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Reviews of Rak Elegant Hotel Patong

3.5 out of 5
Rak Elegant Hotel Patong
45 Thanon Nanai, Patong

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Magnus

Stayed 1 night in Mar 2024

10/10 Excellent

Bee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. All staff were very friendly. Place was clean and daily room cleaning was great.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff go above and beyond. Definately wonderfult peoople.
Stayed 2 nights in Feb 2024

8/10 Good

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Jagjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to access property
Stayed 3 nights in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with an amazing staff. The receptionist at check in was so sweet and helpful. Breakfast is a great set menu. It's a little far from the beach but the area around it is very interesting. The rooftop pool is awesome. Definitely would recommend it to anyone.
Stayed 5 nights in Sep 2023

10/10 Excellent

Vongpheth

Stayed 4 nights in Feb 2023

2/10 Terrible

sonovia

Disliked: Staff & service, amenities
The property was beautiful as far as the design. In practicality, the hotel was not the most functional. The toilet does not flush; there is no hot water; the towels are. It clean; the glasses in my room were not properly cleaned; and you are asked to pay cash for everything. This includes the deposit when you arrive.
Stayed 5 nights in Feb 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again!
We really enjoyed our stay at RAK Elegant Hotel. The staff were friendly and the room was a decent size for us. The location was good - 15mins stroll to the beach. Cannot comment on breakfast as we didn't have it. Plenty of restaurants and shops nearby.
Stayed 5 nights in Jan 2023
Response from Don on 1 Feb 2023
Thank you for staying with us and for taking the time to share your feedback. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services, we have noted the feedback in the areas, we look forward to have you visit the property again and give us the chance to serve you better. Best regards, Rak Elegant Team Management

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Don on 1 Feb 2023
Thank you for staying with us and for taking the time to share your feedback. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services, we have noted the feedback in the areas, we look forward to have you visit the property again and give us the chance to serve you better. Best regards, Rak Elegant Team Management

4/10 Poor

ZI YANG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
2 things are unacceptable. 1 is shower water too hot like boiling your skin when you taking bath no matter how you adjust it; Another 1 is bed bugs bed mites so serious, body was badly bitten by bed mites, so the bed cleanness and environment is not under standard at all, not sure how they clean it. The rest everything is good.
Stayed 3 nights in Sep 2022

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
What's not to like. Great staff, brilliant rooms with king size bed. Restaurant has very nice food. Rooftop pool and bar are brilliant. Happy hour cocktails even better. Away from the hustle and bustle of Bangla rd. Nice restaurant's and bar's around the hotel. Can recommend Simon and oils Bar if you like sport. Everything about Rak Elegant is brilliant.
Stayed 11 nights in Sep 2022

10/10 Excellent

CHEE SENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with excellent facilities, wonderful rooftop area with swimming pool, bar, gym and dance studio. Rak Spa was exceptional, clean and spotless environment with great massages at low end prices. Rooms were clean, modern and comfortable to stay. Staff were extremely helpful, friendly and warm. Quiet location with conveniences nearby and value for money.
Stayed 6 nights in Mar 2022

8/10 Good

owen lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at the hotel...extremely friendly and just 10 minutes away from pantong beach.
Stayed 8 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in every way. Everything is so. Brands new, high tech and kept spotlessly clean. Staff can't do enough for guests. Food in the restaurant was very tasty and reasonably priced (even room service)
Stayed 11 nights in Jan 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
brilliant hotel booked on my own until my fiancé decided to fly out after work committed they accepted with no extra charge room was great but no cold water on last day. i let them off because it was 34 + outside. not close to beach but a good hotel. roof top pool and bar no complaints quite the opposite
Stayed 4 nights in Jan 2020

8/10 Good

Mills, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new modern well designed boutique hotel. An amazing pool and views over Patong. I had sent an email requesting a quiet room, and I was allocated the room which was the noisest. 201. Then moved to 701 on the 7th floor, under the swimming pool, where you can hear the pool motors for the Jacuzzi. Not sure either would bother most good sleepers.. The third night I was in room 411, an amazing suite, no views but quiet. I would definitely go back for few nights, only because I hire a bike...way to far for walking to the beach and mall otherwise. I hired a bike across the road for 200thb a day. Great staff, even the maintenance guy saw me struggle with my bag on the motorbike and loaned me some rope to tie it up, he said to be safe.. Lovely touch. Definitely recommend Rak.
Stayed 4 nights in Dec 2019

