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Reviews of Holiday Inn Glasgow Airport, an IHG Hotel

3 out of 5
Holiday Inn Glasgow Airport, an IHG Hotel
Glasgow Airport, Abbotsinch, Paisley, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 522 out of 1195 reviews" "
Rating 8 - Good. 325 out of 1195 reviews" "
Rating 6 - Okay. 172 out of 1195 reviews" "
Rating 4 - Poor. 92 out of 1195 reviews" "
Rating 2 - Terrible. 84 out of 1195 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick efficient check-in.Staff friendly. Room comfortable, good dining options. Good hotel for catching a flight the next day. Easy walking distance to and from the airport.
Stayed 1 night in May 2024
Response from HSE on 26 May 2024
Hi Rosemary,Thank you for your review. I am glad to read that you enjoyed your stay with us, We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for the airport and friendly staff!!
Stayed 1 night in May 2024
Response from HSE on 26 May 2024
Hi LisaThank you for your review. I am glad to read that you enjoyed your stay with us, We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Wendy

Travelled with group
The location was excellent. Could walk to the airport
Stayed 1 night in May 2024
Response from HSE on 26 May 2024
Hi Wendy Thank you for your review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Joeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect located at the airport. An easy walk to check in. Would definitely stay again. Breakfast fast good too.
Stayed 1 night in May 2024
Response from HSE on 25 May 2024
Hi Joeline Thank you for your review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, clean rooms and comfortable bed
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi MariaThank you for your review. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. Kind Regards, Your Hospitality Service Expert

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is ideal for airport stopovers. Hotels are always of a high standard.
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi GordonThank you for your review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for the airport. Comfortable bed. Nice shower with body wash, shampoo, conditioner and body lotion. Nice supply of tea, coffee and biscuits.
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi KarenWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Paul, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
You can't beat the location to the airport... I have stayed thete several times, restaurant and bar are good... Rooms are good...
Stayed 1 night in May 2024
Response from HSE on 21 May 2024
Hey Paul, thank you very much for taking the time to leave such kind feedback on your recent stay with us. It is great to hear that you had another pleasant stay with us again and we hope to see you again soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for early morning flight!
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi EuniceWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Alastair, Wester Quarff

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a airport view. To be told none were available! Pointed this out and magically a room was found. But very hot and the air con didn't work. Had a car and still had to pay and Extra £5.50 to get out of the airport on top of the car parking charge. Wouldn't recommend.
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi AlistairWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 Excellent

Loni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to the airport and smooth check in. I liked that the room had a bathtub and refrigerator, and a large TV. There was a good selection of hot drinks (including a coffee pod machine) and biscuits and chocolate.
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi LoniWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. I am also glad that you found check in to be easy, we want every guest to feel relaxed in the hotel and we believe that this starts at reception as you enter the building and check in. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Right at airport
Stayed 1 night in May 2024
Response from HSE on 21 May 2024
Hey Stephen, thank you very much for taking the time to leave feedback on your recent stay with us. We are delighted to hear that you found our ideal location to be convenient during your travels. We do hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Next to airport and walkable. Bus to city centre from airport is awesome.
Stayed 1 night in May 2024
Response from HSE on 25 May 2024
Hi AshokThank you for your review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Kristina

Travelled with group
Convenient to airport
Stayed 1 night in May 2024
Response from HSE on 21 May 2024
Hey Kristina, thank you very much for taking the time to review your recent stay with us. It is amazing to hear that you found our unrivalled location so close to the airport terminal building to be ideal during your travels. We do hope to welcome you back in hopes of turning your 4 into a 5 next time! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to the airport
Stayed 1 night in May 2024
Response from HSE on 19 May 2024
Hey Malgorzata, thank you very much for the 5! It is great to hear that you found our location to be ideal for you during your travels and we hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Susan

Travelled with partner
Fan broken in bathroom which made room smell mouldy and lighting in room was terrible
Stayed 1 night in May 2024
Response from HSE on 22 May 2024
Hi SusanWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

2/10 Terrible

Gerry

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room did not look like Expedia photos. The furniture and carpets were worn and dirty.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi GerryWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walk to the terminal building at Glasgow airport I did have a problem finding correct lane to enter parking at the hotel
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi MarionMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities
Room was very basic and likely needs a deep clean. No fridge and no cupboards/drawers to store clothing. Amazingly convenient location in relation to getting my flights to Glasgow, but not exactly to the standard I would expect.
Stayed 2 nights in May 2024
Response from HSE on 17 May 2024
Hi GavinMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

David

Excellent location short walk to terminal. Unfortunately our room was 25C temperature when we got there and I couldn’t get the thermostat to work. I phoned front desk and they said they would send someone up but nobody came. Sleepless night.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi DavidWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an early flight from Glasgow in the morning and it is so easy to walk to the airport. The bed was very comfortable and the room was very clean. Getting a bus to and from Glasgow is so close and arrives every 10 minutes.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi Mary Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Proximity to airport
Stayed 1 night in May 2024
Response from HSE on 16 May 2024
Hey Michelle, thank you very much for taking the time to review your recent stay with us. It is great to hear that you found our ideal location to be convenient to you during your travels. We do hope to welcome you back on your next trip though Glasgow Airport! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, couldn't be more convenient for Glasgow airport
Stayed 1 night in May 2024
Response from HSE on 13 May 2024
Hi StevenThank you for review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Gordon, Seagrave

