The hotel is conveniently located in downtown Oslo by the harbor. The room decor is modern, tasteful, and simple like the photo indicates. Our room was quite small even though we requested a room one size larger than the smallest double-bed room. The room was neat and clean when we arrived but...no one ever came to change our towels or tidy the room throughout our 3-night stay. We even hung the door sign that indicated that we wanted our room cleaned but it was never cleaned. The check-in is purely automatic and self-service. There are tablets on a countertop in the hotel foyer where you type your information to check-in. You also make your own key cards using the system they provide. This process was not difficult but rather surprising given hotels are in the hospitality industry. Because there was no front desk, there was no personnel to address questions or troubleshoot (e.g., request room cleaning because our trash is overflowing, request a taxi). Perhaps the biggest issue with the hotel was the fact that it was noisy (well past midnight) with music blasting from places nearby. Even though I can usually sleep through anything, the noise was a bit much. The carillon bells of the Oslo City Hall chime periodically as well. We would not stay at this hotel again.
