Cabin, 1 Queen Bed, Non Smoking, Jetted Tub | Premium bedding, individually decorated, individually furnished
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Reviews of Packwood Lodge

2 out of 5
Packwood Lodge
13807 U.S. Highway 12, Packwood, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 789 reviews" "
Rating 8 - Good. 267 out of 789 reviews" "
Rating 6 - Okay. 65 out of 789 reviews" "
Rating 4 - Poor. 22 out of 789 reviews" "
Rating 2 - Terrible. 11 out of 789 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, friendly staff and great location
Stayed 2 nights in May 2024

10/10 Excellent

Yiming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff provided an excellent service.
Stayed 2 nights in May 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Cool atmosphere nice ataff very accommodating
Stayed 1 night in May 2024
Response from Lisa K on 14 May 2024
Thank you for choosing the Packwood Lodge. I'm so glad you enjoyed your stay.

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful nostalgic property. Room was spacious and clean. Shower had grest pressure, bathrooms are smaller , but fullfills the needs. We stayed in the lodge but the cabins looked well keep . We would love to come again and stay longer. Staff were all very nice and helped us navigate the current Mt rainer road closures and open entrances.
Stayed 1 night in May 2024
Response from Lisa K on 13 May 2024
Looking forward to seeing you back in the future. Thank you for choosing the Packwood Lodge.

6/10 Okay

BETHANY, Rochester

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Cheryl - Front desk on 7 May 2024
We're so sorry you felt the need to rate us below 4 stars, if there was anything you found that may need our attention please feel free to reach out to us.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in one of the cute little cabins, very comfortable, had a kitchen. Hotel is not in town, need to drive into town.
Stayed 3 nights in Apr 2024
Response from Cheryl - Front Desk on 7 May 2024
We are glad you enjoyed our stay & do hope you choose us for any future accommodations, Frank Hotels has a vast selection of Hotels all through out Washington & even more located in Oregon for guests to choose from!

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had all we needed. Super cute relaxing place to stay and dog friendly. Definitely recommend and will be back for sure.
Stayed 1 night in Apr 2024
Response from Cheryl - Front Desk on 7 May 2024
We're so glad you enjoyed your stay & do hope to see you again!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. The check in clerk was friendly. For me, the mattress was too soft, the heater blower was loud, and the bathroom fan switch was difficult to turn off
Stayed 2 nights in Apr 2024
Response from Cheryl - Front Desk on 7 May 2024
We're so sorry that your stay wasn't to your standards and do hope that that problems that arose during your stay do not effect your opinion of the hotel, we have the utmost desire to make sure our guests remain comfortable & wanting to come back. Thank you for bringing these problems to our attention, we will be sure to address them.

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely enjoyed our 2 night stay. The jacuzzi suite is just what i needed. Comfortable, cozy and quiet. Will definitely go back, if even for 1 night.
Stayed 2 nights in Mar 2024
Response from Cheryl - Front Desk on 7 May 2024
We love hearing from potential repeat guests! So thank you for the positive review.

10/10 Excellent

Kristine A.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in process. The staff was so nice and informative.
Stayed 1 night in Apr 2024
Response from Cheryl - Front desk on 7 May 2024
We're so glad to hear that you enjoyed your stay and we do hope to see you again!

6/10 Okay

CHRISTOPHER, Bellevue

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Evgeny, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great new cabins
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Stayed 1 night in Feb 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place all things considered. It's not within walking distance of downtown Packwood, though, so I would stay somewhere in Packwood proper next time. Nothing wrong with Packwood Lodge at all.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
excellent front desk , clean, safe
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Amenities
Nice clean
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable recently renovated cabins near White Pass
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cabin we stayed in was very cozy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cabin was perfect for our family of 4. It was clean and had great amenities for cooking up a full dinner.The restaurant nearby recently opened and is delicious!
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

