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Hotel Mercure Oostende

4.0 star property
Travelers relax by the warm lobby fireplace or savor meals at Restaurant, while enjoying practical amenities like luggage storage and multilingual staff assistance

Choose dates to view prices

Located in the heart of Ostend City Centre, Hotel Mercure Oostende offers an upscale retreat with practical comforts. Guests enjoy breakfast at the restaurant, unwind at the bar, and benefit from services like dry cleaning, luggage storage, and express check-out.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is ₹9,553
₹11,295 total
includes taxes & fees
14 Jun - 15 Jun
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About this property

Hotel Mercure Oostende

  • Upscale hotel located in Ostend City Centre
  • Consider a stay at Hotel Mercure Oostende and take advantage of dry cleaning/laundry services, a fireplace in reception and a bar. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi and conference space are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • A TV in reception, free newspapers and luggage storage
    • A banquet hall, a lift and a water dispenser
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 95 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and showers
    • 35-inch flat-screen TVs with satellite channels
    • Fridges, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Bar (on property)
Leopold Hotel Ostend
Ostend City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
8.0 out of 10, Very good, 668 reviews
The price is ₹7,786
₹9,311 total
includes taxes & fees
15 Jun - 16 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 25 for adults and from EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Frequently asked questions

Is Hotel Mercure Oostende pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Mercure Oostende?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Oostende on 14 Jun 2026 start from ₹9,553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mercure Oostende?

Limited spots are available.

What time is check-in at Hotel Mercure Oostende?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Mercure Oostende?

Checkout is at 11 AM.

Does Hotel Mercure Oostende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Hotel Mercure Oostende located?

Located in Ostend City Centre, this hotel is steps away from Leopold Park, Casino Kursaal and Statue of Marvin Gaye. Grote Post Culture Center and Ostend Beach are also within 5 minutes. Oostende Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 183 out of 596 reviews
Rating 8 - Good. 268 out of 596 reviews
Rating 6 - Okay. 95 out of 596 reviews
Rating 4 - Poor. 33 out of 596 reviews
Rating 2 - Terrible. 17 out of 596 reviews

Reviews

Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really interested and engaged reception staff, lovely clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oostende Trip

Really nice staff, got loads of treats for the doggy. Room small but cozy.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024
Verified

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
R
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was net. Personeel behulpzaam
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Linda

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

florence

7
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nickel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to commodities in Ostend

Excellent bedding and internet connection for business . Good location Parking outside the hotel and underground for a fee if needed
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025
Verified

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
kamer was inorde het gene wat ik er ook van verwacht . personeelwas heel vriendelijk ... doe zovoort
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

panayotis

Hôtel correct mais le wc fuitait et le petit déjeuner n’était pas exceptionnel pour le prix
Stayed 1 night in Feb 2026
Verified

8/10 Good

YVAN

Liked: Cleanliness, property conditions & facilities
la chambre et le petit déjeuner et personnel accueillant seul défaut manque de chauffage dans la chambre 17° le matin
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personeel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

malin

Liked: Cleanliness, staff & service, amenities
Bra sted og trivelig personale. Romslig rom, Minus er den harde sengen samt trangt ved toalettet( mellom duschvegg og toa). Finns mange frokost cafeer rundt om hotellet så om enn ønsker noe annet en hotell frokost finns det nært.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ruime kamer, heel netjes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Séjour impeccable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Enorm vriendelijk personeel! Bij aankomst in de kamer was er een klein defect met het toilet. Dit hebben ze meteen opgelost! Wij zijn hier al 2x gebleven en zijn enorm tevreden!
Stayed 2 nights in Dec 2025