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Reviews of Residence Inn by Marriott Ottawa Airport

3 out of 5
Residence Inn by Marriott Ottawa Airport
1172 Walkley Rd, Ottawa, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 35 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jag

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very accommodating and helpful. Enjoyed our stay on business for two weeks. Cleaning service daily. Was incredibly nice to always come back to a refreshed room. Very lovely staff at hotel. Highly recommend this hotel due to great customer service. Will definitely be back for work trip and choose this property again. Parking is included and safe. Rooms are very spacious with a kitchen. Breakfast was great and complimentary each morning.
Stayed 13 nights in May 2024

10/10 Excellent

Wooin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good, but not only breakfast.
Stayed 1 night in May 2024

8/10 Good

Priyank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Teddy, Ancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
plenty of room in the suite
Stayed 1 night in May 2024

10/10 Excellent

Giovanni

Really amazing
Stayed 7 nights in May 2024

10/10 Excellent

Ianessa

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded our expectation! We'll definitely go back!
Stayed 1 night in May 2024

4/10 Poor

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room but the first one smelled like strong cigarette smoke. The 2nd room the TV didn't work. Third room was very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located, close to the airport, O train station (not yet open), close to some plazas where you can find food, not too far from the Carleton University and other parks. I like the studio room where there are small stove, refrigerator, even dish washer you can do your own cook, good for family staying.
Stayed 2 nights in May 2024

10/10 Excellent

LILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Asif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's fine.
Stayed 2 nights in May 2024

10/10 Excellent

André

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not far away from the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, and the conditions were absolutely impeccable.
Stayed 3 nights in Apr 2024
Response from Front Desk on 4 May 2024
Thank you. Would be very happy to see you again. Have a good day!!

8/10 Good

Balwantrai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was OK.and easily accessible.
Stayed 1 night in May 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, convenient location between airport and downtown.
Stayed 6 nights in Apr 2024

10/10 Excellent

Bill

Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 9 nights in Apr 2024

10/10 Excellent

Boluwatife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and comfy, great amenities, comp breakfast was delicious. All together great experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Rex, Dartmouth

Stayed 1 night in Apr 2024

8/10 Good

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,newly renovated, good breakfast,
Stayed 1 night in Apr 2024

4/10 Poor

scot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a king bed...didnt get one Paid for a view of city....didnt get one Toilet was not bolted to floor. Smelt like sewer No ice on property
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, great rooms and amenities. Close to events I wanted to go to.
Stayed 2 nights in Apr 2024

6/10 Okay

Caroline

Hotel was subpar compared to others I’ve stayed at in Ottawa. Overpriced for what you get.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at this property. The service is great, staff very professional , courteous. The property is clean. The room was clean and bedding comfortable. A bit of construction is happening at the moment but had no impact on our stay.The breakfast options are good but could be better. If I could make a suggestion..please give non-pork eaters and non-meat eaters an option at breakfast, only pork was available. Maybe some baked beans added to the breakfast menu. Great place, I would definitely come again.
Stayed 1 night in Apr 2024

10/10 Excellent

Della

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a small apartment! Had I known I would have brought things to cook rather than spend $100 at a local restaurant! Very happy with our room. Clean and very comfortable!
Stayed 1 night in Apr 2024

8/10 Good

Jody

Business traveller
Liked: Cleanliness, staff & service, amenities
It’s very convenient to the airport, but just in an uninteresting area…no landscaping, decor is a little tired.
Stayed 6 nights in Apr 2024

10/10 Excellent

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, Quiet big and equipped studio and convenient to shop and eat
Stayed 3 nights in Apr 2024

8/10 Good

Groupe

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very good for the price
Stayed 1 night in Apr 2024

10/10 Excellent

LYNDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tv didn’t work, sent friendly and efficient staff almost immediately
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Puneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was well equipped and cozy.. best place for family
Stayed 1 night in Mar 2024

10/10 Excellent

Naxin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

10/10 Excellent

Jashandeep

Liked: Property conditions & facilities
Everything was just great
Stayed 1 night in Apr 2024

10/10 Excellent

Nihar, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe and secluded, there was a good variety of dining options within walking distance, traffic around the hotel was light.
Stayed 2 nights in Mar 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Staff & service, property conditions & facilities
My wife and I are very impressed by the excellent stay and overall service we received at this hotel. Yes, I recommend it. Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

SRINIVAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view, room has all the amenities required in kitchen. Good customer service.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast. Nice big room. Tight parking but controlled to make sure there is enough spaces.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and parking included
Stayed 1 night in Mar 2024

10/10 Excellent

Kenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected excellent
Stayed 2 nights in Mar 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly staff and good breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

leneen, Pickering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Didn't like how the staff watches you when you're getting breakfast, it was uncomfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Victor, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent this location, when visiting. Friendly staff, clean, and quiet We highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and perfect for a family of 5 staying for a week. The pool was warm and open long hours. The breakfast was fantastic and offered a wide variety of items to choose from. The staff were always helpful, polite and welcoming. We would stay here again on our next visit to Ottawa.
Stayed 5 nights in Mar 2024

10/10 Excellent

Shawn

Stayed 1 night in Mar 2024

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well appointed and very comfortable. Excellent breakfast. Friendly staff. Only thing: the pool... Water wasn't clear, wasn't looking very inviting.
Stayed 1 night in Mar 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a studio that was freshly decorated. Spacious and clean. Very comfortable and cozy.
Stayed 1 night in Mar 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024