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Reviews of NH Pamplona Iruña Park

4 out of 5
NH Pamplona Iruña Park
Calle Arcadio Maria Larraona, 1, Pamplona, Navarra

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 339 reviews" "
Rating 8 - Good. 131 out of 339 reviews" "
Rating 6 - Okay. 18 out of 339 reviews" "
Rating 4 - Poor. 4 out of 339 reviews" "
Rating 2 - Terrible. 5 out of 339 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great option in the beautiful city of Pamplona. Very good breakfasts (perfect for loading up for a day of exploring the city...but leave room for the spectacular places to eat in the Casco Viejo), super-friendly and helpful staff, and a nice, warm and quaint vibe all around. Would definitely stay at the NH Iruña Park again!
Stayed 3 nights in May 2024
Response from María Ansó.Quality manager on 22 May 2024
Dear Javier,Thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards.

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Damaged room (scuffed walls) Rooms not very big Ample bathrooms
Stayed 3 nights in May 2024
Response from María Ansó.Quality manager on 22 May 2024
Dear Javier,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your recent stay in Pamplona. Thank you so much for taking the time to write this review about our hotel as your feedback gives us an input to keep improving.I am looking forward to welcoming you soon again.

6/10 Okay

LUIS

Travelled with family
Liked: Cleanliness, staff & service
Big hotel, more suitable to business traveler. 20 minute walk to historical center. Staff was fabulous and parking on sit was reasonably priced. Building could use a refresh for the rate.
Stayed 1 night in Apr 2024
Response from María Ansó.Quality manager on 2 May 2024
Dear Luis,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your recent stay in Pamplona. Thank you so much for taking the time to write this review about our hotel as your feedback gives us an input to keep improving.I am looking forward to welcoming you soon againBest regards.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Convenient
Stayed 1 night in Apr 2024
Response from María Ansó.Quality manager on 22 Apr 2024
Dear Anna,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration.I am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Jean Carlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the staff very nice and helpful. The rooms impeccable!!! Great WiFi. The breakfast in the hotel was great, I would pay the extra for it.
Stayed 1 night in Apr 2024
Response from María Ansó.Quality manager on 10 Apr 2024
Dear Jean Carlo,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean hotel.
Stayed 1 night in Mar 2024
Response from María Ansó.Quality manager on 3 Apr 2024
Dear Elvia,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el equipo ha sido especialmente amable y las instalaciones del hotel están muy bien.
Stayed 1 night in Mar 2024
Response from María Ansó. Resp. de Calidad. on 2 Apr 2024
Estimado Santiago:Muchas gracias por contar con nuestro hotel NH Iruña Park para su estancia en Pamplona.Le agradezco haya dedicado unos minutos de su tiempo a valorarlo y plasmar sus comentarios.Espero vuelva a visitarnos en futuras ocasiones.Le esperamos.Un saludo.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walking distance from the University of Navarra. A number of very good dining options & some grocery shops near the hotel. It's even next to a movie house.
Stayed 3 nights in Feb 2024
Response from María Ansó.Quality manager on 14 Feb 2024
Dear Guest,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Dr. Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the University of Navarra & a close distance away from the train station & airport.
Stayed 2 nights in Dec 2023
Response from María Ansó.Quality manager on 14 Feb 2024
Dear Benjamin,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration.I am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Fernando J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía en Pamplona
Cumplió mis expectativas
Stayed 4 nights in Nov 2023
Response from María Ansó. Resp. de Calidad. on 12 Dec 2023
Estimado Fernando: Muchas gracias por contar con nuestro hotel NH Iruña Park para su estancia en Pamplona. Le agradecemos muchísimo la valoración.Le esperamos en futuras ocasiones. Estaremos encantados de atenderle. Un saludo.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Good modern city hotel
Stayed 1 night in Nov 2023
Response from María Ansó. Quality Manager on 15 Nov 2023
Dear Robert,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and comfortable. It's located outside Pamplona's downtown in a easy accessible location. Breakfast was varied and tasty. Staff was helpful and friendly. Underground parking is available at affordable cost. In summary, a recommendable hotel to stay.
Stayed 1 night in Oct 2023
Response from María Ansó. Quality Manager. on 7 Nov 2023
Dear client:Thank you very much for the trust that you have placed in our hotel and for taking time to write this comments.I am glad that you have enjoyed our hotel.We are looking forward to welcoming you back at NH Iruña Park.Yours sincerely.María Ansó.Quality Manager.

