Airport Hotels, Ostend-Bruges Intl. (OST)

"Fantastic location, nice bathroom, very clean. Definitely stay here again ☺️"

"I stayed at Hotel Cocoon in Ostend for one night. The room itself was nice and a good size, and the location is definitely a strong point—right on the beach and very close to plenty of restaurants and bars. However, there were a few issues that affected the stay. The room was quite cold and the thermostat didn’t seem to be working, which made it uncomfortable overnight. The shower gel bottle was also empty and hadn’t been refilled, which was a bit disappointing. Parking is available, but at €30 per night per car, it felt quite expensive. The overall atmosphere of the hotel wasn’t particularly welcoming, which took away from the experience a bit. Overall, it’s a well-located hotel with decent rooms, but a few improvements and attention to detail would make a big difference."

"This is a lovely hotel with great staff and a comfortable room but unfortunately the soundproofing internally is non existent and as a consequence it is a very noisy place, particularly in the morning."

"The location is great"

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"Great facilities and location. Staff unhelpful, bordering on rude."

"We love coming to the Prado and it's location is great. The staff are very helpful and friendly, the breakfast is great and the hotel is spotlessly clean. We will come back again, later in the year."

"Nice rooms, if you get a suite. I was there in January and it was neither open nor closed. No room service and breakfast is apparantly available but I was charged for it and it was left outside my room for hours so it was cold and unsanitary. If a hotel charges you for breakfast, the least they should do is inform you it is sitting on a tray in the hallway. Out of the 43 hotels I have stayednin last year the staff knock on your door to tell you it is there so I waited another hour and called reception with no response. I waited another half hour and then decided to go and ask and when I opened the door, there is was, cold. I asked why they charged me for it and said that I was not happy about it and they basically told me to f... myself and they charged my card without my permission. Apart from this, if you are looking for some aline time with a reasonable suite, its fine."