We stayed here for 8 nights as a couple.The room was spacious we stayed on level 1. Few steep steps, so you better be fit:-), but the lift will take half of it off.Nice pool, toys for kids available.requested extra pillows service was prompt. Very disappointed on no gym included. You can pay an d visit the gym next door, appears a bit false advertising as it was important for us when.booked to have the facility included.the hotel should change the advertising and include extra fee so you can make a decision when booking.Breakfast was ok,as it wasn't busy not much food available. The staff is lacking English, we found you had to get your own menu and walk up to them before getting served. Just little things to make the place perfect.food was delicious,no gimmicks, great portion size, very reasonable price!!!! Room was good, internet ok.shower is a little short for tall people like us.room service good, very clean rooms.when requested airport shuttle for 3.30 am service for 800 Baht was provided.very good, great value for money.very close to night market, washing machines and Familymart across the road. Little walk to the beach everything is close enough but not very central location.Overall good place to stay especially with kids.