Outdoor pool, pool umbrellas, pool loungers

Reviews of C&N Resort and Spa

4 out of 5
C&N Resort and Spa
3 Sirirat Road, Patong, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 98 reviews" "
Rating 8 - Good. 47 out of 98 reviews" "
Rating 6 - Okay. 17 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 4 out of 98 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing
Stayed 5 nights in Apr 2024

8/10 Good

Wolfgang

Stayed 1 night in Jun 2023

6/10 Okay

Joey

Travelled with partner
Disliked: Amenities
What I liked: Location Wide variety of hotel food selections with reasonable pricing. Spa services were very professional, expensive but they had promotions on. Beds were comfortable. Room was very spacious. Breakfast was average. What I didn’t like: We had one of the standard rooms, it’s very basic and old. The place could do with a modern renovation. The room also had a very unpleasant smell. The property is located on a steep hill and surprisingly was very tiring to walk all the way up to your room, esp in plus 30 degreee weather. Coffee was bad. And on our last day they advised coffee was no longer free and we had to pay. Spiders in the room.
Stayed 6 nights in Jul 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Oct 2018

8/10 Good

Shamien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Karwick, australia

Liked: Staff & service
Hotel in patong
Basic hotel about 20mins walk to patong beach. A basic hotel amenity like an iron in the room was not available and could not get one from the front desk. It is also on a busy street so lots of noise from cars.
Stayed 3 nights in Sep 2018

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Very comfortable stay made special by wonderful staff. About 20 minutes walk to the beach or town centre and plenty of eating options nearby.
Stayed 7 nights in Jul 2018

8/10 Good

Lilian, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近西門人妖秀
在巴東沙灘,不算近,步行約10分鐘才到。對面有兩家便利店,晚上肚餓可吃,分別是Family Mart及7-11。建築是泰式獨立渡假屋風格。酒店先要上一個很短的特斜斜坡,老人家不適合住。一樓是Reception,二樓是泳池及餐廳,三樓是渡假屋。早餐並不是自助早餐,而是套餐。分為六類早餐,包括亞洲式、美式、歐式、素食、兒童、清真,我推薦蛋炒飯 Fried Rice with Egg,不推薦粥 Boiled Rice,飲品包了兩杯,第1杯凍飲是橙汁或菠蘿汁,第2杯熱飲是咖啡或茶。蛋炒飯吃了能飽,午餐可以免吃,省了一餐。早餐時間是早上7點至10點半,我覺得有些晚,如果有跳島遊,早上7點就要出發吃不到早餐。
Stayed 1 night in Jul 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff great rooms very clean. Helpful people good views with nice swimming pool and short walk to main shopping
Stayed 9 nights in May 2018

10/10 Excellent

Brianna, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
I loved the hotel, the staff, the location, the food. Firstly, we got there at 9.30am and they cleaned the room super fast so we could go straight in to sleep! We were in by 10.30am. The staff were very helpful and called to check in when there was a small issue with the towels. The location was great - it was on the top of a hill which was a small hike, but it was far enough away for there to not be too much noise, and close enough for a nice stroll to get to the popular places. The food in the restaurant was delicious, and the lady who worked there got to know us and our orders. We loved staying here and would recommend it to anyone. We did not use the spa or the gym so cannot comment on those.
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasant stay
Hotel is a little bit off of the main tourist area, which is nice but also makes for a longer walk. Overall the staff was friendly and accommodating, save for a few conversations that I will chalk up to the language barrier. The pool did not seem to be chlorinated, but rather cleaned with vinegar? our swim clothes smelt strongly of vinegar after the first dip; we didn't go back in. This could also just be a cultural difference so I mention that with neutrality. Overall a pleasant stay at a very good value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, quiet, nice staff
Stayed 3 nights in Dec 2017

8/10 Good

jackie, atl , ga usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the beach and the market.
Beach is within walking distance, as is the markets. The food at the hotel was delicious! The bed was very comfortable. The staff was very kind. Only downside was the shower, that spilled water all over the place.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Jan 2018

8/10 Good

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well spent money
Very good service, reasonable prices. Breakfast is served between 7:30-10:00, but you need to come early in order to get the nicest meals cause they don't refill all of them. Probably the best hotel in the area. Though the beach is a bit far away(20 mins walk).
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
OK hotel
Pros: 1. Pool with spa 2. Rooms with large sliding doors 3. Staff is helpful 4. Less noisy compared to other Patong Beach hotels Cons: 1. No laundry on-site and very few amenities expected from a "resort" 2. Drive up to hotel entrance is steep. Parking is tight. 3. Elevator stunk the entire time we were there 4. Staff was helpful but didn't communicate well in English making it hard to correspond with them 5. Hotel requires guests to either deposit 2000 bahts or retains passport until check-out 6. Checkout process was not quick and we ended up waiting for 10-15 minutes until the staff had checked the entire room 7. Few restaurant options 8. Away from Patong Beach restaurants, beach and other attractions
Stayed 3 nights in Oct 2017

8/10 Good

giovanni, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
efficient check-in and late check-out. staff extremely accommodating, room I had was convenient to everything , pool, restaurant, no complaints except for my need for a cuppa in my room late at night.

