All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pillows were fantastic!!! Would love to know where I could buy one?
Jeff
Stayed 1 night in May 2024
Response from Guest Services on 26 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
The location is close to most major attractions in downtown Ottawa. Everything is walkable from ARC The Hotel. Lots of dining options in the area and Uber rides are very affordable to most places including the airport. The room itself was clean and had everything I needed for my weekend stay. Would recommend booking here and I will be staying again!
Brandon
Stayed 2 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
The staff were friendly and efficient. I had a small problem and the repairman was there within 5 minutes of reporting it to take care of it. For some reason, the water in the shower was almost always cold. The facilities were spotlessly clean.
Cheryl
Stayed 2 nights in May 2024
Response from Guest Services on 24 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
I liked the tidiness, comfort of the room, and friendly staff here. Would return!
Regina
Stayed 1 night in May 2024
Response from Guest Services on 19 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Andrey, Toronto
16 May 2024
Andrey
Stayed 1 night in May 2024
Response from Guest Services on 18 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Friendly staff and excellent location at a great price
Shylesh
Stayed 1 night in May 2024
Response from Guest Services on 12 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Michelle
12 May 2024
Liked: Cleanliness, staff & service
Michelle
Stayed 1 night in May 2024
Response from Guest Services on 13 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
John
5 May 2024
Efficient and responsive check in
John
Stayed 1 night in May 2024
Response from Guest Services on 5 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Great location downtown and great price compared with other options in the vicinity. Rooms a little small and my view was of the building (very close) next door. However staff were quick and efficient and friendly so overall it was a great stay.
Elizabeth
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Kristopher
2 May 2024
Kristopher
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
6/10 Okay
Tamwaiti
1 May 2024
Tamwaiti
Stayed 10 nights in Apr 2024
Response from Guest Services on 21 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
2/10 Terrible
Yichen
28 Apr 2024
Yichen
Stayed 1 night in Apr 2024
Response from Guest Services on 18 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Sinodos
26 Apr 2024
Liked: Cleanliness
Sinodos
Stayed 1 night in Apr 2024
Response from Guest Services on 28 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa
8/10 Good
Togo
21 Apr 2024
Togo
Stayed 2 nights in Apr 2024
Response from Guest Services on 12 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
The hotel itself was beautiful and staff was very friendly! I drive a Jeep renegade, and the parking garage was very tight, but still fit.
Shelby
Stayed 1 night in Apr 2024
Response from Guest Services on 21 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Rachael
20 Apr 2024
Liked: Cleanliness, staff & service
Rachael
Stayed 1 night in Apr 2024
Response from Guest Services on 21 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Michael
20 Apr 2024
Michael
Stayed 1 night in Apr 2024
Response from Guest Services on 10 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Jenn
20 Apr 2024
Jenn
Stayed 1 night in Apr 2024
Response from Guest Services on 10 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
The parking situatuon at this hotel is quite awful. Tight alleyway to the underground parking allows one car in or out at a time.. the hotel itself isnt anything special at all. Our room was bland and boring but it did have a fridge. Our room was at the back of the hotel so it faced the parking lot out back and just a wall. This place isnt anything special at all and the location isnt that great. Id pick something else next time but I doubt id return to ottawa.
Alex
Response from Guest Services on 20 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Nicole
18 Apr 2024
Nicole
Stayed 1 night in Apr 2024
Response from Guest Services on 8 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Nice and clean with friendly staff. In a great area close to everything within walking w.
Maegen
Stayed 1 night in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Very centrally located. IF you have a small car- the parking garage is very close with in & out access.
Erin
Stayed 1 night in Apr 2024
Response from Guest Services on 16 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Ricardo
14 Apr 2024
Ricardo
Stayed 4 nights in Apr 2024
Response from Guest Services on 5 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
2/10 Terrible
Mark
14 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water at 6:30am. The phone wasnt working, nor the coffee maker.
We were moved to another, but smaller room for the 2nd night
Mark
Stayed 2 nights in Apr 2024
Response from Guest Services on 14 Apr 2024
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.
2/10 Terrible
Lilia
14 Apr 2024
Lilia
Stayed 3 nights in Apr 2024
Response from Guest Services on 4 May 2024
Thank you so much for your review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please let us know if we can help you with any information.
The customer service at this hotel was absolutely amazing
Tiffany
Stayed 1 night in Apr 2024
Response from Guest Services on 14 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Nice stay right downtown Ottawa close to everything. The room is well equipped. The beds are very comfortable. The on-site restaurant is a decent dining option with reasonable prices. However the building, furniture and carpets need updating. The walls are not soundproof, you can hear neighbours taking a shower. Old plumbing, shower is making noises.
Olga
Stayed 1 night in Apr 2024
Response from Guest Services on 14 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Emilia
13 Apr 2024
Emilia
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Derek
13 Apr 2024
Derek
Stayed 1 night in Apr 2024
Response from Guest Services on 3 May 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Marisela
Travelled with family
11 Apr 2024
I liked the location. Walking distance to important places. I didn’t like it was a small room
Marisela
Stayed 2 nights in Apr 2024
Response from Guest Services on 12 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
10/10 Excellent
Stavros
10 Apr 2024
Stavros
Stayed 1 night in Apr 2024
Response from Guest Services on 30 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Great experience end to end. Would definitely recommend for a clean and nice place to stay downtown, close to everything.
Daniel
Stayed 1 night in Mar 2024
Response from Guest Services on 8 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
8/10 Good
Jane
6 Apr 2024
Jane
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa
Very clean and cozy place. Great service on the front desk.
Arkadiy
Stayed 1 night in Apr 2024
Response from Guest Services on 5 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
6/10 Okay
Corinne
5 Apr 2024
Corinne
Stayed 2 nights in Mar 2024
Response from Guest Services on 25 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa
8/10 Good
Pat
3 Apr 2024
Pat
Stayed 2 nights in Apr 2024
Response from Guest Services on 24 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Staff were very helpful and the hotel location was perfect for my needs.
Oluwasola
Stayed 2 nights in Mar 2024
Response from Guest Services on 2 Apr 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Very convenient and comfortable for a weekend city break.
Gaël
Stayed 2 nights in Mar 2024
Response from Guest Services on 31 Mar 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Quiet boutique hotel with all the ammenities. Professional, friendly staff that go out of their way to make your stay comfortable.Close to stores, and transit. I thoroughly enjoyed my stay and would definitely return.
Adrienne
Stayed 2 nights in Mar 2024
Response from Guest Services on 28 Mar 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.
Very pleased with the service we received from the hotel. We had the corner suite and were very pleased and surprised with the amount of room.
Only 2 downfalls.
1: you can only park after you check in and there is not much street parking in order to do this. Very limited parking spots in the garage and was very tight.
2: the connecting room beside us where the door is, the wall seemed very thin as we could hear our neighbours having a time VERY clearly for well over 3 hours. Does not seem like there is much sound proofing.
Besides the above two, everything at this hotel was very pleasant and we would return.
Kyle
Stayed 1 night in Mar 2024
Response from Guest Services on 25 Mar 2024
Thank you so much for your feedback regarding your recent stay at Arc The Hotel. We appreciate your feedback and we will share your feedback with our team and management. Again, thank you for choosing Arc The.Hotel Ottawa. We look forward to see you again next time when you come back to Ottawa.