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Reviews of XQ Pattaya Hotel

3.5 out of 5
XQ Pattaya Hotel
436/628 Moo 9, T.Nongprue A.Banglamung, Pattaya, Chonburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 6 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Radoslaw

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very clean small hotel in Pattaya city.
Really very good hotel comparing to the local standards. Very comfortable and really clean the room and the bathroom. Only a minus was, that during my stay, coding system for door-card locking had a problem, so my key-card didn't work. Anyway hotel's staff always assisted just in the minute and opened doors when necessary. The location maybe not the best, but close to the sandy beach, as well as to the local food markets. Also shopping mall Terminal 21 is in the 5min walk distance. Bangkok coast is not the better choice if you wanna have the clear blue water, but if you want to mix visiting city, tourist attractions and partly sun-bathing this hotel can be recommended.
Stayed 2 nights in Mar 2023

8/10 Good

DAVID, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has good value for the money. The shower has Hot water. The Air-Con is cold. The internet works. The pool is on the top floor. This hotel functions well.
Stayed 4 nights in Oct 2022

10/10 Excellent

Deric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Oct 2022

10/10 Excellent

Pillai Girish Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, location and staff
Lovely clean and cosy hotel, great location and the best is the staff who are so welcoming, friendly and ready to help with any needs. Its one of the best hotels mainly for the service that I have stayed in. The rooms are quite spacious and clean. Fast check in and check out. This was my 3rd stay and XQ will be my 1st choice whenever I visit Pattaya. Thank you.
Stayed 1 night in Aug 2022
Response from YAYA on 29 Aug 2022
Dear"Pillai Girish Kumar" Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely, YAYA secretary :D

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and convenient place. but it is difficult to find it
Stayed 1 night in Aug 2022
Response from YAYA on 29 Aug 2022
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.Best RegardsYAYA :Dsecretary

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good. Close to the beach. Nice hotel with awesome stylish
Stayed 1 night in Mar 2020

10/10 Excellent

Paul, Sunshine Coast

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very new and clean and the resteruant was very good
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this property
Hotel staff MoMo was extremely rude and racist.i will recommend all Indians to avoid this property. She abuses in her local language
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Management on 17 Jan 2020
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it's perfect ! I booked the room Twin beds because double are fulled but the staff are change the Twin beds assembling same double bed very fast and give some Welcome drink !
Stayed 1 night in Dec 2019
Response from Katti on 20 Dec 2019
Dear guest, I am very glad to hear that you enjoyed your accommodations and I am delighted to hear your feedback to expedia I will be sure to share your comments with my team. We look forward to welcoming you back to the XQ Pattaya again in the future. Sincerely, Management Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower and bed was clean and comfortable. Couldn't ask for a better stay.
Stayed 5 nights in Dec 2019
Response from Ms.Katti on 20 Dec 2019
Dear guest, I am very glad to hear that you enjoyed your accommodations and I am delighted to hear your feedback to expedia I will be sure to share your comments with my team. We look forward to welcoming you back to the XQ Pattaya again in the future. Sincerely, Management Team

8/10 Good

Greg, Redwood City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, modern hotel with plenty of outlets for charging all the stuff. Room had a modern air conditioner, loveseat and great selection of channels on modern flat screen tv. The walls between rooms could be better soundproofed though.
Stayed 4 nights in Nov 2019
Response from Ms.Katti on 20 Dec 2019
Dear guest, I am very glad to hear that you enjoyed your accommodations and I am delighted to hear your feedback to expedia I will be sure to share your comments with my team. We look forward to welcoming you back to the XQ Pattaya again in the future. Sincerely, Management Team

10/10 Excellent

Jamar

Stayed 4 nights in Nov 2019

4/10 Poor

Amarjit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, despite poor management
Whilst Hotels.com email stated thatI had paid for bed and breakfast, their copy did not have breakfast so they would not let us access it unless we paid again. Best customer service -NOT! Although the pool opened at 8am, cushions on teh sunbeds were meant to be outat 9am. Somehow they never were there. Despite poor management the staff were really cheerful, the room cozy with comfy beds & good air con & great choice on TV.
Stayed 3 nights in Oct 2019
Response from Katti on 13 Oct 2019
Dear.Mr.Amarjit We apologize for your experience and assure you that this is not the standard of our hotel. We will continue to work towards providing our guests with a positive and memorable time, Manangment Team,

6/10 Okay

HARUHIKO

コスパは平均点です
Stayed 7 nights in Feb 2024

6/10 Okay

tatsuya

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Wi-Fi以外よかったです
Wi-Fiが、すぐ切れる それ以外は特にもんだいないです プールは、よかったですね
Stayed 3 nights in Feb 2024

6/10 Okay

WAI CHEONG

Travelled with group
Stayed 4 nights in Dec 2023

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok, men ikke fitness center.
Helt fint hotel med god beliggenhet. De informerer om at de har fitness center, det er mildt sagt en overdrivelse. De har et lite rom med to maskiner for løping og en for mage øvelser. Dette var forøvrig stengt under store deler av oppholdet mitt. De har et fint svømmebasseng i samme etg. Ellers rent og fint hotel med bra service.
Stayed 7 nights in Nov 2023

