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La Joya Pachuca

3.5 star property
Families find entertainment at this Pachuca hotel where an arcade room provides gaming fun and the connected shopping center offers retail therapy

Choose dates to view prices

La Joya Pachuca is the perfect family retreat in the city. Kids love the arcade room, parents enjoy on-site shopping, and the garden offers a peaceful spot to relax. The restaurant serves meals all day, and an area shuttle makes exploring convenient.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is ₹7,091
₹8,480 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: from approximately MXN 170 for adults and from MXN 170 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number OPE971126FD1

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is La Joya Pachuca pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at La Joya Pachuca?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at La Joya Pachuca on 31 May 2026 start from ₹7,091, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at La Joya Pachuca?

Self-parking and valet parking are free at this property.

What time is check-in at La Joya Pachuca?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at La Joya Pachuca?

Checkout is at noon.

Where is La Joya Pachuca located?

This family-friendly Pachuca hotel is located in the business district, within 1 mi (2 km) of Hidalgo Stadium, Hidalgo Theater and Center of Art and Philosophy. Galerias Pachuca Mall and Cuartel De Arte Museum are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 322 out of 408 reviews
Rating 8 - Good. 58 out of 408 reviews
Rating 6 - Okay. 19 out of 408 reviews
Rating 4 - Poor. 3 out of 408 reviews
Rating 2 - Terrible. 6 out of 408 reviews

Reviews

Verified

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, convenient location, resonable price. Close to restaurants, department stores, and public transportation.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

QIANG

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in the area. It is very convenient with lots of restaurants and shopping close by. The lounge offers entertainment and a selection of good drinks. The staff are great and very nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was so nice. Room was clean and comfortable.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant, department store and a very cozy bar all attached to the hotel. Hotel staff are friendly and helpful. The area around the hotel is safe and walkable. The price to stay at the hotel is very reasonable.
Stayed 3 nights in May 2025
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff attentive. Room clean. Breakfast not free. Loud music from 1200pm to 3:00am each night.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean everything inside and out nice and quiet and the employees are all very professional
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and friendly, the hotel look very clean. Smelled good and is well kept. I was so happy with my experiencia that when i came back to Pachuca I stayed here again. It has a store ma bar, and a restaurant.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and service oriented
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Have stayed here before and it is an average hotel but location that worked for our trip. Not all reception is bilingual but we did have a bellman that spoke good English to help translate. Bed was not comfortable and adjusting the air in the room was a challenge.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Food was ok, clean hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front was Starbucks <3
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jesus Ivan

Good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

QIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is the best hotel in Pachuca
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXcellent service and the room was excellent
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to anyone.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Joya is a really pleasant place to stay

Everything was at it should be, we liked it a lot.
Stayed 2 nights in Jan 2025