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Reviews of The Encore Hotel Pattaya

2 out of 5
The Encore Hotel Pattaya
109/29-30, Moo 10, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

6.2
Rating 10 - Excellent. 23 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 18 out of 90 reviews" "
Rating 4 - Poor. 18 out of 90 reviews" "
Rating 2 - Terrible. 17 out of 90 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Billy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had not been cleaned, wires hanging out of walls, bedding not been changed, no elevator, window falling off, no water pressure, beds made of bookshelves, terrible location. Left after an hour it was so bad.
Stayed 2 nights in Jan 2024

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple hotel with all amenities. I had no problems when I arrived early. Rooms are clean & maintained. Pocket friendly hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Md Samim

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good service, well stay.
Stayed 1 night in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some staffs are very friendly some are not friendly at all,
Stayed 7 nights in Aug 2023

10/10 Excellent

Survi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel & affordable. nice location.. Well behaved staff. Enjoyed the stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Kittikun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice I stayed for 3 nights there, great location, the room was spacious, the people working at the reception very kind and helpful, breakfast was very good !! I recommend it.
Stayed 1 night in Jun 2023

10/10 Excellent

Pimuk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Services are excellent to meet my needs. Nice, safe & secured place to stay. Good hospitality, house keeping. It was lovely stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Apiwich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well spent holiday in this hotel . Nice accommodation with all facilities. Clean room. Friendly staff. Enjoyed the meal very much. Great stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Amit

Liked: Staff & service, property conditions & facilities
Superb stay. Friendly staff. Room was clean & tidy. Convenient location. Overall it's good, the price is not expensive, suitable for relaxation.
Stayed 1 night in Jun 2023

10/10 Excellent

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and compact hotel. I had no problems when I arrived early. Great staff. It’s a budget hotel . Very satisfied service provided. Thank you.
Stayed 1 night in Jun 2023

10/10 Excellent

Rony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a great stay, must say. Has everything you need. Comfortable bed, Clean room. Food & drinks were nice, proper location will definitely stay again.
Stayed 1 night in May 2023

6/10 Okay

Mohammad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Abhijit

Stayed 1 night in Aug 2022

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
Get what you pay
Overall happy with stay though a noisy location but to be expected - staff and manager/owner friendly and helpful - room basic but worth the price though furniture has seen better days - would recommend it but you get what you pay
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HOTEL, WITH ALL THE FACILITY ARE AVAILABLE. HOTEL MANAGER GOOD, NEAR TO WALKING STREET.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Staying at Encore. The room was good, room wall are nite and clean.. Bathroom are clean, Laundry service are available. Not the least Indian food test was the best in Pattaya. Manager is very helpful
Stayed 1 night in Apr 2019
Response from Tanmoy on 26 Apr 2019
Thank you for your time and your very kind review. Hope to serve you soon.

10/10 Excellent

Ranjit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was the best at pattaya, very testy, room was good clean and room service is good, Mr Bodhi Manager is well known about locality including walking street, Same room has been given to me which was shown online while booking
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to stay near Walking Street, Very Near to Walking St, & Sea Beach, Food was good, Room are Clean, Hotel Staff are very polite and very helpful, my Experience was Great. I will stay again if I visited Pattaya Again
Stayed 1 night in Jan 2019
Response from Krish on 7 Jan 2019
Greetings from Encore Hotel. Thank you so much for your time & review.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No!
The refrigerator did not work, mosquitoes were everywhere, and the place was absolutely filthy. Located in a terrible noise the district near walking street. I cannot recommend this place for anyone for any reason.
Stayed 4 nights in Dec 2018
Response from Encore Management on 17 Feb 2019
We are extremely sorry to hear about this, and even more sorry to disappoint our guest. We'd like to make sure that such mistakes don't happen again. Your feedback makes us better.