George B

Liked: Cleanliness, room comfort
Like 'Babe': "That'll do, lodge. That'll do."
Two night stay for a couple in the area for some winter skiing. Approx. twenty minutes from White Pass, which is about as good as you can get on that side of the mountain without staying at the ski area itself. We'd stay here again. The lodge has basic motel-style rooms, as well as cabins. We got a basic room. Nothing fancy, more or less what you'd expect: bed, TV, fridge/coffeemaker/microwave, good wi-fi, shower/tub. Comfortable, very clean, staff were friendly (though we didn't interact with them very much nor utilize the maid service). The business area of Packwood is 5-10 min away and features a grocery store, gas station/garage, great coffee shop, and several restaurants/bars to keep you fed/happy.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great, easy check in. Perfect location for white pass ski area.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great mountain lodge to stay in if you're visiting Packwood or White Pass. Sure it's a little rough around the edges, but that's part of the charm. We loved our stay here and will stay agian in the future when we're in the area.
Stayed 2 nights in Feb 2024

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Somewhat run down in need of repair.
Stayed 2 nights in Feb 2024

8/10 Good

Jeff

Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

2/10 Terrible

Jill

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I paid for the jacuzzi room so we could utilize taking a hot bath, we get there and there is no hot water or any water at all. The bathroom sink is barely trickling and freezes completely over night. We thought we were going to hit whitepass for some snowboarding early the next morning but our car was froze solid and with there being no warm water we couldn’t get the car defrosted! My son in law tried talking to the manager but he blew him off. The office is closed and calls are being directed to a call center so I can’t get any help. Kind of a nightmare
Stayed 1 night in Jan 2024

6/10 Okay

Glennellen

Travelled with partner
Liked: Cleanliness, staff & service
I would have rated this excellent in all ways except that the TV didn't work and the young woman in charge did not know how to make it work, gave us incorrect information (two different sets of incorrect info) and had no one to contact to fix the problem. Finally for the 3rd night the gentleman who knew what to do got it turned on, but the only reason we really wanted it was for two shows the second night, so it was too late. TV was not the important reason we were there, but we did want to see certain shows. Front desk/Office personnel should know how to properly activate their TVs.
Stayed 3 nights in Jan 2024

6/10 Okay

William

Travelled with family
Disliked: Staff & service, amenities
It was ok. Outdated and TV was bad
Stayed 1 night in Jan 2024

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy little cabin in a quiet place and close to the White pass ski area. It was great for a quick recharge with the family. The housekeeping let us down though. Not a single visit for the 3 nights we spent there to change towels or refill soap, things like that.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kimberly, Tacoma

Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, had a wonderful stay. Staff was very friendly and helpful. Loved the town of Packwood, the cabin was pretty close to food and coffee places. Located relatively close to mt Rainier as well! The jetted tub was super cute. Would definitely stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Charming mountain setting. Friendly, responsive staff. Room renovation nicely done. Immaculate. A bit of road noise intrudes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, friendly staff, clean and spacious room.
Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful, staff was very helpful when we needed anything. It was very private, clean, noise proof, and friendly staff. I appreciated being treated with respect, privacy and the atmosphere was gorgeous, thank you.
Stayed 1 night in Nov 2023

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded. Great getaway with modern appointments. We enjoyed our stay and plan on retuning. Spotty cell service and very weak wifi if you plan on working while you visit, FYI.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Great place for a great price. Very nice and accommodating folks in the office. Rooms were clean and perfect for what I needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hilary

Liked: Cleanliness, amenities
Beautiful cabin! So glad we stayed here!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Nick

Disliked: Property conditions & facilities
did not know they were reroofing, every day 7:30 am pound pound, if I new before, i would changed dates
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely Inn. We had a very comfortable stay at a very reasonable cost. We would highly recommend Packwood Lodge to anyone coming to the Mt Rainier area. We had a turret room in one of the towers with a King Bed and plenty of space. The little town doesn't have a lot of eating options, and we were there off-season. Be sure to check with Mt Rainier Park open and closed dates before you go. The Paradise Inn and Visior Centers were both closed.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay in the cabins, a new roof was being installed on the hotel. It was nice they put us in a cabin.
Stayed 1 night in Oct 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property and staff were great
Stayed 2 nights in Oct 2023

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything…!!!
Stayed 2 nights in Oct 2023

8/10 Good

Aleksandr

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Lauraine

Travelled with group
Liked: Cleanliness, room comfort
Mt. Rainier
Convenient to Mt. Rainier area, comfortable, affordable, nothing special.
Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in one of their cabins. They are relatively new with everything you could need. The location is very near Mount Rainer. Nice place in the mountains.
Stayed 1 night in Oct 2023

10/10 Excellent

Xi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice spot
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023