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"The breakfast was adequate in choice but sometimes the food was cold. Also, there was no half and half or light cream for coffee and the milk was warm not cold. "

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"The hill from the parking lot to the lobby was extremely steep and very hard for older people to climb. A shuttle should be available."

"I’ve stayed at this hotel multiple times (5–6 visits) and always had a great experience, which is why this situation is so disappointing. I was charged for a restaurant bill at 7:09 AM on the day of my arrival, even though my flight landed at 1:55 PM — clearly impossible. I contacted both accounting and management and provided full proof, but no one has responded for 10 days. It appears a simple mistake was made, but instead of resolving it, they are ignoring the issue. Very disappointing customer service from a place I used to trust."