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Swissotel Resort Phuket Patong Beach

5.0 star property
Unwind in style near Patong Beach. Rejuvenate with spa treatments and delight in international cuisine.

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Swissotel Resort Phuket Patong Beach is a luxury haven near the vibrant Bangla Road and Jungceylon Shopping Center. Treat yourself to aromatherapy, massages, or facials at The Spa, then enjoy international cuisine at one of the two on-site restaurants or relax by one of the two outdoor pools with sun loungers and pool umbrellas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About the area

Located in Patong, Swissotel Resort Phuket Patong Beach is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Travelling with kids? Consider Patong Go-Kart Speedway and Phuket Cable Ski and Phuket Wake Boarding. Visit our Patong travel guide
Map
48 Ruam Jai Road, Patong, Phuket, 83150

What's nearby

  • Patong Beach
    Patong Beach
    2 min walk - 0.2 km
  • Bangla Road
    Bangla Road
    12 min walk - 1.1 km
  • Phuket, Thailand - February 17, 2015: Jungceylon shopping and entertainment with fountains largest shopping mall in Phuket, Thailand
    Jungceylon Shopping Center
    16 min walk - 1.4 km
  • Banana Walk
    9 min walk - 0.8 km
  • Central Patong
    12 min walk - 1.1 km

Getting around

  • Phuket (HKT-Phuket Intl.)
    57 min drive

Restaurants

  • Hard Rock Cafe Phuket
    3 min walk
  • Coco Copper
    3 min walk
  • Hooters
    2 min walk
  • Terrazzo
    2 min walk
  • Below 47
    6 min walk

About this property

Swissotel Resort Phuket Patong Beach

  • Luxury family-friendly hotel near Patong Beach
  • Close to Bangla Road and Jungceylon Shopping Center, Swissotel Resort Phuket Patong Beach provides a nightclub, a swim-up bar and a poolside bar. Treat yourself to a facial, aromatherapy or a Thai massage at The Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
  • Other perks at this hotel include:
    • 2 outdoor pools along with sunloungers, pool umbrellas and a swim-up bar
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and a TV in reception
  • Room features
  • All 384 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Rainfall showers, free toiletries and hairdryers
    • LCD TVs with premium channels
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • D Bar
  • Flavours
  • Grab & Go
  • On Top Rooftop Pool & Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 678 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1425.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 300 for adults and from THB 177 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Swissotel Resort Phuket Patong Beach have a pool?

Yes, this property has 2 outdoor pools.

Is Swissotel Resort Phuket Patong Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissotel Resort Phuket Patong Beach?

Self-parking is free at this property.

What time is check-in at Swissotel Resort Phuket Patong Beach?

Check-in start time: 2 PM; check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at Swissotel Resort Phuket Patong Beach?

Checkout is at noon.

Does Swissotel Resort Phuket Patong Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Swissotel Resort Phuket Patong Beach located?

This family-friendly Patong hotel is located in the entertainment district, within a 15-minute walk of Patong Beach and Bangla Road. Karon Beach is 2.9 mi (4.6 km) away.

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Reviews

Swissotel Resort Phuket Patong Beach Reviews

8.0

Very good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 346 out of 998 reviews
Rating 8 - Good. 413 out of 998 reviews
Rating 6 - Okay. 134 out of 998 reviews
Rating 4 - Poor. 68 out of 998 reviews
Rating 2 - Terrible. 37 out of 998 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rummet var helt suveränt, frukosten var däremot lite tråkig.
Stayed 14 nights in Mar 2020
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities
とても満足できました。
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よく利用してます。サービスがしっかりしています。今年もまた使わせてもらう予定。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度か利用しましたが、快適ですね。チェックインとチェックアウトの時に並んでいる人の順番がわかりやすくしていただけるとさらに良いです。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Mi è piaciuta la posizione le pulizie della camera non mi sono piaciuti gli ospiti cinesi e indiani molto sporchi e maleducati che sono il 90% dell' occupazione annuale non mi è piaciuto il personale del breakfast
Stayed 13 nights in Jan 2020
Verified

6/10 Okay

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo au personnel.

En rapport à l'année précédente (janvier 2019) durant laquelle nous avons séjourné à l'hôtel NAVATARA, le critère tranquillité correspondait parfaitement mais cette année ce critère était pouvait être retiré de vos arguments . La clientèle en famille avec enfants était bruyante et ne connaissait pas trop le respect des autres, pour moi la liberté individuelle s'arrête où commence celle des autres. Par contre je tiens vraiment à signaler la gentillesse de tout le personnel de cet hôtel et leur serviabilité.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade
Stayed 3 nights in Jan 2020
Verified

8/10 Good

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

yoichi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

おススメホテル

場所はよかった。仕事先、食事など便利。空き時間に海岸散策。ホテルのプールでくつろげた。部屋の空調は寒すぎ。
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Anne Lene

Liked: Cleanliness
Trafikkert og bråkete område. Bra frokost.
Stayed 7 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Generally OK but there were ants in the room. Food and drinks prices were quite high.
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property.. Worn out room and furniture Hard mattress Pool areas far too small and cramped General decor throughout is worn out A shame considering such a great central location
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay situated at prime spot
Stayed 10 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
The property looks beat down a beat from wear and tears. I notice paint is falling off and getting faded. The pool is amazing and dumbed is ripping and falling off. Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，不過比較舊，尚可接受。但checkin時已過下午2:00，但還要等40分鐘才有房，這點有待改善。頂樓泳池超舒服。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel at the location.

Excellent Hotel and nice location.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short 3 day/2 night trip and was not at hotel for very much time.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, restaurants and shopping. Great location except for the view from the room
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr freundlich und zuvorkommend, sprach Englisch und gab sich Mühe, Extrawünsche zu erfüllen. Leider gibt es keinen deutschen Sender (DW TV) mehr und die WLAN Qualität ist auch nicht optimal. Ein Kinderbett sollte 1200 THB (ca. 39 €) pro Nacht kosten. Für ein kostenfreies Babybett ist meine Tochter leider zu groß. Das Frühstücksbuffet ist international. Leider ist die Auswahl des Obstes sehr spärlich und beinhaltet nicht einmal alle Saison-Früchte. Z. B. Fehlten die leckeren Mangos und die Melonen waren sehr zeitig vergriffen.
Stayed 16 nights in Nov 2019
Verified

8/10 Good

Harm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggressive manager

When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Hotel is a bit dated, could use a refresh.
Stayed 5 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.
Stayed 10 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully satisfied! Good customer service.

Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future.
Stayed 4 nights in Oct 2019