • Airport shuttle fee: THB 180 per person (one-way)
  • Airport shuttle fee per child: THB 180 (one-way)
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Frequently asked questions

Does The Imperial Hotel and Convention Centre Phitsanulok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at The Imperial Hotel and Convention Centre Phitsanulok?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Imperial Hotel and Convention Centre Phitsanulok on 7 Jun 2026 start from ₹2,429, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Imperial Hotel and Convention Centre Phitsanulok pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Imperial Hotel and Convention Centre Phitsanulok?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at The Imperial Hotel and Convention Centre Phitsanulok?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Imperial Hotel and Convention Centre Phitsanulok?

Checkout is at noon.

Does The Imperial Hotel and Convention Centre Phitsanulok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-10:30 AM on request. A fee of THB 180 per person applies.

Where is The Imperial Hotel and Convention Centre Phitsanulok located?

Situated on a lake, this hotel is within 3 miles (5 km) of Wat Phra Sri Rattana Mahatat Woramahawihan, Wat Nang Phaya and Wat Ratburana. Folklore Museum and Sgt. Maj. Thawee Folk Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 157 reviews
Rating 8 - Good. 72 out of 157 reviews
Rating 6 - Okay. 32 out of 157 reviews
Rating 4 - Poor. 7 out of 157 reviews
Rating 2 - Terrible. 10 out of 157 reviews

Reviews

Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service was excellent. The hotel itself is very dated but clean. It’s mainly used for overnight stays for tours.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel in a beautiful part of Phitsanulok. Full hotel facilities, with very nice buffet breakfast. This hotel can get very busy with its conference facilities. There is also a Spa, Pool and Massage on site.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Alison

Liked: Staff & service, room comfort

Lovely pool. Bedrooms a bit dated but comfortable

Good sized room but could do with a bit of updating. Comfy bed, good breakfast and meals in restaurant. Lovely pool
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Very nice and big room. Love this place and will be back.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Takayuki

Disliked: Amenities, property conditions & facilities
The hotel rooms needs to be remodeled… Getting old but has amazing swimming pool.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a relaxing place to be. Great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sett back from the road. In a very quiet area. So it's great for sleeping. It also has a very large swimming pool, and very good gym.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Chusak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spaced and clean, but the bathtub needs to be replaces because it is quite dangerous for people to step-in and out. Breakfast is ok.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
-
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room are a good size. But very old. While rooms are cleaned every day and new bed sheets daily. There were cobwebs in light shades / corners and bathroom floor walls very dirty skirting etc. which wasn’t just age as was able to improve wall appearance myself by just wiping with a towel.
Stayed 14 nights in Mar 2024
Verified

6/10 Okay

dominique

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are quite outdated. Majority of the outlets in the rooms don’t work. You have to run the water for a while before it stops being brown. I couldn’t even get all the lights to shut off so I had to sleep with it on. However, the breakfast was good and the lobby area is very pretty.
Stayed 1 night in May 2023
Verified

4/10 Poor

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
Complained to check in desk, requesting new pillows as the actual pillow was brown with sweat marks, pillow case was clean trying to cover the marks up, changed room as well due to disgusting cleanliness and poor condition, flush toilet and water came out of the handle, doors were hanging on from.top and not commected to bottom of frame , really poor
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Gunter

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel der Pool und das Frühstück waren super. Nur bei der Ankunft waren die zwei jungen Frauen an der Rezeption etwas überfordert
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

yannick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très décevant! Rien d'impérial

Hôtel très vieillissany. Peintures craquelées, fenetres impossibles a verrouiller, vitres sales. Massage fermé. Piscine occupée par une école! Et fermée le matin jusque 10h..Suite vetuste, joints de carrelage de bain noircis, douche qui fuit, clim qui grince. Staff qui ne comprend pas l'anglais. Au secours!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Camino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien para una noche, personal amable en

Tuvimos varios problemas durante la estancia. Es cierto que a pesar de ser cosas que no deben admitirse en un hotel, es de valorar la gestión compensándolo que tuvieron con nosotros, el mejor hotel no es el que no falla si no el que solventa después de haber errado
Stayed 1 night in Dec 2024
Verified

8/10 Good

jörgen

Liked: Cleanliness, staff & service

Jurgen

gammalt hotel som behöver fixas
Stayed 1 night in Jul 2022
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

One night at The Imperial

Arrived in the early evening and found reception very welcoming (maybe glad to have something to do as hotel VERY quiet). Meal taken in main restaurant was reasonably basic but tasty - lychee soda was excellent! Room tidy and clean but bathroom a little dated. BIG problem was the pillow - I know we all have different needs but, after staying in hundreds of hotels, this was like a brick (my Thai wife agrees wholeheartedly!) So, tip for any farang - bring your own! Took late breakfast at 9.15 to find we had restaurant to ourselves. Plenty choice to set us up for the day but, understandably, would have been fresher/hotter if we'd been earlier. I've under rated our stay due to the pillow/sleepless hours but no complaints otherwise
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Smith

Liked: Staff & service
Everything OK
Stayed 1 night in Feb 2022
Verified

6/10 Okay

katesirin

Liked: Staff & service
Disliked: Cleanliness
ห้องพักเก่ามาก ตามซอกโต๊ะ หัวเตียงมีฝุ่นจับ แก้วน้ำในห้องมีคราบๆ ให้หมอนสองใบ แต่ในแอพบอก 4 ดาว ขอผ้าห่มเพิ่มคิดเพิ่มอีก 100 ปลั้กไฟใช้ไม่ได้ 2 ที่ ต้องไปเสียบตรบกาน้ำร้อน ห้อวน้ำเป็นอ่างอาบน้ำ มีฟักบัวด้านบนแต่ไม่มีสายยางอาบน้ำเด็กลำบากมาก จูงลูก 1 คน อุ้มอีกคน พนักงานนั่งอยู่ตรงประตูที่ตรวจอุณหภูมิไม่ลุกมาเปิดประตูให้ เป็นแบบนี้สองรอบ สระว่ายน้ำ ไม่มีผ้าเช็ดตัวให้ตามมุมต่างๆ คือจัดระดับโรงแรม มัน 4 ดาวไหนหรอ พนักงานฟร้อนบริการดี เบลบอลบริการดีให้ความช่วยเหลือเยี่ยมมาก ข้าวสวยในโรงแรมแข็งมาก จานละ 19 บ ควรเสริฟข้าวหอมมะลินะ บริการรวมๆคือดี ห้องพักกว้างขวางแต่เก่ามาก ไม่คุ้มกับราคาที่จ่าย ควรรีโนเวทนะ
Stayed 1 night in Jan 2022
Verified

8/10 Good

Supernok

Liked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Yigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean
Stayed 4 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Old hotel with a beautiful Lobby and restaurant, only the rooms haven't been renovated. We also had to pay an upgrade price because they put is in a old room and told us these are Expedia rooms.. how strange, because I booked the room on the picture, and thats what we had at the end, but first paid extra money
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Narissara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องกว้าง โดยรวมสะอาดดี พนักงานเอาใจใส่ดี
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Saowaros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, clean, convenient, and affordable room rates.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cathy

Room, towel is very dirty. Service is not good. Parking lot is far from hotel.Its not convenience.
Stayed 2 nights in Oct 2020