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient right at the airport. Take note they have two Holiday Inns there one is a Holiday Inn Express and this one is just Holiday Inn. Make sure you walk to the right one or you'll be dragging your luggage for an extra 10 min walk between the two.
Stayed 1 night in May 2024
Response from HSE on 13 May 2024
Hi Gordon Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
I like that it was walking distance to the airport. It’s an old hotel that has been renovated and it shows. Breakfast cost extra.
Stayed 1 night in Apr 2024
Response from HSE on 12 May 2024
Hi AmandaMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Excellent staff.
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi SeanThank you for your review. I am glad to read that you enjoyed your stay with us. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to terminal
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi CarolThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Janice

The location was perfect. The room was decent enough though it could use some sound proofing. I could hear people in the hall the toilet above flush. And other noises.
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi Janice We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service
Very comfy bed Good choice at breakfast Friendly staff
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi Duncan Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

Christine

Convenient to airport
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi ChristineWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Margaret

Walking distance to the airport.
Stayed 1 night in Apr 2024
Response from HSE on 8 May 2024
Hi MargaretMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

4/10 Poor

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from HSE on 8 May 2024
Hi AnneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible from start to finish . Allocated on top floor, appeared to be mainly storage rooms,stained carpets wall scuffed. But as it was 2am I went to bed. The room was clean ,but very dated. Next morning I couldn’t get the shower to work ,and also the tv. I asked a room attendant to help me with this,she agreed the batteries weren’t working in remote,she went to next room to get another but there wasn’t one!!! Breakfast was a massive let down,poor selection ,needed replenishing ,the ambience of the restaraunt was non existent .very poor for a stay that had cost me (solo traveller) £/112 I did complain at check out,the receptionist explained the hotel was being refurbished .no good for me ,won’t stay again she made no attempt to refer my complaint to management .
Stayed 1 night in Apr 2024
Response from HSE on 8 May 2024
Hi SusanThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Philippa

Stayed 1 night in May 2024
Response from HSE on 24 May 2024
Hey Philippa, thank you very much for taking the time to rate your recent stay with us. It is great to hear that you enjoyed your stay and we hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from HSE on 5 May 2024
Hi RobertMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient. Easy walk to the terminal
Stayed 1 night in Apr 2024
Response from HSE on 5 May 2024
Hi VivienMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

McHugh, Strachur, Cairndow

Liked: Staff & service
Location is great.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi McHughThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Steve

Stayed 1 night in Apr 2024
Response from HSE on 21 May 2024
Hey Steve, thank you very much for taking the time to rate your recent stay with us. We do hope to welcome you back n hopes of turning your 4 into a 5 next time! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely close to the airport. Very safe passage at 4:30 A.M.. reasonable price.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi Jerry Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, had to have a cold shower before an early morning flight. Called reception and they said they had to run a tap to heat up the water! The very least i expect of a hotel is hot water, the room was filthy, black gunk around the taps, the bathroom smelled bad and they have a moth infestation. Dated, tired and completely awful.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi HelenThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is right on the airport property so serves the purpose of getting to the airport for early flights. Service and food were good but the hallways and rooms could use a refresh. Threadbare carpet and tubs that need reglazing. It was also difficult to find the drive in entrance after having to pay the $5.50 fee for driving through the airport we returned our car and walked to the hotel. Better entrance signage would have been appreciated.
Stayed 1 night in Apr 2024
Response from HSE on 29 Apr 2024
Hi Mary We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Eileen

Stayed 1 night in Apr 2024
Response from HSE on 18 May 2024
Hi EileenMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, *very* convenient for the airport. Good on-site dining and bar. Rooms and corridors are in OK condition, but aging a bit. Everything worked.
Stayed 1 night in Apr 2024
Response from HSE on 27 Apr 2024
Hey Douglas, thank you very much for taking the time to leave your honest feedback from your recent stay with us. It is amazing to hear that you found our location to be ideal for you during your travels. Please note that I have passed your feedback regarding the aging of the hotel over to our management team to consider further. We do hope to welcome you back on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
No cash taken. Card payment only even for a coffee.
Stayed 1 night in Apr 2024
Response from HSE on 26 Apr 2024
Hi StewartMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. With regards to no cash being taken this is advertised on our website and Expedias and well as signs over the hotel. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

4/10 Poor

Lynne, Mississauga

Stayed 1 night in Apr 2024
Response from HSE on 26 Apr 2024
Hi LynneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Ramdas

Stayed 1 night in Apr 2024
Response from HSE on 13 May 2024
Hi RamdasThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi AdrianMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Gale

Liked: Cleanliness, property conditions & facilities
Best part is it's right at the airport terminal. Checkin ok, room ok dining service slow, bed too soft, room ok.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi GaleThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

M.

Travelled with family
The hotel was clean, quiet and readily accessible for an early checkin at the airport.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi M.Thank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

anne, kirkwall, orkney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for access to airport and early start. Staff at reception and restaurant helpful and friendly. The hotel itself is looking tired and a bit scruffy.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi AnneThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert