Outdoor pool, a heated pool
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Reviews of SpringHill Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance

3.5 out of 5
SpringHill Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance
13279 Hartzog Road, Winter Garden, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1137 out of 1627 reviews" "
Rating 8 - Good. 323 out of 1627 reviews" "
Rating 6 - Okay. 82 out of 1627 reviews" "
Rating 4 - Poor. 48 out of 1627 reviews" "
Rating 2 - Terrible. 37 out of 1627 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

melanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Our only complaint was the shower head did not work well, no matter what setting it was on. Would def stay again with them. The complimentary breakfast was great!
Stayed 1 night in May 2024
Response from KMN on 21 May 2024
We are so happy that you enjoyed your time with us! We thank you for sharing your experience and look forward to your next visit!

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 3 nights in May 2024
Response from KMN on 21 May 2024
We are so happy that you enjoyed your time with us! We thank you for sharing your experience and look forward to your next visit!

10/10 Excellent

Laina Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 5 nights in May 2024
Response from EW on 20 May 2024
We are happy ou had a great stay!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and comfortable stay with accommodating staff
Stayed 1 night in May 2024
Response from EW on 20 May 2024
We are happy that you enjoyed your stay and hope you come back soon!

10/10 Excellent

Anderson, Everett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, it was my granddaughter's birthday and they helped make a small surprise in the pool area, I recommend it.
Stayed 4 nights in May 2024
Response from Aimee on 20 May 2024
Dear Anderson,Thank you so much for your wonderful review. We are happy to have helped with your granddaughter's birthday and hope you visit us again on your next trip to the area.

10/10 Excellent

Bilal, Coral Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with cleanliness
Stayed 2 nights in May 2024
Response from Aimee on 20 May 2024
Dear Bilal,Thank you so much for your wonderful review. We truly appreciate your feedback and look forward to hosting you again in the future.

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a weekend getaway trip to Disney. Excellent hotel. Will return.
Stayed 2 nights in May 2024
Response from Aimee on 20 May 2024
Dear Beatrice,Thank you for your wonderful review. We are truly pleased that you enjoyed your weekend with us and look forward to hosting you on that next trip!

10/10 Excellent

Sidney

Liked: Staff & service
Stayed 4 nights in May 2024
Response from EW on 20 May 2024
We are glad you enjoyed your stay, please come back soon!

10/10 Excellent

Clarice Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Aimee on 20 May 2024
Dear Clarice,Thank you so much for your wonderful review. We truly appreciate the feedback and look forward to a visit from you again in the future.

8/10 Good

JANA

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and in a nice location to easily access the DW parks. Breakfast was great and had a large variety of items. Pools was very nice and clean. Only reason I did not give 5 Stars is because I was charged for parking even though I did not have a vehicle and was not even asked if I had a vehicle upon checking in. I am waiting on a response from Springhill Suites to get this credited back to my card.
Stayed 4 nights in May 2024
Response from Aimee on 20 May 2024
Dear Jana,Thank you so much for your review. We are happy that you enjoyed our amenities during your stay with us and do apologize for the issue you experienced regarding the parking charge. I will follow up with the Front Office management team regarding the refund. Thank you again for your feedback. We look forward to hosting you again in the future.

10/10 Excellent

Neil Keith

Great location with shopping and restaurants within walking distance
Stayed 10 nights in May 2024
Response from Aimee on 20 May 2024
Dear Neil,Thank you so much for your wonderful review. We are so glad to hear that you enjoyed our location during your stay and look forward to a visit from you again in the future.

10/10 Excellent

Jimmy, East Haddam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nearby Disney Parks.
Stayed 2 nights in May 2024
Response from Aimee on 20 May 2024
Dear Jimmy,Thank you so much for your wonderful review. We truly appreciate the feedback and look forward to hosting you again the next time you visit the area.

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and resourceful! Kelvin at front desk was very helpful and polite!!
Stayed 3 nights in May 2024
Response from EW on 17 May 2024
We are glad to here Kelvin was helpful during your stay with us. Please come back soon!

10/10 Excellent

Favila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough good things about this hotel! It was a perfect 10! We were expecting just a “basic” place for one night but this was really nice and so clean! Breakfast was great and location is so close to so many things. Definitely noted for when we are planning a longer stay or next time we just need a place for the night.
Stayed 1 night in May 2024
Response from EW on 17 May 2024
Come back soon! We are excited to here you enjoyed your stay with us!

10/10 Excellent

Daineth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD
Stayed 1 night in May 2024
Response from EW on 17 May 2024
We are glad you enjoyed your stay!

10/10 Excellent

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to animal kingdom. We were welcomed nicely and check in was extremely easy and fast. Love the feel of the rooms because Its a different layout than most hotels.
Stayed 1 night in May 2024
Response from EW on 17 May 2024
We are happy you enjoyed your stay with us Kenny, we hope you make it back in soon!

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient, fine breakfast buffet, relaxing accommodations. Excellent pool and patio and close to stores and other eateries across the street, plus great access to 429, can get to all of the Disney World venues easily within 10-15 minutes. Our new favorite place to stay!
Stayed 5 nights in May 2024
Response from KMN on 14 May 2024
We are so happy to hear, your stay with us went well! We thank you for sharing your experience, and look forward toy our next visit!

