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Reviews of Bt Inn Patong

3 out of 5
Bt Inn Patong
35 Rat-U-Tit Road, Patong Beach, Patong, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 58 reviews" "
Rating 8 - Good. 19 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 4 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place is ok, after all it was inexpensive and in Patong, 2nd road. I've lived in Phuket and know what's what and where. Most disappointed in the staff. They don't answer the phone when Expedia called and when I did several times. The woman at the hotel definitely didn't speak English and claimed not to speak Thai. I booked the hotel and another in Phuket Town for later in my visit several months ago and accidently booked them in the wrong month. I stayed in February and the accidental booking was in March. I finally spoke with the manager on the phone and she didn't commit to a refund and I never received one or heard back from her. The other hotel in Phuket refunded the mistake happily and quickly. Disappointing, but my mistake both with the wrong booking and booking this hotel. It happens but in hospitality the staff is everything and here it was very little.
Stayed 3 nights in Feb 2024
Response from May on 3 Mar 2024
Dear Mark,Thank you for your kindly advice. It will be beneficial for our further improvement.Best Regards

10/10 Excellent

Joabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Simple and cozy , the ladie whos take care of the olace is lovely
Stayed 2 nights in Feb 2024

8/10 Good

Francois

Stayed 4 nights in Feb 2024

8/10 Good

BARRY

Liked: Cleanliness, staff & service
Disliked: Amenities
BT Inn is a good place if you are looking for a cheap place to crash in Phuket. It is five minutes to the beach and 15 to Bangla. Mei makes it all work.

2/10 Terrible

Gerardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No personal por la recepción-hotel escondido yo no lo encontré
Stayed 4 nights in Jan 2024
Response from May on 3 Mar 2024
Dear Gerardo,Please accept our apologize for any inconvenience. Your advice is beneficial for our further improvement.Sincerely YoursBt Inn family

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for backpackers!
Lovely stay for travelers on a budget. In a good part of town, close to the beach, restaurants and the hustle of Phuket. Very nice hotel staff and helped us book accommodations for a good price. Shower drainage could be improved, however might have just been our room.
Stayed 2 nights in Jan 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant
Stayed 7 nights in Jan 2024

10/10 Excellent

LiMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Lan Anh

Stayed 3 nights in Feb 2023

6/10 Okay

Marc

Travelled with partner
Liked: Cleanliness, staff & service
There is really no front desk.
Stayed 1 night in Jan 2023
Response from May on 27 Jan 2023
Dear Marc,Thank you for give us a chance to welcome you at Bt Inn Patong, Phuket, Thailand. We are really appreciated.Hopefully, you will have a happiness for your vacation @ Patong, Phuket, Thailand.Happy Chinese New Year.Wish u & your family all best.Bt Inn Family

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Amenities
If you want to save some money is pretty good but is not the most conform place .
Stayed 1 night in Sep 2022

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2022
Response from May on 10 Mar 2022
Thank you for giving us a chance to welcome you @ Bt Inn. Hopefully you will have a wonderful holiday in Phuket @ Patong Beach. Bt Inn Family

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Mei is a treasure. I would stay here again just because of her. The hotel was affordable and comfortable, maybe a ten minute walk to the beach. We rented a scooter from a shop nearby. Everything was very convenient and Mei always had tips and recommendations of where to go and what to try.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2020
Response from May on 2 Feb 2020
Dear Guest, Thank you so much for giving us a chance to welcome you at Bt Inn Patong and we are really appreciated for your kindly review. Hopefully, you will enjoy a trip in Patong, Phuket, Thailand Bt Inn Family;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Location was good convenient
Stayed 4 nights in Aug 2017

8/10 Good

shanning

Liked: Cleanliness, staff & service
nice
nice stay
Stayed 3 nights in Feb 2019
Response from May on 19 Mar 2019
Dear Guest, Thank you so much for giving us a chance to welcome you. We are really appreciated for your kindly review, it brings us a lot of cheerful to continue provide good services to all guest who visit Thailand and Bt Inn Patong. Best Regards Bt Inn family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. The property was close to everything.
Stayed 3 nights in Feb 2019
Response from May on 14 Feb 2019
Dear Guest, Thank you for give us a chance to welcome you at Bt Inn. We are really appreciated for your review, it brings us a lot of cheerful to continue our good services. Thank you again for visit Thailand. Sincere

