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Hotel Emily

3.5 star property
Family-friendly hotel with free valet parking and 24-hour business centre

Choose dates to view prices

Photo gallery for Hotel Emily

Hot stone massages, body scrubs, massages
Suite | View from room
Interior
Suite | In-room dining
Meeting facility
Hotel Emily, in the city center, features a cozy lobby fireplace. Enjoy dry cleaning, spa treatments like body scrubs and hot stone massages. Restaurante Chips offers kids' meals, attentive staff, and free WiFi for all.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Free cots/infant beds
Plasma TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 10 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | In-room dining

Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 10 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Plasma TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Cable channels
  • 10 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Pachuca, Hotel Emily is in the city centre. International Soccer Hall of Fame and El Rehilete Museum are local attractions and those in the mood for shopping can visit Plaza Universidad Shopping Center and Galerias Pachuca Mall. Consider Salones Perla for a night out or Tuzoofari Zoo if you're travelling with kids.
Visit our Pachuca travel guideOpens in a new window
Map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

What's nearby

  • Independence Square - 1 min walk - 0.0 km
  • Monumental Clock of Pachuca - 2 min walk - 0.2 km
  • Hidalgo Stadium - 4 min drive - 4.2 km
  • Galerias Pachuca Mall - 6 min drive - 5.3 km
  • Plaza Q Mall - 7 min drive - 7.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 91 min drive

Restaurants

  • ‪Restaurante Mina La Blanca - ‬2 min walk
  • ‪Oso Boca Negra - ‬1 min walk
  • ‪Salon Regio - ‬3 min walk
  • ‪Churrería López - ‬4 min walk
  • ‪Restaurante Bar La Catrina - ‬3 min walk

About this property

Hotel Emily

Family-friendly hotel in the city centre
Take advantage of dry cleaning/laundry services, a fireplace in reception and a 24-hour business centre at Hotel Emily. Treat yourself to spa services, such as a massage or a body scrub. The on-site Mexican cuisine family restaurant, Restaurante Chips, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy the following perks during your stay:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • A lift, a porter/bellboy and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 69 rooms feature comforts such as premium bedding, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

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  • Free WiFi
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9.0 out of 10, Wonderful, 290 reviews
Hotel Ciros

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 180 for adults and MXN 110 for children
  • A restaurant

Restaurants on site

  • Restaurante Chips

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Spa

  • Body scrubs
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 100.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 180 for adults and from MXN 110 for children
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Frequently asked questions

Is Hotel Emily pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emily?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Emily?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Emily?

Checkout is at noon.

Does Hotel Emily provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2400 per vehicle applies.

Where is Hotel Emily located?

Located in the heart of Pachuca, this family-friendly hotel is steps away from Independence Square, Monumental Clock of Pachuca and Mineria Museum and Historical Archive. Hidalgo Theater and National Photography Museum are also within 10 minutes.

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Hotel Emily Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 606 reviews
Rating 8 - Good. 189 out of 606 reviews
Rating 6 - Okay. 37 out of 606 reviews
Rating 4 - Poor. 11 out of 606 reviews
Rating 2 - Terrible. 10 out of 606 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk amazing job amazing costumer services and very friendly staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer services Perla and Johana are amazing at front desk
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the heart of Pachuca. Beautiful city. Great hotel and the price was great for the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, with easy access. Parking is underground and tricky to enter, valet option available. Clean and quiet rooms. I’ll defiantly will consider it on my next trip.
Stayed 1 night in Sep 2025

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and the staff very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The service in the restaurant was particularly good. The bed was very comfortable and the room was very clean.
Stayed 4 nights in May 2025

10/10 Excellent

David Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could sound generic, but the place was really great. I really like that they have some kind of a private garden for the pets as part of the room
Stayed 1 night in Jun 2025

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025

8/10 Good

Maria del Carmen

Liked: Cleanliness, amenities, property conditions & facilities
You have almost everything that you need around this area.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

6/10 Okay

Benoit

Liked: Cleanliness, staff & service
Great morning buffet on the weekend
Stayed 2 nights in Jan 2025

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the beautiful details in the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It was good for what it was. One day and night prior to heading to grutas tolatonga
Stayed 1 night in May 2025

10/10 Excellent

Coro

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town, close to everything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Rita L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely be back
Stayed 2 nights in Oct 2024

2/10 Terrible

Armando

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I didn't like the fact that I was not informed of the teacher protest that was taking place weeks prior to my stay. My party had to drag luggage over 3 blocks and uneven ground..the area was a tent city.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice i liked
Stayed 1 night in Aug 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
When I need help calling a taxi ; they were prompt and delightful!
Stayed 2 nights in Mar 2024

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it!
Stayed 1 night in Mar 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Jan 2025

8/10 Good

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0k
Stayed 5 nights in Jan 2025

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