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in May 2024
Response from LC on 14 May 2024
Thank You for your feedback, Hope to have you back soon!!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in May 2024
Response from LC on 14 May 2024
Thank You for your feedback, Hope to have you back soon!!

10/10 Excellent

Shyla

Liked: Property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in May 2024
Response from LC on 13 May 2024
Thank you for your Feedback.

10/10 Excellent

Danny, FORT LAUDERDALE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from KMN on 10 May 2024
We thank you for staying with us and look forward to your next visit! Thank you for taking to the time to rate your stay!

8/10 Good

Ethan Mins

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from KMN on 10 May 2024
We thank you for staying with us and look forward to your next visit! Thank you for taking to the time to rate your stay!

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Springhill Suites is where I choose to stay for a Disney getaway!
Stayed 1 night in May 2024
Response from KMN on 9 May 2024
We thank you so much for staying with us and appreciate this feedback. We look forward to your next visit!

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it stay here every year!
Stayed 7 nights in May 2024
Response from LC on 8 May 2024
Thank You for your feedback, we hope to have you back soon!

10/10 Excellent

Jane M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable and the rooms were nice the pool was great and the breakfast was a plus
Stayed 2 nights in Apr 2024
Response from EW on 7 May 2024
We are so happy that you enjoyed your stay with us.Please come back soon!

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, especially the pool area. The room was less impressive. The fogged glass bathroom door didn’t feel private and there was no fan in there. Also the location of the tv was in a strange spot. At the end of an exhausting day it would’ve been nice to lay in bed and watch tv to unwind but the tv was facing a half wall. Staff was great and breakfast was great.
Stayed 4 nights in Apr 2024
Response from EW on 7 May 2024
Thank you for your feedback. We are glad to hear you enjoyed your stay with us.

10/10 Excellent

Jenny, Panama City

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean only complaints are the bathroom location and no tub but was still incredibly happy with everything. Will be staying here again
Stayed 3 nights in Apr 2024
Response from EW on 4 May 2024
Hi Jenny,We are happy you enjoyed your stay with us and will be coming back again soon. Please give us a call and request a room with a tub, as we will be happy to accommodate if a room with a tub is available.

10/10 Excellent

Maria T

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lindo y serca de los parques
Stayed 1 night in Apr 2024
Response from LC on 4 May 2024
Thank You for your feedback

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from EW on 4 May 2024
We are happy you enjoyed your stay with us, please come back again!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We have family that stays there often.
Stayed 1 night in Apr 2024
Response from EW on 4 May 2024
We are happy you enjoyed your stay with us, please come back again!

10/10 Excellent

Maurice

Stayed 5 nights in Apr 2024
Response from KMN on 21 May 2024
We are so happy that you enjoyed your time with us! We thank you taking the time to review us, and look forward to your next visit!

10/10 Excellent

Alejandro Cordero

Stayed 5 nights in Apr 2024
Response from KMN on 21 May 2024
We are so happy that you enjoyed your time with us! We thank you for sharing your experience and look forward to your next visit!

8/10 Good

Puilam

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall quality is good! Friendly staff from cleaning staff to general manager! Everyone said hello and talked to make sure you are happy. Rooms are in good conditions. Located near Disney and has shuttle service too!
Stayed 7 nights in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool and breakfast was amazing
Stayed 2 nights in Apr 2024
Response from EW on 4 May 2024
We are happy your family enjoyed your stay with us. Please come back soon!

4/10 Poor

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved two rooms king bed and after arriving at property, no king bed rooms available. End up with double bed. They should honor your reservation preferences
Stayed 1 night in Apr 2024
Response from EW on 4 May 2024
Hi Leonardo,We do apologize for the inconvenience for the change in room type during your stay. We do hope outside of the inconvenience that you enjoyed the stay.

10/10 Excellent

Dorelsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. My go-to in Orlando area.
Stayed 1 night in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Didn’t appreciate unsupervised minors in the hot tub. Weee rude and disrespectful of others sharing the space
Stayed 4 nights in Apr 2024
Response from EW on 4 May 2024
Hi Jennifer,We are glad you enjoyed your stay with us. We hope you come back soon.

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, nice breakfast buffet area. Employees are very reachable and helpful.
Stayed 7 nights in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from EW on 4 May 2024
Thank you for your stay with us, we hope you enjoyed your stay!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LC on 1 May 2024
Thank you for your feedback! We hope you have you back soon.

8/10 Good

Cher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast at the hotel and loved the location - close to Disney, across from walgreens, target, restaurants, etc. Pool and hot tub are nice.
Stayed 7 nights in Apr 2024
Response from EW on 28 Apr 2024
We are very happy you enjoyed your stay with us! Please come back soon.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from Tara on 29 Apr 2024
Hi Monique, We are thrilled you enjoyed your stay and hope to welcome you back again soon!

10/10 Excellent

Joellee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was so easy and hassle free. Breakfast was great! I really enjoyed my stay.
Stayed 2 nights in Apr 2024
Response from EW on 28 Apr 2024
We are happy that you enjoyed your stay, come back soon!

10/10 Excellent

Reynaldo

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Tara on 29 Apr 2024
Hello Reynaldo, Thank you for your positive review we hope to see you again soon!

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from EW on 29 Apr 2024
We are happy you enjoyed your stay with us Joyce.Please come back soon!