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property location was ideal and the don’t desk staff were pleasant and helpful.
Stayed 2 nights in Dec 2018
Response from May on 24 Jan 2019
Dear Guest, Thank you so much for stay with us and your kindly review. It brings us a lot of cheerful. Best Regards Bt Inn Family:)

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Onphailin on 15 Dec 2018
Dear Steven Team, Thank you so much for stay with us at Bt Inn Patong. Hopefully, you will enjoy your vacation in Thailand. Sincerely;)

10/10 Excellent

Clara, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good location, clean room, friendly staff, highly recommended!!
Stayed 4 nights in Dec 2017
Response from May on 5 Jan 2018
Dear Clara, We are really appreciated for your review. It give us a cheerful:) Thank you again for visit Thailand, Phuket, Patong Beach, Bt Inn.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average
It is good a choice for traveller who wanted a strategic location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowded Phuket
Good but Phuket is too crowded.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patong holiday
Friendly and helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin Order Kaada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little hotel:)
Nicest staff, clean, OK priced room. Overall good, a shame only that the location is Patong, wich to me is another good argument against tourism, alongside, Kuta Beach, Aya Napa, Benidorm, Ibiza, etc. If you like places like the names above please seek therapy or have a go at Patongs walkingstreet Bangla road.
Response from General Manager on 25 Nov 2016
Thank you for staying with us @ Bt Inn Patong. Really appreciated for your review. It is valuable for us:)

10/10 Excellent

Andres, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Would totally recommend!
We stayed a couple nights at this hotel and we were just mesmerized. We loved the cleanliness of the hotel, the staff was incredibly friendly, helpful and always ready to assist. This has been one of the hotels we have stayed at during our trip throughout Thailand. Also the price is very good. The hotel is close to basically everything you want and need. The beach is steps away! Party town, food, and everything else can easily be accused by foot. I recommend you stay here, we would again.
Response from May on 12 Jul 2016
Dear Andres, We are really appreciated for your review. Thank you for sharing your experience during stay with us. It is beneficial for us to provide better & better service for our guest. Thank you for visit Thailand, Phuket, Patong Beach, Bt inn patong. Hope we can have a chance to welcome you soon. Bt inn family:)

8/10 Good

Chakib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Chakib, We are really appreciated for your score. It is meaningful for us. Thank you for visit Thailand, Phuket, Patong, Bt inn patong Bt inn family:)

10/10 Excellent

Erik, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with great staff
Wonderfull staff, very nice and helpfull. They made sure that our experience was the best it could be. Good price for very good service and nice rooms. Our room had a bit of a strange smell but it had almost no negative effect to our experience of the stay.
Dear Erik, We are really appreciated for your review and please accept our apologize for any inconvenience. It is beneficial for us to improve our quality in order to satisfy our guest. Thank you for visit Thailand, Phuket, Patong beach, Bt inn patong Hope to have a chance to welcome you soon. Bt inn family:)

8/10 Good

John, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BT Inn a pleasant and convenient location.
The staff was pleasant and helpful. Walking distance to nightlife area. Many restaurants, and convenient stores nearby.
Dear John, We are really appreciated for your review and thank you for sharing your experience about Bt inn patong. Thank you again for visit Thailand, Phuket, Patong Beach, Bt inn. Hope to see you soon:)

8/10 Good

Muhammed

Liked: Cleanliness, property conditions & facilities, room comfort
Bting
Cheap and very clean. Bed a bit hard but they all are at this price.
We are really appreciated for your review. Thank you for visit Thailand, Phuket, Patong Beach, Bt inn Boutique Hotel. Hope we can have a chance to welcome you soon:)

2/10 Terrible

Nicolas

Disliked: Property conditions & facilities, room comfort
Chambre sans fenêtre, faut pas être glossophobie.
Je me suis retrouvé avec une chambre au rez-de-chaussée, sans fenêtre avec un bruit d’enfer. Impossible de fermer de la nuit. Ce genre de choses ne devrait pas être proposé à la location
Stayed 2 nights in Jan 2024
Response from May on 3 Mar 2024
Dear Nicolas,Please accept our apologize for any inconvenience.Thank you so much for your kindly advice. It will be beneficial for our further improvement.Sincerely YoursBt Inn family.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Staff! Patong Beach und Bangla Road sind innerhalb von Minuten zu Fuß erreichbar :)
Stayed 13 nights in Dec 2023