8/10 Good

Araceli V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very natural and greener.
The hotel structer was very classic and had great natural view. I liked to stay here. The room service, staff and their cooperation were nice. The swimming pool and it's surround view was amazing. Breakfast was very good. Thanks to chef.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near jungcelon shopping store. Have a fitness room and spa . Swimming pool is great

10/10 Excellent

Seong-Moh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Good location, near beach but far away from the hustle and bustle. Steep driveway indeed, but didn't bother me.
Response from General Manager on 7 Dec 2016
Thank you for staying with us, we do the best to make sure you will have a great time while you staying with us and thank you for send us your feedback.

10/10 Excellent

JAMES, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning customer
Love this hotel great price location rooms swimming pool lift hillside location but rainforest feel.
Response from General Manager on 2 Dec 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just out of the madness
Breakfast was fantastic But got charged for one bottle of water from fridge
Response from General Manager on 2 Dec 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eric, Melbourne Australia

Liked: Cleanliness, staff & service, room comfort
800 metres walk to the Beach - awesome pool area.
This was my first overseas holiday solo and the two girls who work in the breakfast buffet pool bar had the best customer service skills and always went above and beyond to ensure all guests were happy.

8/10 Good

Danielle , melbourne

Liked: Cleanliness, staff & service, room comfort
fantastic
The staff were absolutely amazing, going beyond their normal duties to make us feel at home. Me and my partner spent 8 nights there and our stay was an unforgettable one. For what we paid for we definitely got our money money's worth an more. It's about a 10 minute walk to the beach, so a little hidden sanctuary away from the hustle and bustle. Would also recommend the buffet breakfast, the staff were continuous in offering us food. If I ever stayed in patong again, would book this resort.

8/10 Good

Anita, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
We stayed here for 8 nights as a couple.The room was spacious we stayed on level 1. Few steep steps, so you better be fit:-), but the lift will take half of it off.Nice pool, toys for kids available.requested extra pillows service was prompt. Very disappointed on no gym included. You can pay an d visit the gym next door, appears a bit false advertising as it was important for us when.booked to have the facility included.the hotel should change the advertising and include extra fee so you can make a decision when booking.Breakfast was ok,as it wasn't busy not much food available. The staff is lacking English, we found you had to get your own menu and walk up to them before getting served. Just little things to make the place perfect.food was delicious,no gimmicks, great portion size, very reasonable price!!!! Room was good, internet ok.shower is a little short for tall people like us.room service good, very clean rooms.when requested airport shuttle for 3.30 am service for 800 Baht was provided.very good, great value for money.very close to night market, washing machines and Familymart across the road. Little walk to the beach everything is close enough but not very central location.Overall good place to stay especially with kids.

10/10 Excellent

Ali, SYDNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with a beautify designed swimming pool a place that is good for long stay.

6/10 Okay

Sury, London, England

Liked: Staff & service
Good option for its price
Being a single guy in Phuket for 9 days I wanted something close to the Bangla strip & close enough to walk to the beach but quiet enough to escape it all when I didn't want to party all night. C&N was just that and easy on the picket too. The staff are very friendly and helpful which made the stay very pleasant. The pool always seemed clean as did the grounds. Breakfast did the trick - nothing exciting but good enough to get your day started. The lady at the tour desk was very helpful for exclusions, bike rental and suggestions. Prices were also favourable, I had no reason to shop around. There were families with young children staying at the hotel who seemed very happy too. All in all I'd say for the price it is a great option and having seen a few of the other options whilst roaming Phuket at a similar price is say look no further.

10/10 Excellent

Sanjay , D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from center but close enough to walk
Very nice hotel with breakfast. Breakfast is good and hotel is walking distance to Patong Beach. Staff are very friendly and has a tour guide at the hotel.

8/10 Good

gordana, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great inexpensive hotel
great hotel close to everything but not right in the hustle and bustle, lots of steps and steep rises but all in all I would stay again. staff were lovely, pool was great .

6/10 Okay

Verified traveller

Liked: Cleanliness
Good for a short stay
Beds were a bit hard and room smelt a bit mouldy. Food was good. Staff were friendly. Get what you pay for but

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
On the plus side: The hotel is everything one would expect from a 3* hotel and more: all room have lovely terraces overviewing the very nice pool/ lovely garden. At first I booked 1 night but after enjoying my first day, I extended my stay by another 3 nights. I stayed in 2 different rooms, both having one queen size bed and one single bed. The room was in great condition, very clean. Bathroom had free toiletries and even a comb (better then some 4* hotels :)). Bed sheets and towels were very white=clean, which is important to me. 2 beach towels are provided by resort every day. The beach is 10-15 minutes slow walk from the hotel. Breakfast is ok, with the usual eggs, cereals, milk, yogurt, cold cuts, fruits, coffee, as well as some traditional thai dishes. Staff in the reception is very helpful and fluent in English. Even though I arrived at 9 am, I was immediatly checked in. Things to improve: wi-fi connection (it was dropping every 10 minutes or was very poor; at one point I couldn't connect at all for some hours); pillows are too tall and hard; delivery process of food during breakfast and dinner (you needed to wait/ask for the trays to be refilled)-> maybe more personel in the kitchen would help.

