Third Floor Deluxe Suite | Jetted bathtub

Reviews of Lovers Point Inn

2 out of 5
Lovers Point Inn
625 Ocean View Blvd, Pacific Grove, CA

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1010 reviews" "
Rating 8 - Good. 293 out of 1010 reviews" "
Rating 6 - Okay. 208 out of 1010 reviews" "
Rating 4 - Poor. 113 out of 1010 reviews" "
Rating 2 - Terrible. 87 out of 1010 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice! Short distance to the park! Definitely would book again.
Stayed 1 night in May 2024

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room i had was awful. The tv didn't work like it was using old rabbit ears from the 80's. The shower didn't work. It took everything I had to get the water to turn on and when i finally did the shower head didn't work. Also the shower curtain was all torn up at the bottom. Just made me wonder if the room was as clean as it looked.
Stayed 1 night in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay wish I would have stayed longer
Stayed 1 night in May 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Property was right by the water. Enjoyed the morning walks, cool breeze to my room, room was clean. Parking was free, even has a charger for EV. Only problem was the TV didn’t have a clear picture, to snowy. I didn’t contact desk about it because I didn’t plan on watching TV anyway.
Stayed 2 nights in May 2024

10/10 Excellent

Ligia

Liked: Staff & service
The tile floor was broken and was taped together. This was very unsafe as the tape was not secure
Stayed 1 night in May 2024

2/10 Terrible

April

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not ever stay here! Our stay has been disappointing and not to expectation since we arrived. The room is tiny, the bed is within 5 feet from the front door. The pictures of the room on Expedia is not at all as actual fact. The spa tub does not exist. The space is much smaller and the view is of the parking lot and back of another motel, not the ocean as pictured. The television has very few channels, and every one is full of static!! The vending machine on site is empty so you can’t even access water or snacks. The walls are so light you can hear everything outside. I’m pregnant and it’s my husbands birthday and we’re here with our children and this has all been very disappointing. We went to communicate our feedback to the front desk manager and they stated we know, we hear it everyday. Not willing to do anything to help, I asked for a refund so we could go elsewhere and they said it’s no longer possible to cancel within 72 hours with Expedia. We feel stuck in a bad decision. Please don’t make our same choice. Go somewhere else to stay!
Stayed 1 night in May 2024

10/10 Excellent

Angie

Stayed 1 night in May 2024

6/10 Okay

Hannah

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was probably the best the best room and view in the place. Unfortunately there were some electrical problems and the tv doesnt work. Check in was easy and location was prime.
Stayed 2 nights in May 2024

8/10 Good

Tricia, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice
Stayed 1 night in May 2024

4/10 Poor

Shanhong

Travelled with partner
Disliked: Amenities
It’s located in an excellent area ~ Lover Point, but the property itself is kind of too old. The bathroom smells not good and the shower water is too tight to be turned on.
Stayed 1 night in May 2024

6/10 Okay

Haylie

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The main point of getting this hotel was location location location. That’s what I paid the price for. I thought it would have been a much nicer room, since I’ve paid less for more. The room was very compact. Double Queen room supposedly best for families but still very small with 2 chairs at a small table inside. Tv was no good. I know the point of Monterey is to be out and to enjoy what the rest of the city has to offer, not to enjoy your hotel room. But still, it’s nice to enjoy the night when you come in off the town and again in the morning when you’re getting ready. Staff was notably nice at check in and again at checkout. The room was quiet, on the third floor and away from the elevator, just got lucky on that. Or maybe it’s included in the higher price we paid. Hot water had good pressure. Towels and linens were clean. We had no trouble with a parking space somewhere on the property even with coming and going a couple times. But the room was terribly hot and stuffy. It did have a ceiling fan and a floor tower fan, still, terribly hot all night. That was an unpleasant surprise. I will not choose to stay at Lovers Point again. I was disappointed coming here with my family for mother’s day weekend. It was a selfish spur of the moment, something I thought would have just been so nice. I was totally disappointed.
Stayed 1 night in May 2024

8/10 Good

Tricia, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Tricia, Merced

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Rooms are clean. Could use some updates. We did not have a microwave, and the cable tv was snowy. It does have an elevator which is very convenient if have mobility issues.
Stayed 1 night in May 2024

4/10 Poor

BENJAMIN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ningning

Travelled with family
Liked: Cleanliness, staff & service, amenities
good location, clean room. worth the price.
Stayed 2 nights in May 2024

10/10 Excellent

Micheal

Stayed 2 nights in Apr 2024

4/10 Poor

Nazario

Stayed 2 nights in Apr 2024

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is definitely not as nice in person. Parking is not great. Price is high for a basic motel.
Stayed 1 night in Apr 2024