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Great
Always great at NH. Usually stay here every year. Never disappointed
Stayed 2 nights in Oct 2023
Response from María Ansó. Quality Manager on 18 Oct 2023
Dear Alfonso: Thank you very much for your evaluation and for your comments and trust in our hotel. We are delighted to see you on each of your visits and we hope to see you next year. We are waiting for you at your home in Pamplona.

10/10 Excellent

Arturo

Stayed 3 nights in Oct 2023

10/10 Excellent

Holly

Stayed 5 nights in Aug 2023

10/10 Excellent

Holly

Stayed 14 nights in Sep 2023

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, staff & service
the property was ok, but the location not as great
Stayed 5 nights in Sep 2023
Response from María Ansó.Quality manager on 12 Sept 2023
Dear Ingrid,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration.I am looking forward to welcoming you soon again.Best regards

6/10 Okay

Mauricio

Stayed 3 nights in Aug 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relocating my son to school in Spain, staff has been excellent, anything I ask for out of the ordinary was met with immediate service and a smile. Rooms are clean and very quiet! Parking at the hotel is a bonus and many restaurants close by and walking distance to everything, park, pharmacy , movie theater and many markets . Great breakfast buffet as well. I will definitely stay here again.
Stayed 3 nights in Aug 2023
Response from María Ansó. Quality Manager on 5 Sept 2023
Dear Holly,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

4/10 Poor

Anthony

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Rooms need updating.
What a disappointment, just expected more from nh Hotel, they are normally very good. 1st room we were given was awful, we opened the door and the smell of smoking was overwhelming room 307. Second room OK but need a good overhaul. Furniture chipped, chair had holes and plastic peeling off, skirting boards with fluff and dust buildup. Housekeeping needs checking.
Stayed 1 night in Aug 2023
Response from María Ansó. Quality Manager on 7 Aug 2023
Dear Anthony,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for taking the time to write this review about our hotel as your feedback gives us an input to keep improving.Im so sorry for your comments about the cleanliness. We will work so that it doent happen again.We are looking forward to welcoming you back at NH Iruña Park.Yours sincerely.

10/10 Excellent

rogelio

Travelled with family
Liked: Property conditions & facilities
Everything
Stayed 3 nights in Jul 2023
Response from María Ansó. Quality manager on 18 Jul 2023
Dear Guest,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration.I am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
Two nights stop in Pamplona on our way to Santander to catch ferry. Hotel was in a good location for us, and was to a good standard.
Stayed 1 night in Jun 2023
Response from María Ansó. Quality Manager on 19 Jun 2023
Dear Neil,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration. We are glad you enjoyed your stay with usI am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Neil

Stayed 1 night in Jun 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Es un hotel conveniente ubicado muy cerca de la universidad de Navarra.
Stayed 2 nights in Apr 2023
Response from María Ansó. Resp. de Calidad. on 11 May 2023
Estimado Alejandro:Muchas gracias por contar con nuestro hotel NH Iruña Park para su estancia en Pamplona.Le agradezco haya dedicado unos minutos de su tiempo a valorarlo y plasmar sus comentarios.Espero vuelva a visitarnos en futuras ocasiones.Le esperamos.Un saludo.

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our default choice whenever we visit UNAV.
Stayed 3 nights in Mar 2023
Response from María Ansó. Quality Manager on 11 May 2023
Dear Benjamin,First of all we would like to thank you for choosing our Hotel NH Iruña Park during your stay in Pamplona. Thank you so much for your valoration.I am looking forward to welcoming you soon again.Best regards

10/10 Excellent

Ray

Stayed 1 night in Sep 2022

10/10 Excellent

Rigoberto, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 1 night in Sep 2022

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Ana, Davie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was spacious and nice.
Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 3 days walking the Camino de Santiago, and arriving in Pamplona in 40c heat. The NH was like walking into heaven. The facility and the staff were excellent.
Stayed 1 night in Jul 2022

8/10 Good

John-Paul

Travelled with family, Travelled with partner
Liked: Cleanliness
Not centrally located. Long walk to most sites like casco viejo. Stay was ok but would likely choose a more centrally located hotel next time.
Stayed 1 night in Jul 2022

8/10 Good

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part I liked that although the property was big and it was the biggest party ever for San Fermin, it was a quiet hotel. Glad that I chose this hotel away from the old center where I am sure no-one slept during the San Fermin Festival. Breakfast was ok with a lot of offerings, but a buffet where you could not order fresh eggs. I am also convinced that in Spain Oatmeal does not exist.
Stayed 3 nights in Jul 2022

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent sized room. Must have enjoyed it because we slept 17 hours straight!!!!!
Stayed 2 nights in Jun 2022

8/10 Good

JAIME, Bogota

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit outdated but good for a short business trip. Good and complete breakfast. Fast check in - check out. Good internet service. 20-25 minute walk to Plaza del Castillo. Pamplona is a beautiful, small city to visit.
Stayed 2 nights in Apr 2022

10/10 Excellent

Juan

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and super clean
Practical, clean, comfortable and well located. It was what we needed.
Stayed 2 nights in Jan 2022

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice hotel got a family room for 3 very good
Stayed 2 nights in Jan 2022
Response from Mila on 13 Jan 2022
Hello Christian, We appreciate the time and effort taken to share this opinion about your family holiday in our hotel.. Thank you for your description and we hope to welcome back again soon. Regards, Mila

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from mila on 13 Jan 2022
Estimado Jesús, Muchas gracias por valorarnos positivamente. Será un placer recibirle en un futuro. Atentamente, Mila

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2021

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant is awful choice and quality
Stayed 1 night in Sep 2021

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay. The beds are super comfortable. The room was nice and quiet. The receptionists were very friendly and made great recommendations of restaurants. We stayed with our little dog and they prepared the room with with a bed for her! Lovely, thank you
Stayed 1 night in Sep 2021

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención.
El personal de recepción es absolutamente increíble, servicial, amable, cordial. Especialmente Mila y sus compañeras. Muy agradecidos por tantas atenciones.
Stayed 1 night in Sep 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel claims to be pet friendly Upon arrival I enquired about dining and advised No pets allowed in public spaces within hotel And then advised we could not leave the dog in the room alone !!!!!!!! I would not consider leaving the dog alone in the room which leaves the only possibility being for my wife and myself can not dine or take breakfast together during our holiday In my view this is not a pet friendly and consider we had to pay a surcharge for the dog
Stayed 1 night in Sep 2021
Response from NH IRUÑA PARK on 12 Sept 2021
Dear david, Thank you for providing your personal impressions of the NH Iruña park , we regret that you did not completely eonjoy your stay on this occasion. We apologise for any inconvenience caused. We thank you for choosing NH IRUÑA PARK. Regards, Mila

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada que no me gustara
Stayed 5 nights in Aug 2021
Response from NH IRUÑA PARK on 12 Sept 2021
Esatimado Guillermo, Nos alegra saber que le han gustado nuestras buenas atenciones. Hasta pronto, Mila

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd stay in 2 years. We will definitely come back on our next Pamplona visit as it is strategically located in the city & to all our required activities.
Stayed 8 nights in Aug 2021
Response from NH IRUÑA PARK on 12 Sept 2021
Dear Benjamin, We are please you chose our NH IRUÑA PARK for your stay in Pamplona. Regards, Mila

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from NH IRUÑA PARK on 12 Sept 2021
Estimada Mary, Muchísimas gracias por su estupenda valoración! Hasta pronto, Mila

8/10 Good

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthwhile Stay
Comfortable room, easy parking, good internet, 25 minute walk to center.
Stayed 2 nights in Jul 2021
Response from NH IRUÑA PARK on 12 Sept 2021
Dear Francois, Thank you for taking the time to write this review. We are so pleased we met your expectations during your stay with us. Best regards, Mila

10/10 Excellent

Juan, Panama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in general in the hotel and faboulous staff at the reception, specially Mrs Mila
Stayed 7 nights in Aug 2020