4/10 Poor

Hassan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from May on 14 Nov 2023
Dear Hassan,Thank you for your review. Please accept our apologize for inconvenience. It will be benefit for our improvement.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Niet goed
Hoofd kussens waren niet vries. Ik had meren in mijn kamer.
Stayed 5 nights in Nov 2023
Response from May on 14 Nov 2023
Dear Guest,Thank you for your advice. Please accept our apologize for uncomfortable. It will be rechecked for further improvement.

10/10 Excellent

Arisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2023
Response from May on 14 Nov 2023
Thank you for your kindly review.

4/10 Poor

Alexander

Travelled with partner
Liked: Staff & service
Na ja..., als Notunterkunft für wenig Geld ist okey.

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Najmeddine

Stayed 1 night in Feb 2023
Response from May on 20 Feb 2023
Dear Najmeddine,Thank you for your kindly review. It is beneficial for further improvement of our service.Hopefully, you have a wonderful holiday in Patong Beach. Phuket. Thailand.

4/10 Poor

RJMP

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy and old
Booked for 8 nights, only stayed one night because of very noisy surroundings; heavy traffic and music. Small hotel and 4 floors without elevator. My room was on floor 4 and was clean. There was a bad sewage smell in the room. Staff was helpful.
Stayed 8 nights in Feb 2023
Response from May on 12 Feb 2023
Dear Guest,Thanknyou for your advise. It is beneficial for our further improvement.Thank you so much.Bt Inn family.

8/10 Good

Jukka

Stayed 4 nights in Dec 2022
Response from May on 6 Jan 2023
Dear Jukka,Thank you for giving us a chance to welcome you at Bt Inn Patong. Hopefully year 2023 will be another great year for you and your family. Moreover, we are really appreciated for your review. It is giving us a cheerful and be beneficial for our further improvement.Take Care & Keep in touchBt Inn Family:)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Fernseher hatte keine Funktion. Sehr freundliches Personal, sie sind zu unseren freunden geworden.
Stayed 16 nights in Dec 2019
Response from May on 7 Feb 2020
Dear Guest, Thank you so much for giving us a chance to welcome you at Bt Inn. We are really appreciated for kindly review and advice. It is beneficial for our further improvement.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
Super Friendly staff! Better service Than a 5 star hotel ;)
Stayed 7 nights in Dec 2019
Response from May on 9 Jan 2020
Dear Michael, Thank you so much for stay with us at Bt Inn. We are really appreciated to become a part of your holiday during New Year Celebration 2020 in Thailand, Phuket, Patong Beach. Wish u all best for year 2020 Bt Inn Family:)

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from May on 9 Jan 2020
Dear Johann, Thank you so much for stay with us @ Bt Inn Patong. We are really appreciated for your kindly review. Wish u all best for year 2020. Bt Inn Family:)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
La propriétaire est très attentionnée et remarquablement gentille!! Près de la plage et du centre-ville! 5***** pour la propriétaire!!
Stayed 7 nights in Feb 2019
Response from May on 19 Mar 2019
Dear Guest, Thank you so much for stay with us @ Bt Inn Patong. We are really appreciated for your kindly review, it is beneficial for us. Finally, Thank you again for visit Thailand and Bt Inn Patong. Bt Inn Family Sincerely

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location.
Very friendly staff and central location. 5 minutes from the beach and a lot of bars but you could not hear Them from our room.
Stayed 2 nights in Feb 2019
Response from May on 14 Feb 2019
Dear Monica, First of all, Thank you for giving us a chance to welcome you at Bt Inn. We are really appreciated for your kindly review, it such a reward for our contribution. Finally, Thank you again for visit Thailand. Sincere

8/10 Good

NOZOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
グットスタッフがいるホテル
スタッフが気さくでとてもいい。
Stayed 1 night in Oct 2018
Response from May on 27 Nov 2018
Thank you so much for your stay and kindly review. Bt Inn family:)