10/10 Excellent

Rohit, Mumbai India

Liked: Cleanliness, property conditions & facilities, room comfort
Budget Friendly hotel at perfect location ,Clean & huge Room. Good skilled & experienced Staffs.The Owner Krish & the Indian Manager were very helpful & Friendly.
Stayed 1 night in Nov 2018
Response from Krish on 26 Nov 2018
Greetings From Encore Team. Thank you so much for your time for writing review. Hope to serve you at our best again. Take care

10/10 Excellent

RajKumar, Jaipur, Rajasthan India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean & big room. Room service was very good.very close to walking street & beach.indian food was delicious...
Stayed 1 night in Nov 2018
Response from Krish on 12 Nov 2018
Greetings From Encore Hotel.. Thanks for the review.Hope to see you soon

8/10 Good

Piku, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Changes
This is my 2nd visit in this Hotel in last 2 years & most to say things have changes quite lot.It looking fresh & new from the last time.The management has changes since the last time & they made some good changes like rooms are clean & looking good with new wallpaper.They serve you good Indian & Thai food @ good rate.The Owner & other Staffs are very helpful, gave us time to understand our needs & helped to plan our trip.
Stayed 1 night in Sep 2018
Response from Krish on 12 Nov 2018
Thank you so much for your review,Hope to see you soon

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Budget hotel
Hotel close to walking street. Average hotel. Budget hotel. Whatever you pay to get.
Stayed 2 nights in Aug 2018
Response from Krish on 8 Aug 2018
Thank You So much For your kind feedback.We are working hard to satisfy our hotel guests with our services. Hope to get chance to serve you our best next time. Take Care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with strategic location
The location of the hotel is close to pattaya walking street, ripley's believe it or not and few other attractions. The staff is also quite helpful and friendly as this is my first time at Pattaya. I am quite happy throughout my stay here
Response from Krish on 12 Nov 2018
Thank you so much for taking your specious time out & giving your review. We have already changed house keeping team so we assure you from next time you wont face any problem regarding anything. Hope to serve you again very soon

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John from England
Great for nighttime and beach and shopping during the day. Also lots of interesting places to go.
Stayed 13 nights in Nov 2017

6/10 Okay

Wally

Disliked: Cleanliness, property conditions & facilities, room comfort
Did not like the hand held shower next to the toilet, better to have a shower divider or tub, water all over the bathroom floor

6/10 Okay

Parichat

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Subhankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comparing the price of the room its worth staying,will always keep encore as the first preference

6/10 Okay

Adesh, Saudi Arabia

Liked: Cleanliness, room comfort
Good. Recommended
Nice place. just a walkable distance from Baga beach is the best part.

10/10 Excellent

davo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Ken and pawan and the rest of the staff made my stay incredible the hotel was central to everything very quite and clean couldn't ask for anything else especially how cheap it was to stay thanks encore

2/10 Terrible

Vika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ghetto hotel near Walking street!
Hotel is freaking cheap but the rooms are also very sub standard. It was difficult to adjust suddenly into such environment. Bathroom was a big letdown. Electronic safe was not working. View from the window was not pleasing.

8/10 Good

Harry, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
looking to price/quality it's a fine Hotel
50 m from the second Rd and from there whole pattaya at your reach. Wow! 150 m the other side and you stand in the middle of the most famous Walking Street in the world.
Pattaya Avenue
Mike Shopping Mall
Royal Garden
Walking Street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encore for me, Sure !!!
Nice Little Place to stay in Pattaya. Perfect Location, Nice and clean rooms and supportive staff. For this price, I think its great. safety deposit box in rooms, good wi-fi, 24 hrs reception. some Rooms are decorated recently and i was lucky to get one. Rooms are not that big but have all I needed in a hotel. There was a bit of noise in the night time. Had a comfortable, hassle free and enjoyable stay at Encore.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but not so great beds
I had a really bad sleep, I was practically scratching myself the whole night. I guess the bed were infested with bed bugs. However, location was perfect as it was really close to walking street.

