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Reviews of Sonder The Witherspoon

3.5 out of 5
Sonder The Witherspoon
130 South Juniper Street, Philadelphia, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1011 reviews" "
Rating 8 - Good. 217 out of 1011 reviews" "
Rating 6 - Okay. 67 out of 1011 reviews" "
Rating 4 - Poor. 37 out of 1011 reviews" "
Rating 2 - Terrible. 41 out of 1011 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was mostly good. The kitchen was stocked funny and it took us 4 days to find the cutting board that was stored under the kitchen sink. There also weren’t enough utensils for our family of 5. The beds were comfy and the couch in the living room became another bed. Our only complaint about that is it is the only room without room darkening curtains so it got bright in there very early in the morning. The resupply area is a good idea but lacked in execution. We could never find what we needed when we needed it.
Stayed 5 nights in May 2024

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Really well laid out apt Great location, clean as a whistle
Stayed 7 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic property. It was absolutely pristine inside. We had a two bedroom plus pull.out couch,and it worked beautifully for us. It's walkable to Broad Street, and Rittenhouse square, shopping. Everybody who worked there was as kind as could be. But really we didn't even need to interact because our codes worked, and we were in and out as much as we needed to be. The codes even worked after we checked out, because they have lockers to store your luggage. That was wonderful because our flight wasnt until later in the night. This was my first stay with Sonder, and now I'm going to look for it instead of hotels for our family of four.
Stayed 2 nights in May 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, property conditions & facilities
Overall good. A little more lighting out front would be nice, at least for the entry keypad.
Stayed 1 night in May 2024

10/10 Excellent

Sina

Liked: Cleanliness, amenities, property conditions & facilities
No parking options, but awesome apartment. Thanks
Stayed 3 nights in May 2024

4/10 Poor

wayne

Liked: Amenities
I liked the room I didn't like that I didn't have the right code for my room and had trouble getting in for 3 days and i was threatened out side the building by a young man to be robbed for being in that neighborhood.
Stayed 3 nights in May 2024
Response from Sonder on 20 May 2024
Thank you for sharing your experience with us, Wayne. We're glad you liked the room, but we're deeply sorry for the issues you faced with the room code and the security concern outside the building. Your safety and comfort are our top priorities. Please contact us directly if you'd like to discuss this further.

10/10 Excellent

TZE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with all the extras, quiet, peaceful. Had a great sleep on the comfy bed. Definitely recommended!
Stayed 7 nights in May 2024

10/10 Excellent

Mindy, Bloomfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and the property was excellent
Stayed 1 night in May 2024

4/10 Poor

CHARLES

Liked: Cleanliness, amenities, property conditions & facilities
The check in process is a ridiculous waist of time that is required before getting your entrance code. A process that is almost useless because there is a person at the front so why not just check in normally. using the code to get in and out is pointless because when people are exiting you just go in. I had to change my code 4 times to get into my room. The locker system worked perfectly, the room was excellent except the twin size sheet on a queen size bed that popped off every night. The location is also excellent.
Stayed 2 nights in May 2024

6/10 Okay

Jon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I am really trying hard to recommend this place but it's hard. very noisy outside. thin windows. You can hear people screaming outside, cars honking in the morning, noise from bars and the very loud AC surprisingly doesn't drown this. apparently the property knows this because next to your bed you will find a small white noise making machine and ear plugs. I might have had one restful night in a week here so that's not good. there is no room cleaning. No breakfast. No gym. no pool. No toiletries outside of a bar of soap, body lotion and soap/conditioner in the shower. The one bedroom unit I stayed in was pretty spacious but odd corners are cut.for eg there's a sofa but there's no cushions on the sofa so it's not comfortable. bed is pretty comfortable but if you can't sleep in it what's the point?
Stayed 6 nights in Apr 2024

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location to shopping and restaurants in Philly. I never had to walk more than 10 minutes to anywhere I wanted to go. My unit was in great condition and came with dishes to use. There wasn't any dish soap or sponges that I could find, so keep that in mind. However, there was plenty of shampoo and conditioner unlike many places. The bed in the unit I had was VERY firm and felt like sleeping on a rock, so if you hate firm beds, be aware of this. The comforter and pillows, however, are extremely comfortable. Parking wise, do not load your car outside the Juniper St. entrance when leaving or checking in. There is not enough room to pull your car on the sidewalk due to poles, and you'll have some very angry drivers yelling and honking. It is a very narrow one-way street. There is a parking garage less than 5 minutes away on foot- 1327 Locust St., Philadelphia PA. It might seem uncomfortable walking in the city with luggage, but it's better than blocking a street and angering some already aggressive drivers. As a woman, I carried everything to the hotel and it was fine. The windows have nearly no sound insulation and you can hear every city sound just as clearly as if you were outside. Earplugs are provided for sleeping if it's bothersome, but I'm used to city sounds and ignored it. Though you do hear it over watching TV, talking, listening to music without earbuds, etc.- so keep that in mind if you're easily bothered by continual loud sounds.
Stayed 2 nights in May 2024

