"The Hotel was clean with good food and handy in that it has a bar and restaurant in the same premises, with Pool table and dancing floor.
The staff could be a lot more customer friendly.
I had booked on-line a standard double room. When I arrived the receptionist the standard double room is two single beds. And not a single double bed.
We argued for over 20 minutes and would not change me to my request, unless I paid more.
Not a good first impression to me.
The instant over head...
"The Hotel was clean with good food and handy in that it has a bar and restaurant in the same premises, with Pool table and dancing floor.
The staff could be a lot more customer friendly.
I had booked on-line a standard double room. When I arrived the receptionist the standard double room is two single beds. And not a single double bed.
We argued for over 20 minutes and would not change me to my request, unless I paid more.
Not a good first impression to me.
The instant over head...
"A very quiet, discrete, guest house a stone's-throw from the Westlands roundabout. In need of maintenance/ refurbishment (+ writing desks in the rooms) but price, convenience and peace trump the negatives."
"A very quiet, discrete, guest house a stone's-throw from the Westlands roundabout. In need of maintenance/ refurbishment (+ writing desks in the rooms) but price, convenience and peace trump the negatives."
"Easy check in. Always very nice staff.
Good breakfast. Comfortable room with good water pressure and fast wifi.
Limited (very) tv channels.
Make sure you use the mosquito net."
"Easy check in. Always very nice staff.
Good breakfast. Comfortable room with good water pressure and fast wifi.
Limited (very) tv channels.
Make sure you use the mosquito net."
"Hotellet lever ikke op til de forventninger de giver deres kunder. Håndklæderne var ikke rene. Vi måtte flytte værelse da TV-stikket ikke virkede. Der er kun wi-fi i receptionen. Restauranten var ikke åben (vi var måske også uden for sæsonen). Vi så ikke antydning af spa. Til gengæld var medarbejderne utrolig søde og hjælpsomme."
"Hotellet lever ikke op til de forventninger de giver deres kunder. Håndklæderne var ikke rene. Vi måtte flytte værelse da TV-stikket ikke virkede. Der er kun wi-fi i receptionen. Restauranten var ikke åben (vi var måske også uden for sæsonen). Vi så ikke antydning af spa. Til gengæld var medarbejderne utrolig søde og hjælpsomme."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed at Crossroads Hotel at the beginning and end of our honeymoon, either side of our safari tour. It is very well located and easily accessible by taxi from the airport, and the rooms are very clean and well maintained. The staff were extremely accommodating and welcoming, giving us a complimentary upgrade and decorating the room with roses for our honeymoon - they really went above and beyond, doing far more than many of the much more expensive hotels we stayed at for our safari tour....
We stayed at Crossroads Hotel at the beginning and end of our honeymoon, either side of our safari tour. It is very well located and easily accessible by taxi from the airport, and the rooms are very clean and well maintained. The staff were extremely accommodating and welcoming, giving us a complimentary upgrade and decorating the room with roses for our honeymoon - they really went above and beyond, doing far more than many of the much more expensive hotels we stayed at for our safari tour....
The room was spacious and comfortable. The staff were exceptionally accommodating with our requests and made our stay enjoyable. Breakfast was good as well as there were a lot of different food to choose from. The hotel is next to a Carrefour and shopping malls. Perfect for those looking to stay in Nairobi.
The room was spacious and comfortable. The staff were exceptionally accommodating with our requests and made our stay enjoyable. Breakfast was good as well as there were a lot of different food to choose from. The hotel is next to a Carrefour and shopping malls. Perfect for those looking to stay in Nairobi.
This is a nice hotel in Nairobi Westlands, not far from Nairobi National park and airport. It has very good security and various restaurant serving variety of Kenyan, Indian and European food…there is also a big heated outdoor swimming pool, gym on the 22nd floor overlooking Nairobi and wonderful rotating restaurant on the 24th floor. SPA is rubbish, try to avoid, they are muddling with slots then charge you for services you have never ordered and at the end arrogantly ask you if you want to...
This is a nice hotel in Nairobi Westlands, not far from Nairobi National park and airport. It has very good security and various restaurant serving variety of Kenyan, Indian and European food…there is also a big heated outdoor swimming pool, gym on the 22nd floor overlooking Nairobi and wonderful rotating restaurant on the 24th floor. SPA is rubbish, try to avoid, they are muddling with slots then charge you for services you have never ordered and at the end arrogantly ask you if you want to...
Branimir
Reviewed October 24, 2023Reviewed October 24, 2023
Clean and modern, lately refurbished with various new facilities. Have made a number of visits since 1991 and it has improved considerably since our first visit. Very friendly & helpful staff. Recommend it to anyone visiting Nairobi not wanting to pay exorbitant rates for unnecessary luxury. Close to the city centre too.
Clean and modern, lately refurbished with various new facilities. Have made a number of visits since 1991 and it has improved considerably since our first visit. Very friendly & helpful staff. Recommend it to anyone visiting Nairobi not wanting to pay exorbitant rates for unnecessary luxury. Close to the city centre too.
Ian
Reviewed January 28, 2023Reviewed January 28, 2023
Made a change from.the regular hotels, its a boutique suites with all the amenities of home. Living room nice bathrooms bedroom etc, you can cook for yourself or use their room.service. very nice experience def recommended.
Made a change from.the regular hotels, its a boutique suites with all the amenities of home. Living room nice bathrooms bedroom etc, you can cook for yourself or use their room.service. very nice experience def recommended.
Barcode
Reviewed December 11, 2016Reviewed December 11, 2016
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