10/10 Excellent

AYAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

ahmet ulas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr schöner Aufenthalt. Das Personal war super nett und zuvorkommend. Man wird immer lieb begrüßt und kein Wunsch bleibt offen. Auch das Reinigungspersonal muss ich loben, das waren die goldigsten menschen überhaupt. Ich wäre am liebsten für immer geblieben und komme auch gerne wieder. Das Rak Elegant kann ich wärmsten Herzens empfehlen. Danke für die tolle Zeit ! ❤️
Stayed 19 nights in Aug 2023
Response from Don on 1 Oct 2023
Thanks for leaving us such a wonderful review. It is such a delight to read how much you enjoyed our hotel and the service our team members were able to provide. We are thrilled that you had a pleasant stay, and that all of our team members took such great care of you. We are fortunate to have such a fantastic team here. We are glad you enjoyed our unique design in your guest room with a focus on bringing the outside in and creating a modern retreat from a bustling city. We hope to welcome you back soon! Best Regards,Rak Management

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Preis-Leistungsverhältnis stimmt nicht
Das Hotel liegt an einer stark befahrenen Strasse. Das Hotel ist relativ neu. Wenn man mit Kreditkarte bezahlen möchte, muss man 3% Kommission bezahlen. Bei der Buchung gibt es darauf keine Hinweise. Auf Hotel.com steht, dass es einen Shuttle Service zum Strand gibt. Dieser Shuttle existiert nicht. Es gibt auch kein Gratis-Trinkwasser in Flaschen, um die Zähne zu putzen. Dieses muss bezahlt werden. Das habe ich in Asien noch nie gesehen. Die Zimmer sind leider schlecht schallisoliert.
Stayed 13 nights in Jan 2023

10/10 Excellent

Reto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sehr saubere Zimmer mit modernem Ausbaustandart. Mit den Duschgel und Shampoo Flaschen im Bad war es etwas komisch, dass die enthaltenen Flüssigkeiten sehr wässerig waren.
Stayed 1 night in Jan 2023

10/10 Excellent

Anne-Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023
Response from Don on 1 Feb 2023
Thank you for staying with us and for taking the time to share your feedback. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services, we have noted the feedback in the areas, we look forward to have you visit the property again and give us the chance to serve you better. Best regards, Rak Elegant Team Management

10/10 Excellent

Anne-Maria

Stayed 2 nights in Jan 2023
Response from Don on 1 Feb 2023
Thank you for staying with us and for taking the time to share your feedback. All feedback is extremely important to us as they assist our team with an ongoing opportunity to improve our product and services, we have noted the feedback in the areas, we look forward to have you visit the property again and give us the chance to serve you better. Best regards, Rak Elegant Team Management

10/10 Excellent

SUNGKYOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 편안하고 좋았어요
한달동안 태국 일주여행 중입니다 푸켓에서도 여러군데 묵었는데 단연 락엘리건트가 최고네요 ㅎ 가격은 가장 저렴했는데 일단 깨끗하고 뷰가 트여있어 답답하지 않구요 시설이 최신이라 낡지 않았고 위치도 워킹스트리트까지 걸을만 했어요 서비스 빠르고 친절합니다 아~~ 옥상 수영장도 조용하고 정말좋네요 다음 방문때 다시 묵을의사 100프로입니다
방 발코니에서 보는 뷰
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent séjour
Hotel parfait, personnel aux petits soins, superbe piscine mais il manque des parasols.
Stayed 16 nights in Jan 2020

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Cet hôtel est neuf et est exceptionnel ! Il est moderne, propre, élégant comme son nom l'indique. Tous le staff est parfaitement bilingue anglais et est au petit soin pour chacun des clients. Service petit déjeuner et restauration de qualité. Je recommande totalement
Stayed 3 nights in Jan 2020

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019