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
While they dont offer parking its philly so parking garages everywhere. Its a ten min walk from the convention center and trader joes. I liked the washer and dryer so i took home no dirty clothes! The mini kitchen really helped save money on food!
Stayed 3 nights in May 2024

8/10 Good

Lori

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked this property for an emergency trip down because it was close to the hospitals. The property that we stayed in was pretty nice - it was nice to have the full kitchen so we could save money by not eating out. There was silverware left in the dishwasher and there were a few areas that could have used repair, but overall, it was a very clean, quiet and comfortable unit. It’s very close to lots of restaurants and entertainment. We will be staying here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Wilber

Stayed 4 nights in Apr 2024

10/10 Excellent

TARIK

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location , clean room and good service.
Stayed 11 nights in Apr 2024

6/10 Okay

Steve

The Way the shower was located sprayed outside and got the whole floor soaking wet, which was a slipping hazard. The rooms were decent, but the area was very noisy.
Stayed 5 nights in Apr 2024
Response from Sonder on 29 Apr 2024
Hi Steve, thank you for bringing this to our attention. Our maintenance team will assess the shower to ensure this isn't an issue in the future. This location can be noisy. Our team is always happy to deliver a white noise machine and earplugs to aid sleep. We hope to host you again and show you a more enjoyable visit.

10/10 Excellent

Jing, Buffalo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jan, Yanceyville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern decor, beautiful building surrounded by wonderful restaurants. Great place to stay in Center City!
Stayed 3 nights in Apr 2024

10/10 Excellent

Elicia L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay!
Stayed 5 nights in Apr 2024

8/10 Good

Shari

Liked: Cleanliness
Disliked: Amenities
Incredible value, and so convenient to have the additional space. Just wish the TVs had cable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice, practical, efficient. Very comfortable stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked that you need a code to get in. The apartment was clean and had everything we needed. The area around the building was a little sketchy. It smelled of garbage and urine.There was construction going on near us that was annoying. The parking was okay but expensive. All in all i would stay there again and would recommend it to others.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Great stay. Lovely apartment. Clean, quiet and very comfortable
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Only downside was the very noisy area late at night, but they do supply earplugs with a sign about it. The room itself was great, and is a convenient location as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

MICHELE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Johana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I had a very enjoyable time at The Witherspoon. The place was very clean and it felt like a home away from home! They provide a full kitchen complete with pots, pans, utensils and even include dish soap, dishwasher pods as well as in room laundry with detergent pods. There’s also full size body wash, shampoo and conditioner provided. The Roku TV was convenient for when you want to have a lazy day. The surrounding area could get a little noisy but it didn’t bother us. There were also plenty of dining options around the apartment/hotel and most activities were within walking distance, so driving was rare for us. We would definitely stay here again!
Stayed 5 nights in Mar 2024

4/10 Poor

Marina

Travelled with family
Liked: Cleanliness, amenities
It was not a pleasant stay. Toilet was not working right upon check in. We got offered another room, which was much smaller and right in front of 4 elevators. Maintenance showed up the next day, and failed to fix the issue. 2 nights with broken toilet. Huge party going on in the room next door till 2 am Fri to Saturday. Abnormal level of noise from the AC, really loud, as other guests mentioned in their reviews. No follow up from the hotel after we checked out.
Stayed 2 nights in Mar 2024
Response from Sonder on 18 Mar 2024
We sincerely apologize for the multiple issues you encountered during your stay, Marina. It saddens us that maintenance issues, noise disturbances, and a lack of follow-up from our team marred your experience. We'll address these issues internally to ensure they don't happen. Our team should've offered you a white noise machine and earplugs. We also should've contacted your neighbors to remind them of our house rules. It's clear we dropped the ball, but we hope you'll give us the chance to make it up to you at a future visit.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Julie

Liked: Cleanliness
Disliked: Room comfort
Do not recommend
The bed was hard as rock, with other bodies imprints. The bedding was stiff like sand paper. The pullout couch mattress was horrible and couldn’t be slept on. The noise from the heat was so loud ear plugs could not keep it out. I had to turn off heat to sleep in my jacket and hat. Frig was too loud as well. Elevator was squeaking in use.
Stayed 3 nights in Feb 2024
Response from Sonder on 6 Mar 2024
Hi Julie, your feedback is important to us. It saddens us that you were uncomfortable during your stay. We'll investigate these issues promptly and take necessary steps to minimize noise disturbances for our guests in the future. Our team is always happy to deliver a white noise machine in addition to earplugs to aid sleep. We value your input and hope to have the opportunity to make things right for you if you stay with us again.

2/10 Terrible

Stefano

Liked: Cleanliness, amenities
HVAC is incredibly noisy and I couldn't sleep. It would have been an amazing place to stay otherwise, because it's clean and well-furnished, but there's this constant unbearable airflow noise. I asked the lady at the lobby if they could do something, she said technicians would have taken a look, but nothing changed.
Stayed 2 nights in Feb 2024
Response from Sonder on 7 Mar 2024
Hi Stefano, your feedback is appreciated. We apologize for the noisy HVAC system during your stay. Ensuring a comfortable and restful environment for our guests is important to us, and we regret that we fell short in this regard. We should've offered you earplugs and a white noise machine to alleviate this sound. We hope to have the opportunity to welcome you back for a more enjoyable visit.

8/10 Good

Magdalena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. In the apartment description section pictures featured nice views when in reality the apartment was overlooking another building - it was dark and didn’t allow for privacy as the building next door was very close. Additionally, the area is super loud during the weekend, just something to be aware of.
Stayed 3 nights in Feb 2024

8/10 Good

Cassandra

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful room but the area outside didn’t match the hotel
Stayed 4 nights in Jan 2024

8/10 Good

Akihiro

Stayed 6 nights in Feb 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, property conditions & facilities
Sonder is a cool idea. It would be nicer if there were more amenities. Biggest down side is: THEY DO NOT HAVE PARKING. We were told there was parking which is why we chose sonder. There were structure close but they cost anywhere from $35-55 a night. Not the worst thing, but not what you want when you are expecting it. Overall I would recommend the place with the right expectations.
Stayed 5 nights in Feb 2024

10/10 Excellent

Taria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Feb 2024

8/10 Good

Abdul Aziz

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Check in experience was the worst I ever had, and staff is not particularly helpful with anything. "Its all on the app"
Stayed 6 nights in Jan 2024
Response from Sonder on 7 Mar 2024
Thank you for leaving a review. We’re sorry you were unsatisfied with your experience. We’d love to hear more details about the service that was provided. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Maud

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely love this property! It is right in the middle of so many resturants, Rittenhouse Square, Broad Street, simply perfect! Parking is truly 1 minute from the hotel and is reasonably priced. It's the City! simply beware of your surroundings. The best part for me, traveling from California and a 3 hour time difference...SHADES ON THE WINDOWS! The little things really do matter. Not sure I will stay any other place when visiting family.
Stayed 6 nights in Jan 2024

10/10 Excellent

Eric

Stayed 3 nights in Feb 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Davis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Sonder Witherspoon was great. Excellent accommodations and easy contactless communication, requested some extras and got them within the time they were scheduled to arrive. The location was prime for visiting friends who live in the area. This type of lodging may not be for everyone, but I see it as an efficient and affordable blend of short term rental property and conventional hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Taria

Travelled with family
Liked: Cleanliness, room comfort
I loved it I will stay again and again
Stayed 9 nights in Jan 2024

8/10 Good

Micah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, just wish they'd stop knocking over and over again.
Stayed 1 night in Jan 2024

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, very comfy and affordable. Just wish they didn't repeatedly knock early in the morning.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lamont

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean facilities, quiet,and friendly staff. Did not like uncleanness around the area.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Great Location!
It was a great stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Once on the hotel, it was great! No complaints there! Unfortunately it’s in downtown pretty much so lots of homeless in the area where many use the sidewalk as their toilet.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tori R

Liked: Cleanliness, property conditions & facilities
The stay was lovely very cozy, & welcoming as well as the staff at the front desk. the only thing I didn’t like was the parking was high way robbery. Get designated parking & this place would be booked to the max.
Stayed 7 nights in Jan 2024

4/10 Poor

Nicholas

Stayed 3 nights in Jan 2024
Response from Sonder on 8 Feb 2024
Hi Nicholas, thank you for your feedback. We do our best to make every stay enjoyable, and we apologize for falling short here. We'll work to improve for the future. We hope to host you again and show you a better experience.