Deluxe Double Room | Minibar, in-room safe, individually decorated, desk
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Reviews of Khaleej Mass Hotel Patong

3 out of 5
Khaleej Mass Hotel Patong
201/1 Prabramee Road, Patong Beach, Patong, Phuket

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Liked: Cleanliness, staff & service
OK for short stay
Stayed at this hotel during an unexpected trip to Phuket. The room was clean and comfortable. Reasonable value for money.
Stayed 1 night in Mar 2022

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2021
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel no give back lost items
I lost key there and seems to be they don’t want to answer
Stayed 1 night in Jan 2018
Response from saila on 7 Jan 2022
Dear Valued Guest, We are pleased to read that you are impressed with the our staff and services. However, we noted that you were not happy regarding to the ro experience. We care about your experience and we ensure our management be informed on this issue. Your comments are truly appreciated as it will help us to further strengthen our service levels, Thank you for taking the time to share your comments with us. We hope to have a chance to welcome you back to our resort in the near future. With Kind Regards, Chanthicha Nuansai Management Team

4/10 Poor

Nick, Auckland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't recommend
Room smelled of strong solvents/insect products, had to go outside to get fresh air a few times. By the second night there were many insects/bugs in my room. For another $5 per night you can get somewhere much nicer. Apart from that hotel staff is friendly.
Stayed 2 nights in Nov 2017
Response from On-uma on 27 Dec 2017
Thank you for staying at the khaleej mass hotel. We apologize for any inconvenience. And it will be fixed in the bug as soon as possible. We hope to serve you again.

8/10 Good

pat, suffolk, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very pleasent stay, a nice walk to the main area of patong which suits me. Staff very nice and helpful. Nice resturant nearby. I really enjoyed staying there
Stayed 11 nights in Oct 2017
Response from Thirachai Tongyon on 29 Oct 2017
We are thankful for your comment ,we hope you will come to visit us again.

6/10 Okay

Patti, Arizona, USA

Liked: Staff & service
Nice buy noisy
This hotel is located one block from Patong Beach! It is located on Parabaramee Rd. very busy, lots of traffic noises including motorbikes and ambulances all day and night. Good earplugs are recommended. A very strong sewer smell comes from the drains in the bathroom. We closed the sink drain to find we could not reopen it. We covered the shower drain with a towel and that helped. Also, we carry matches for just such an issue. All of the goods and services are also located on this road at a much lower price than anywhere else in Patong, so that was also a plus.
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

6/10 Okay

Fabs

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay. Room with window to a wall thus making it mouldy and damp. Uncomfortable hard bed. Ok staff. Good location. If you choose this hotel make sure to ask for a room with a balcony.
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

8/10 Good

alex, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night stay
we had to relocate because hotel.com let us down and the place we booked wasn't available after i paid for a hotel . this was last minute and it was nice ..good location to beach . standard room . friendly staff
We are thankful for your choosing , and your review . We hope you will book our hotel again on your next trip

8/10 Good

Madlen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kann man mal machen.
Unterkunft ist in Ordnung für 2Nächte. Personal war freundlich. In allem war es gut.
Stayed 2 nights in Feb 2020
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019
Response from Saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель, близко к морю, приветливый и отзывчивый персонал. Уборка в номере на 5+. Единственный минус отсутствие бассейна и вид из окна в стену.
Stayed 8 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
優しい
フロントのおじいちゃんがすごく親切で、朝早いピックアップの時間にロビーを開けてくれた。
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

8/10 Good

coms, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切、フレンドリーなスタッフ
1日だけの滞在でしたがとても親切にしていただきました。 ビーチまで徒歩1分以内。 パトンビーチの端ですが逆に中心部のビーチよりすいてて快適な位置にあります。 小さな家族経営の様なホテルです。 とても親切なスタッフで安心して宿泊できます。 ただ今新しい部屋を増設中なので部屋数も多くなると思います。
Stayed 1 night in Jan 2018
Response from Beach on 27 Jan 2018
Thank you so much for your commentary ,and we hope all of you will come to visit us again.

