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Reviews of Royal Game Guest House

4 out of 5
Royal Game Guest House
42 Essenhoutstreet, Phalaborwa, Limpopo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kalyani

Stayed 3 nights in Dec 2023
Response from Hester on 28 Dec 2023
Good day Kalyani and family. Please accept our apology for not enjoying your stay with us. We are always doing our best and going out of our way and set times to accommodate our guest to keep them happy were possible in the most reasonable way and to our ability.

8/10 Good

DP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Excellent stay.
Stayed 1 night in Aug 2023
Response from Hester on 14 Sept 2023
Thank you for the 8 out of 10 review. We strive to let our guests feel at home.

10/10 Excellent

Jill

Travelled with family
The staff was amazing and the rooms and set up around the pool area were so inviting!
Stayed 6 nights in Jul 2023
Response from Andy on 9 Jul 2023
Hi Jill,We enjoyed having you all visit us and share your daily experiences with us. A real pleasure to have as our guests. Royal Game Guest House values your support and we hope you are all well rested and in good health. Hope to see you soon.Kind regards.Andy.n.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hester on 4 Jun 2023
Good day Keith, Thank you for your 5 out of 5 review. We at Royal Game Guest House strive to keep the best service and experience to our guest. Hope to see you soon again.Management

10/10 Excellent

Gladys

Stayed 1 night in Sep 2022
Response from Hester on 22 Sept 2022
Good day Gladys. Thank you for the 10/10 review. Hope to see you guys soon again. Kind regards, Management

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Royal Game Management on 21 Dec 2021
Good day Malcolm. Thank you for the 10 out of 10 review. Royal Game Guest House highly values your support. Hope to see you and your family soon again.

10/10 Excellent

KABELO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
good
Stayed 1 night in Oct 2021
Response from Andy Young on 3 Nov 2021
Good day Kabelo, Thank you for your review. It has always been a pleasure to accommodate you. Kind regards Andy & The Royal Game Team

10/10 Excellent

KABELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
good
Stayed 1 night in Oct 2019
Response from Hester on 25 Oct 2019
Thank you Kabelo for your excellent feedback. Your an excellent guest. Come and visit soon again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Lee on 29 Oct 2019
Thank you for the wonderful review! Kind regards. Lee Posthumus

8/10 Good

Faith Nomalizo

Liked: Cleanliness, property conditions & facilities, room comfort
The welcome was great and Andy went an extra mile to make us feel comfortable. She even offered an extra room for free as there had been a mistake during booking. However, they need to improve on their breakfast setup especially when the place is full by making sure that they have enough food for all the guests an also offer variety. The lady who was cooking on the first day was very rude and not accommodative. Overall though, we loved the place and wouldn't mind referring others there.
Stayed 2 nights in Apr 2019

10/10 Excellent

Viviane, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, always prompt to help. Romm was comfortableand clean.
Stayed 3 nights in Oct 2018
Response from Hester on 18 Oct 2018
Good day Viviane, Thank you for your positive review. It was lovely having you here with us. Hope to see you next year again with your family. Blessings

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and a screaming deal. Great location really close to Kruger Park. Excellent breakfast. Nothing fancy but everything you need. Highly recommend.
Stayed 3 nights in Oct 2018
Response from Hester on 18 Oct 2018
Thank you for your positive feedback and support. We do value your feedback. Hope to see you soon again.

10/10 Excellent

Dezerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Loved the people the food and our stay. They make breakfast and pack lunches if you need. Awesome place would stay there again.
Stayed 4 nights in Sep 2018
Response from Roayl Game Team on 3 Oct 2018
Thanks for staying with us Dezerie. We appreciate your feedback! Be safe! Royal Game Team

10/10 Excellent

DeWayne, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near Kruger Park.
We got an upgrade. Thanks Lee. Lee was special and very helpful. Sent us to a wonderful restaurant.
Stayed 1 night in Nov 2017
Response from Andy on 5 Dec 2017
Thank you for the positive feedback. Hope you will visit us again soon.

8/10 Good

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
We were upgraded because our section of the Hotel was fully booked. Very good accommodation.
Stayed 1 night in Jul 2017
Thank you for the positive feedback. Glad you enjoyed your stay. Looking forward welcoming you again. Kind Regards

6/10 Okay

Cosmin

Liked: Staff & service, property conditions & facilities
One night stay on the way to Kruger park
We arrived late in the evening and there was nobody at reception.The security guy gave us the key to our room .It was a heavy rain that night and the sound or the drops on the metal roof made a terrible noise the whole night. There was a power cut that lasted all night which was as well not not very comfortable . Breakfast was good and the staff friendly.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and close to Kruger
We drove through Kruger National Park in the early morning and then we did a guided night tours with a braai. We had a wonderful time.

8/10 Good

Saswati, Mamaroneck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No door between toilets and main room
This is a great hotel with very helpful staff but please be careful which room you stay in as some of the roooms do not have a door between the bathroom/toilet and the main room.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 17 Apr 2024
Good day Michael. Thank you for the 4 star review Hope to see you soon again. Kind regards. Management

10/10 Excellent

Thorsten

Stayed 1 night in May 2023
Response from Hester on 4 Jun 2023
Thank you for your 5 out of 5 review. We at Royal Game Guest House strive to keep the best service and experience to our guest. Hope to see you soon again.Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne Unterkuft mit großen Zimmern kurz vorm Kruger NP. Sehr nettes Personal mit vielen hilfreichen Tipps.
Stayed 2 nights in Oct 2018
Response from Royal Game Guest House on 8 Nov 2018
Thank you for the positive feedback. We always try to make your stay a positive experience and give info to our knowledge. Hope we will see you soon again.

10/10 Excellent

Andrea

Fantastico
Una bellissima struttura, accogliente. Con personale professionale e gentilissimo. Consigliatissimo
Stayed 2 nights in Aug 2018
Response from Hester on 27 Aug 2018
Thank you for the positive feedback Andrea. We look forward welcoming you guys again in future. Be safe

10/10 Excellent

tuna, wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hübsches hotel
hübsxhes hotel genau passend für safari sehr in der nähe vom krüger nationalpark max 5min mit dem auto... die gastgeber waren sehr hilfsbereit und haben bei allem sehr geholfen... danke danke an andy und seiner familie... sehr empfehlenswert ;) 5 sterne!!!
Stayed 3 nights in Aug 2018
Response from Royal Game on 18 Aug 2018
Thank you for the positive feedback. Hope to see you soon again. Blessings

6/10 Okay

Frederic

Liked: Cleanliness, staff & service, room comfort
hotel correct mais pas mal de vis a vis avec les autres chambre piscine trop proche des logements et manque d'intimité.
Stayed 3 nights in Jan 2018
Response from Hester on 17 Mar 2018
Good day Frederic. Thank you for your feedback. Noted. We are not a hotel. We are a Guest House. So space is limited. Hope to see you again.

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil dans ce guest house situé idéalement à l'entrée du Park Krüger
Stayed 1 night in Sep 2017
Thank you Christine, Thank you for your comment. It was nice meeting you guys and having you stay with us. We strife in letting our guest feel welcome. Hope to see your guys again. Kind Regards, Royal Game Guest House Phalaborwa

8/10 Good

ilaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort