Search Spa Hotels in Petrcane

"After checking in, our room key did not work, so we had to return to the lobby. One staff member initially explained it as a system issue, but another staff later corrected it, saying it was simply a mistake. Later, we came back to the lobby to look for drinking water, as none was provided in the room. Unlike most hotels we stayed at during this trip, there were no complimentary bottles, vending machines, or nearby convenience stores available. At check-out, a staff member asked us to pay for the stay again, even though it had already been fully prepaid through Expedia. I had to show the reservation and payment confirmation before another staff member stepped in and resolved the situation. Overall, the staff seemed unfamiliar with basic procedures, which caused unnecessary delays and stress. This ultimately affected our schedule, as we had to rush to continue our trip to Plitvice Lakes National Park. In addition, the hotel did not match the expectations set by the photos online. Based on this experience, I would not recommend this hotel and would not choose to stay here"

"This was a very well run hotel with an amazing kids club with lots of children to do throughout the day. Going over Easter weekend we were particularly lucky with the activities as well including a mini petting zoo. The indoor pool was heated and was also extended outdoors, which was great for a swim in early season. The All Inclusive package was great, with plenty of variety of drinks and choice at the buffet, and all the food was delicious. The family rooms were also very spacious."

"The location is amazing. The staff were very helpful. The room was very nice and everything was clean."

"We just started there one day. We wish we could stay there longer."

"Lovely hotel and spa. The staff was very helpful."