2/10 Terrible

Juan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Great location, across the street from Lover's Point Beach. Very walkable to local attractions and restaurant options. Our family is from here so various members have stayed at this motel throughout the years. It says "Under new management" so hopefully my following comments will be taken to heart & they will send their staff to management courses focused on professionalism, problem solving, & how to speak to customers. When we arrived at 3pm for check-in, we saw a sign that said "Check-in is 4pm early check-in is at earliest 3pm". Nobody was in the office. We waited, called out & called on the phone...nothing, nobody. We walked around the block, came back, finally a yound disheveled man came in and said "A maid called out, we are behind, I don't know when your room will be ready!" Okay...no time estimate, nothing helpful or apologetic...so we walked some more! Luckily Pacific Grove is beautiful. We return after 4pm and this guy is driving away. A new young tattooed kid is at the front desk. We inquire about our room. The response was so rude and snarky, we were literally taken a back! Straight quotes "I already told you I don't know when your room will be ready & you keep asking me the same questions!" And "Look Buddy why don't you just give me your number and I'll call you when it's ready" We walked to go get dinner & returned with friends. They were shocked at the rudeness when we walked back into the office. Will never return here! There are other options!
Stayed 2 nights in Apr 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Highly recommend and will stay in the future
Stayed 1 night in Apr 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Gorgeous view
Stayed 1 night in Apr 2024

10/10 Excellent

Dmitry

Stayed 2 nights in Feb 2024

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Debanjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy/quick check-in/out. front desk folks were super. location was fantastic for our purpose. so, walk-able.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Nothing fancy but a fabulous location, a clean room and a good bed. A great value!
Stayed 2 nights in Apr 2024

4/10 Poor

Philip J

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Despite great effort to modernize property, electronics do not work well here. Bathroom too small. Lots of noise from adjoining rooms. Desk check -in was very fast , incomplete. Underground parking is really bad. Rooms need microwave ovens. Not sure front desk knew or cared about customers. Seemed like no interest or appreciation of customer. Check out was drop key in basket, no receipt or even offer of receipt. Monterey seems a huge fail in customer service, not returning soon, if at all. Expedia interaction was really poor abd i will AVOID, using Expedia and their associates as much as possible. This not just a series of point and click transactions...really atrocious for people with disabilities.
Stayed 2 nights in Apr 2024

6/10 Okay

Rafael

Travelled with family
Disliked: Staff & service, amenities
The location was absolutely wonderful at Lovers point park and beach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
I kept asking God, "Could this get any better?!" and then it would! Beautiful location that feels safe, lovely views (I had the 3rd floor balcony room)...I enjoyed the cucumber-melon hand soap and the complementary make-up wipes. My room had a table & chairs in the bedroom and another set on the balcony. It's a 1-minute walk from one of the most beautiful sunset views in the country (watch for the sea otters!). Several restaurants and bakeries are within a 10-minute walk from the Inn. The bed was comfortable. Only complaint was that the heater woke me up every time it cut on/off...and the trash truck came about 5 different times in the morning (beep! beep! beep!).
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
Outside renovations, it looks nothing like the picture online. Room was nice, and beautiful view!
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley, Vacaville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Room was clean. Great view of the ocean. Bed was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert, Lagna Niguel

Stayed 1 night in Mar 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Been here before. Great place for the price.
Stayed 1 night in Apr 2024

10/10 Excellent

lupe

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is beautiful. I have a lovely view of the ocean and the entire beachfront and paths are a block away. There's a beautiful park across the street and the ocean on the other side of it. An amazing grocery store 1 mile away with a beautiful walk. Lovely neighborhood. Nothing fake or fancy here just very sweet. We were so impressed we decided to stay another night. Also double queen bedroom was spacious with a lot of good places to put things away and very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Parsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good, what'd you expect for a small inn
Stayed 2 nights in Apr 2024

6/10 Okay

Roberto

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mellow place to stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Dhantha

Stayed 1 night in Mar 2024

4/10 Poor

Tom

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos and descriptions on their website do not reflect reality.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, sunnyvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, short distance walk to beach trail, we enjoy staying at Lovers Point.
Stayed 1 night in Mar 2024

8/10 Good

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom too small
Stayed 2 nights in Mar 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location and the view from our window! Property was quiet. The bed was very, very comfortable. The stale smell of the room was unpleasant and the bathroom was very, very small.
Stayed 3 nights in Mar 2024

10/10 Excellent

Douglass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer on the inside than the outside
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from front desk on 12 Mar 2024
thank you for your feed back.

6/10 Okay

Dagmar

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed on ground/1st floor level in room with queen bed. Pros: Front desk service was amazingly fast and friendly. Parking was ok. Heater was working and kept the room warm. Cons: Room - not renovated, old and felt as quickly patch up job. No room service is provided unless you specifically request it or full maid service only staying 3 days. Shower head was old and bathtub drain black/moldy. The room was right next to the housekeeping service room and front desk, so we could hear a lot of service noise. During the day, we were not really there but in the night, loud tv and ringing from front desk is heard when guest comes in. Registration parking points all the headlights to that room. The room had curtains but easy to see through/ no black-out curtains, no privacy. Tv was anthena grainy and no working remote. Ants and ant traps were under the sink. Not kid friendly and definitely not worth the price.
Stayed 3 nights in Feb 2024
Response from Lovers Point Inn Staff on 5 Mar 2024
We appreciate all feedback. Thank you for bringing this issue to our attention.

6/10 Okay

Sofia

Stayed 2 nights in Feb 2024