8/10 Good

Japanese, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安くて居心地の良いホテル
スタッフはいつも笑顔で、特に清掃の方は感じが良かったです。パトンビーチから歩いて３分くらいなので、ベランダからビーチの様子を見てから出かけることができました。コンビニもすぐ近く。1週間滞在して1回だけ水が出なくなりましたが、後は問題ありませんでした。外装はちょっと古くなっていますが、部屋の中はキレイで、テレビも冷蔵庫も新しめでした。旅費を安く抑えたい方にお勧めのホテルです。
Stayed 7 nights in May 2017
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel correspondant a nos attentes pas cher mres de la plage dans un quartier musulman. Personnel a l'ecoute des petites attention et toujours disponnible pour nous apporter conseil et autres. Cet hotel remplis bien son objectif pour le prix qu'il propose. Le petit bemol c'est la douche pas tres pratique et d'appoint mais pour le tarif propose c'est justifie et c'est deja pas si mal de pouvoir se doucher dans sa propre douche. Tres satisfait je vous le conseil.
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon emplacement
Près de la plage. À une extrémité de patong Beach donc loin du bruit et de l'action . Mais une belle marche pour s'y rendre et en profiter quand même.
Response from Saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth its money
Not clean, very much noise. Wi-FI sucked, bathroom was small and not any good light. Only plus was that the beach was near. Outside our window was a garden full of trash. And the room smelled disgusting
Response from saila on 7 Jan 2022
Dear Valued Guest, We are pleased to read that you are impressed with the our staff and services. However, we noted that you were not happy regarding to the ro experience. We care about your experience and we ensure our management be informed on this issue. Your comments are truly appreciated as it will help us to further strengthen our service levels, Thank you for taking the time to share your comments with us. We hope to have a chance to welcome you back to our resort in the near future. With Kind Regards, Chanthicha Nuansai Management Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Nära till allt
Det var ett helt okej hotell, låg väldigt nära havet men det var ett rätt litet rum och förstod inte hur de hade tänkt med duschen.
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt för ett rent hotell
Very helpful staff and flexable, close to party street and a good price
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

6/10 Okay

Tim, hong kong

Liked: Cleanliness, staff & service
Disliked: Room comfort
近海，附近食店多
酒店沒有電梯，晚上保安不足。設施陳舊，wifi信號很差。近馬路，隔音不足，影響晚上睡眠質素。酒店環境尚算乾淨，沒有什麼異味。
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

SaMa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes mit Zimmer mit Balkon Strandnah
Sehr freundliches PersonAl. In der Lobby gibt's köstlichen und günstigen Cappuccino. Das Treppenhaus ist verwohnt. Das Balkonzimmer mit Blick aufs Meer,war nett eingerichtet. Wir haben uns sehr wohlgefühlt. Das Hotel liegt nahe am Ruhigeren Anfang vom Patong Beach. Wo wir das Badèn sehr genossen haben. Jeden Tag gab es pro Person 1/2 Liter Wasserflasche.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

6/10 Okay

Kirill, Караганда

Liked: Staff & service, property conditions & facilities
Отличное месторасположение.
Нам очень понравилось его месторасположение. Рядом всё, что душе угодно:пляж, магазины, турагентства, салоны массажа, тату салоны, прокат мопедов, прачечные, столовые, кафе и т.п. До Бангла Роад идти не спеша минут 10-15. Мы жили в то время, когда снаружи шел ремонт фасада. Но шум стройки не мешал. В отеле очень крутые ступеньки. Не очень удобно подниматься и спускаться с чемоданами, особенно пожилым людям. Персонал очень приветливый и отзывчивый. Уборка проводилась ежедневно. Каждый день бесплатно предоставлялось две бутылки воды. В номере имеется сейф, холодильник, кондиционер. Нет фена. Душ и туалет соединены. Боялись что вода может затечь в номер, т.к. порожек между ванной и комнатой очень низкий. В душе обитают небольшие муравьи. Завтраки однообразные. Отель соответствует своей цене.
Response from saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.

8/10 Good

Emma, Norrköping

Liked: Cleanliness, property conditions & facilities, room comfort
Litet men fint hotell, rent och fräscht. Vi betalade 950 svenska kronor för tre nätter, två personer, över nyår vilket är otroligt billigt med tanke på hotellet. Personalen kunde inte så mycket engelska men var hjälpsamma med det dom kunde. Frukosten kan man hoppa över om man bor på detta hotell. Hotellet ligger med två minuters promenad till patong beach norra del. En väg precis utanför kan verka störande om nätterna om man är känslig. 15 minuters promenad till bangla raod.
Response from Saila on 7 Jan 2022
Dear Valued Guest, Greeting from Khaleej Mass Hotel! Firstly, We would like to thank you for choosing to stay with us on your past holiday and also, thank you for sharing your positive review to rank us highly. Our team members are very glad to know about your feedback that we have made your holiday a memorable one. Nevertheless, we highly value your feedback and we do hope that you could give us a chance to serve you again here in Khaleej Mass Hotel. So, we are confident that on your next visit everything will be as you have expected. We hope to welcome you again in Khaleej Mass Hotel. Best regards, Khaleej Mass Hotel Management Team.