6/10 Okay

frank, wolverhampton

Disliked: Property conditions & facilities
never again
Would not stay there again too many stairs the rooms need upgrading .i only stayed as i paid up before i got there never again

2/10 Terrible

Sz, bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was one of worst hotel
very old old old all of things. linen, furniture, bathroom, etc.. all of it! location is good, but there is no elevator and narrow stairs. it's not value for money.

8/10 Good

Ravi, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.....
Good...

2/10 Terrible

Justin, United States.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Might be okaaaa for short time boom boom.
The only positive about this hotel was is direct location to Walking Street. The whole place smelled terrible, the toilet was dirty and the seat was broken, the water from the shower didn't drain, a/c in the room did not work and my girlfriend got a rash after only SITTING on the bed for a mere 10 minutes. HORRIBLE. We checked out and went to a different place immediately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Perfect
I found everything perfect with Encore. Rooms are clean, everything working fine. Good value for money, location near walking street. staff is a bonus always helpful. I got more than expected, free wifi, safety box in the room, good air con, and it is guest friendly. I regularly visit Pattaya and luckily got this place and it will always be my first choice.

2/10 Terrible

Mike, America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owners are polite but...
The Bad: Hotel is 5-6 stories with no elevator and the room I was given was the dirtiest nastiest room I have ever stayed in, there was hair stuck to the floor of the "shower" and the sheets a fingernail clippings on them among other smaller things. The bed was a rock and most the furniture was outdated and falling apart. The Good: Staff is welcoming and friendly The worst part: I messed up bad and booked 14 days here after one day i decided to leave and they would not work with me all on refunding any of the money I even offered upfront to pay for 3 days and just get the rest back and open the room for someone else. they refused DO NOT BOOK THIS HOTEL

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Really nice staff
Good location, really nice staff. Budget price. The toilet is not good. No lift but the staff helped to bring my suitcase to 4 floor. I recommend it.

6/10 Okay

navneet, india

Disliked: Cleanliness, property conditions & facilities, room comfort
Good budget hotel with great location
Location is perfect just 5 min walk to walking street. Hotel staff is very helpful, gave good idea about the place. Rooms are not very great even from standards of budget hotels.

2/10 Terrible

AK, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed by Customer Service
I am extremely disappointed by the customer service at Encore Hotels. I was supposed to check in on May 22nd. On May 20th thailand army enforced martial law in the country: http://edition.cnn.com/2014/05/20/world/asia/thailand-martial/ .... I called up the hotel and told them to cancel my reservation since I decided to postpone my thailand trip to a later date when the political crisis subsides. Instead the hotel staff were very stubborn and refused to refund any money saying I should have called on May 19th. I reminded them that the army took over on May 20th. Everything seemed fine on May 19th.

4/10 Poor

Chirag Vaghela, Surat

Liked: Cleanliness
Disliked: Room comfort
Best Location
Room are small, extra beds not available but still they charge for extra person.

6/10 Okay

Rishi, Mumbai

Disliked: Cleanliness, property conditions & facilities, room comfort
3 nights in The Encore
Hotel I close to walking street and it's owned and operated by an Indian couple. One can assure if relaxed stay in a calm and quiet place. With good Indian food. The rooms are lil small as compared to other standard hotels and the bathroom in the room I stayed had leakage problem but it bit matter much coz we sleep in da day. Very nice and cooperative staff. One can have Good affordable stay at the encore.

6/10 Okay

., .

Liked: Room comfort
ok

8/10 Good

Arpit, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & Indian staff
The location is excellent, stone's throw away from Walking Street and yet there is no noise in the hotel. It is run by an Indian and the staff also understands Hindi, hence as an Indian we loved talking to them, as in Thailand there are very few people who understand English. The hotel staff was very helpful and helped us book tours at good rates. The only problem was the bed, which was smaller in size and not very convenient, apart from that the room was clean and the washroom was also good. Overall, it was a great value for money hotel, highly recommended.

8/10 Good

sye, uk

Liked: Staff & service
good deal
good little place walking st and beecth right at the door of the hotel hotel is run by a nice famaily all ways happy to help you out ....... i would stop here again no problem ;.)