10/10 Excellent

rocco57au, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation!
Upon my arrival I was warmly greeted at reception by the staff. I had booked the Superior room and was quickly shown to my room after signing in and thanks to the bellboy who carried my luggage as it was a bit of a distance to the top. After a couple of hours I realised that the air conditioner wasn't working all too well and I went to reception to see if anything could be done to fix it. By the time I walked back to my room two maintenance staff were waiting at my door and within no time all was working in order. The staff were very friendly and they always had a smile and it was a pleasure to briefly chat with them even tho there English wasn't fluent but they made an effort. The breakfast menu was great and the staff went out of their way to accommodate. I had dinner at the restaurant a number of times and the food was reasonably priced and of excellent quality. After a few nights I found that neighbouring guests had no consideration for others by being loud when returning from their nights out. I asked to be moved to another block and staff were more than happy to oblige. My experience here was excellent. I have travelled to many places and stayed in various types of accommodation and so far this has been my best experience. The room was spacious, it was huge and the cost to stay here was not that much more than other places offering rooms less than half the size. The pool facility was great and had everything at your disposal.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This is the third time I have stayed here and I have no complaints. It's is great value for money, clean and the staff are friendly. The food is not anything to rave about but breakfast is good. It is located away from Bangla Rd which I like but still within easy access. A short walk to Patong Beach and some small bars are within close proximity. Market closes to resort is good for food & cheap cocktail but market opposite JungCeylong is cheaper.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay.
We stayed there for 4 days. As it was off season we have got a good deal from Expedia for 1500 with breakfast which was so amazing. They have a nice swimming pool m spa. Which r worth trying! Over all a pleasant stay for us.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Dishonest hotel staff, our worst stay
We returned to a made up room. A large bag of clothes was missing. We asked hotel staff, they didn’t know what happened and were reluctant to deal with us. We asked them to investigate, staff said their “boss” would check security cameras. Nothing happened for 4 days, despite our frequent enquiries. We suspect a housekeeper threw the bag out and was afraid to own up, doing so would embarrass the hotel, so they kept us in the dark. We didn’t ask housekeeping to make up our room after that. The night before check out, we spoke to the staff again. Hotel told us to return in the morning, which was checkout day. Staff told us “boss” would come in at a time AFTER we checked out. We felt lied to, their blatant dishonesty was so patronising. The lack of accountability was unbelievable. We’re sure they were just biding time until we left. We got a police report. Wouldn’t recommend this hotel based on their handling of this incident. My bag was much lighter and they did nothing.

10/10 Excellent

Nicholas, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legendary C&N bellboy
Great stay! Perfect location. The big bellboy made the stay for us though 100% always a smile and a huge help.

4/10 Poor

Verified traveller

Traveler
Room was pretty unclean on arrival, however if you tip cleaning staff that changes pretty quickly. My girlfriend found plastic conduit in her soup, reported to reception, but no apology from management or offer to give money back. Trainee reception lady was very helpful more so than her boss who wasn't really interested, she promote trainee to manager.

10/10 Excellent

samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je suis trs content de mon sejour dans cet hotel equipe chaleureuse
Stayed 19 nights in Feb 2020

8/10 Good

Francesco, Giardini Naxos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura centrale ed immersa nel verde, peccato la colazione
Stayed 13 nights in Feb 2020

10/10 Excellent

Maelle

Liked: Cleanliness, staff & service, property conditions & facilities
bon séjour au c&n
Bon emplacement à Patong, bon hôtel. Petit bémol pour les moustiques très présents dans les chambres et les matelas pas super confort
Stayed 3 nights in Feb 2020

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Wir waren 7 Nächte dort ... ohne Frühstück. Gute Lage , sehr sauber , ruhig trotz Lage an einer gut befahrenen Straße. Pool war gemütlich nie überfüllt ... würden wieder kommen :) super Preis/Leistung
Stayed 7 nights in Nov 2019

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Personnel agréable et aux petits soins
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Mao

Disliked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety of the breakfast needs to be improved. In general, this hotel is conveniently located. Acceptable walking distance to the beach and the night market.
Stayed 3 nights in Dec 2018

8/10 Good

Natalie, Italia

Liked: Cleanliness, staff & service
Ottima posizione un po’ lontano dal mare però noi abbiamo preferito prendere un tuk tuk per spostarci nelle altre spiagge accanto... la zona ristorante e piscina è molto bella anche se la scelta del buffet alla colazione era abbastanza scarsa. La stanza è molto bella , con una vista stupenda sulla città, solamente il bagno era un po’ malmesso ( water che non scaricava L acqua, infatti era sempre una cosa un po’ disgustosa, e dalla doccia fuoriusciva tutta L acqua ) la spa invece è eccezzionale! Con pochi soldi ti fanno dei massaggi ben fatti in dei ambienti molto ma molto curati!
Stayed 1 night in Oct 2018