I stayed for 1 week in August. Some of the staff was great, very friendly especially the bellboys and security. The staff at reception wasn't rude exactly but somewhat standoffish and were helpful but not as friendly as I would expect in Thailand. I was in a sea view room, it was clean, spacious and the best part was definitely the view but it does need an update.
Pool was lovely especially in August when there are very few people using it and the pool staff was very friendly. The gym is ok depending on what you are used to.
I would rate this hotel as average but you get what you pay for as the rates are very reasonable especially in August.
Location is great, right in the centre of Pattaya next to Central festival. It is on the main road so very easy to catch Bath buses to go anywhere.
Pattaya has changed beyond recognition in the past 10 years so I wouldn't go back but that's not the hotel's fault.
This hotel could be really nice if refurbished.
If you're not too fussy, it's ok for a few days.