"Overall, the property was very nice, clean, and well-maintained. The grounds and common areas were beautiful, and we enjoyed our stay. However, the rooms are a bit outdated and could use some updating. The beds, in particular, seem to be worn from constant use and were extremely soft, making them less comfortable than expected.
One of the biggest frustrations during our stay was the restaurant availability. We would check the restaurant schedule in the morning, see that a restaurant was listed as open that day, and then arrive in the evening only to find it closed. The steakhouse was especially difficult to get into, as it was only open on limited days, and we were turned away twice within an hour of opening because the waitlist was already too long.
Room service is also very limited if you’re not staying as an Elite member. We debated back and forth before our trip about whether to book a regular room or upgrade to Elite. Looking back, I would definitely choose the Elite option. The additional amenities and access appeared to be well worth the extra cost and likely would have improved our overall experience."