8/10 Good

masaki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
プールがとても良かった。 エアコンの風が直接あたる。 各所のドアなどの設備不良 改善してほしい スタッフはとてもフレンドリーで みんなとても親切！！
Stayed 4 nights in Sep 2022
Response from YAYA on 22 Sept 2022
Dear Guest,Thank you very much for taking the time to write our review, We are delighted that you enjoyed our service. The accommodation facilities we have been improving throughout. Our employees consider customer service very important. We are so grateful to know that you are well looked after and like our accommodations. We will continue to improve our accommodation, services and facilities. Hope to see you again.Best Regards,XQ PATTAYA HOTEL

10/10 Excellent

robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
schoon, vriendelijk personeel goed ontbijt, dicht bij winkels en openbaar vervoer , maar wel uit de drukte mooi zwembad op rooftop met mooi uitzicht
Stayed 6 nights in Jun 2022
Response from Em on 17 Jun 2022
Heel erg bedankt hoop je weer te zien !

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonsoir, beaucoup à dire mais je vais aller au plus simple Un hotel tres propre, un staf à l écoute et très gentils,j y est passer 15 jours,le petit dejeuner et a la carte pour le moment il y pas beaucoup de client il faut comprendre mais c est pas tres chere,l hotel à proximité de la plage,de central marina,du termilal 21,ect.....,vraiment un super hotel apres en avoir fait 6 sur pattaya c est celui que je préfère, je reviendrais bientot
Stayed 11 nights in Feb 2022
Response from Em on 17 Jun 2022
Thank you so much

8/10 Good

Chi wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體oK
Stayed 2 nights in Mar 2020

10/10 Excellent

HO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은위치,합리적가격,깨끗한시설... 추천합니다 !!!
XQ호텔에서 머문 6일동안 즐거웠습니다. 조식은 딱먹을만큼정도지만 채소들을 신선하게 먹을수 있어서 좋았으면 특히 커피머신의 카푸치노가 맛이 끝내 줍니다~ 객실은 깨끗하게 정리,청소 해줬으며 위치또한 좋아서 쇼핑,먹거리,맥주을 기분좋게 즐기다 왔습니다~
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean Hotel with special decoration, but seems not suitable for kid since its a little horrible for kids.
Stayed 3 nights in Jan 2020

8/10 Good

Brian laing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint lille og roligt hotel
Stayed 4 nights in Jan 2020

8/10 Good

Andreas

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious , clean, convenient but quiet, very close to large shopping mall
Stayed 7 nights in Dec 2019
Response from Management Team on 17 Jan 2020
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Das Hotel ist neu. Sehr schöne Zimmer und top Ausstattungen. Schade ist kein Kleiderkasten Verbaut. Der Rooftop pool dürfte meiner Meinung nach in die andere Richtung Meerseitig gebaut worden sein. So nun zum negativem angekommen im Hotel ca. 15:30 wir haben leider nur noch Twinbett Zimmer zurverfügung. Nunja meine Freundin und ich nicht gerade zu begeistert.aber es geht irgendwie schon. Im Zimmer dann angekommen stellten wir fest das es keine Balkon hat obwohl extra so gebucht. Zurück an die Rezeption.Sorry we fully booked. Kein entgegenkommen des Hotels. Abends dann kam der Schlag ins Gesicht. Ich kehrte un 01:00 Uhr mit meiner Freundin zurück ins Hotel. Wir wurden vol Security aufgehalten um meine Freundin zu Registrieren wegen der Joinerfee von 700 thb. Habe dann gefragt was dies soll er meinte für eine Dame die ich aus einer Bar mit bringe müsse ich bezahlen. Ich hatte dem Herren dann in einer anderen Tonart klar gemacht wer sie ist und an ihn vorbei gelaufen. Wir werden nie mehr kommen
Stayed 3 nights in Dec 2019

6/10 Okay

Huiyu

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Management on 17 Jan 2020
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Stadthotel. Freundliches Personal. Swimmingpool auf dem Dach.
Stayed 3 nights in Dec 2019
Response from Management on 20 Jan 2020
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Management

10/10 Excellent

kwok hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Management Team on 17 Jan 2020
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes neues Hotel mit freundliches Personal. Die Lage ist sehr günstig, in 5min zu Fuß zum Strand. Das Frühstücksbuffet ist auch gut und auf Wunsch werden Omelett oder Spiegeleier frisch zubereitet. Zimmer und Bad und Pool sehr sauber und alles funktioniert. Das Preis- Leistungsverhältnis ist top. Wir haben uns sehr wohl gefühlt und werden bestimmt wiederkommen. Nochmals ein Dankeschön an das komplette Team 🙏 des XQ Hotel Pattaya. Chalida und Klaus
Stayed 7 nights in Nov 2019
Response from katti on 20 Dec 2019
Dear guest, I am very glad to hear that you enjoyed your accommodations and I am delighted to hear your feedback to expedia I will be sure to share your comments with my team. We look forward to welcoming you back to the XQ Pattaya again in the future. Sincerely, Management Team

10/10 Excellent

HOILEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Katti on 23 Oct 2019
Dear. Guest I appreciate your positive feedback about our hotel. We do take pride in catering to our guests'needs the best way we can. Regards, Management Team,