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Reviews of Rosen Inn at Pointe Orlando

3 out of 5
Rosen Inn at Pointe Orlando
9000 International Drive, Orlando, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 1464 out of 3172 reviews" "
Rating 8 - Good. 879 out of 3172 reviews" "
Rating 6 - Okay. 388 out of 3172 reviews" "
Rating 4 - Poor. 204 out of 3172 reviews" "
Rating 2 - Terrible. 237 out of 3172 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Viviana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Leiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay wonderfully located
Stayed 3 nights in May 2024

6/10 Okay

Sarah

Travelled with partner
Only stayed there for one night. They need to get new pillows!!! Those things are hard as hell. The mattress was fine and area itself was walkable to a convention I had to go too.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check-in. Loved room layout, sliding doors giving privacy in bathroom/toilet area.water efficient toilet
Stayed 1 night in May 2024
Response from Social Media Concierge on 24 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 14 nights in May 2024
Response from Social Media Concierge on 24 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Génesis, Vega Baja

Disliked: Staff & service
Stayed 8 nights in May 2024
Response from Social Media Concierge on 23 May 2024
Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the room was a really big size and everything was perfect from parking to noise level was quiet and the pool was really nice!
Stayed 1 night in May 2024
Response from Social Media Concierge on 22 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Valeria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything
Stayed 1 night in May 2024
Response from Social Media Concierge on 22 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

Hirdainath

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Another guest at the hotel verbally abused my wife and I when he saw our car with NY license plates. Followed us to our room while challenging me to fight and threatening us Florida’s Stand Your Ground. This indicated that he may have been armed with a gun. Called us the N word while walking around our car and rushed up to the passenger window as we were leaving. Reported it to the front desk when checking out. I give them a picture of the license plate and was told security will look into it. After a few minutes security hadn’t showed up so we left. About an hour later security manager called me to say that they were looking into it and the car wasn’t there. They promised to call us back. He said they would give us some discount on our next trip. Don’t want to use this company anymore.
Stayed 1 night in May 2024
Response from Social Media Concierge on 21 May 2024
Hirdainath, we do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. One if the best hotels I've stayed at in Orlando. Will definitely go back to this one.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Donghun, fort Moore

Liked: Cleanliness, staff & service
Nice location, little bit noisy
Stayed 3 nights in Feb 2024
Response from Social Media Concierge on 21 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Sor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Social Media Concierge on 21 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

David

Liked: Cleanliness, staff & service
Good locale. Good value
Stayed 2 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Social Media Concierge on 21 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

Brooke

Travelled with partner
Liked: Cleanliness, staff & service
Way to noisy. To don't stay if you plan to sleep. Right next to helicopter landing.
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Thank you for sharing your review. Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in May 2024
Response from Social Media Concierge on 20 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The location is excellent. Walkable to the Pointe with shoppes and restaurants. I was pleasantly surprised that Starbucks is inside the hotel lobby. 3 pools which was very nice. The rooms were very clean. Great stay. Highly Recommend!
Stayed 3 nights in May 2024
Response from Social Media Concierge on 20 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy coming here. Super quiet, never here anybody and the front desk staff are reall nice.
Stayed 1 night in May 2024
Response from Social Media Concierge on 17 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Philca

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Social Media on 18 May 2024
Philca, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Inn hope to be your hotel of choice for all of your future Orlando visits!

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area around the property was wonderful. Ease in walking to a nice meal along with a few drinks and a bit of entertainment. The hotel staff was pleasant and the room clean.
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 16 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

Alirez

Business traveller
Disliked: Staff & service, amenities
Very bad experience
Stayed 1 night in May 2024
Response from Social Media Concierge on 15 May 2024
Thank you for sharing your review. Your feedback is very important to us as we continue to improve the guest experience. We are very sorry to see that you did not enjoy your visit and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Rebel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it there they have so much things to do there like they have 3 pool and a arcade and a gym
Stayed 2 nights in May 2024
Response from Social Media Concierge on 14 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed being on the 7th floor, The view was amazing
Stayed 1 night in May 2024
Response from Social Media Concierge on 14 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Katherine

Liked: Property conditions & facilities
Great stay
Stayed 1 night in May 2024
Response from Social Media Concierge on 14 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, is older and in good condition. 3 pools great location for food and shopping.
Stayed 3 nights in May 2024
Response from Social Media Concierge on 14 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Social Media Concierge on 15 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Dayana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to find, and in a popular area
Stayed 1 night in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Diana Lynn Lucile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Valerie, Tampa

Liked: Cleanliness, staff & service, amenities
Great price. Basic room. Near a lot of hot spots
Stayed 1 night in May 2024
Response from Social Media Concierge on 13 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

Tarkisha

Business traveller
Today was a horrible checkin day. After a long day and walking from the back parking lot because i had a oversize vehicle in the sun to check in. Walk all the way back to building F the keys don't work. Another roundtrip in the sun to get new keys in the exhausting heat and they still didn't work. Had to wait for security to let us in our room. Got in to room late and had less time to sleep before i checkout at 11:30pm
Stayed 1 night in May 2024
Response from Social Media Concierge on 12 May 2024
Thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
T
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Ryan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Bernardo

Travelled with family and small children
Liked: Cleanliness
L
Stayed 2 nights in Mar 2024
Response from Social Media Concierge on 11 May 2024
Bernardo, thank you for your feedback. When we receive a lower than normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations fully and will strive to do better on your next stay. Thank you again for taking the time to share your experience.

10/10 Excellent

Michael, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Rosen hotels in general. It’s my goto hotel
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Michael, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat it for the price.
Stayed 1 night in May 2024
Response from Social Media Concierge on 11 May 2024
Ryan, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location in the tourist corridor.Rosen always does a nice job!
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 10 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Magerette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of everything, Location was perfect.
Stayed 1 night in May 2024
Response from Social Media Concierge on 10 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Sheree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to when I’m in Orlando!
Stayed 1 night in Feb 2024
Response from Social Media Concierge on 9 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

6/10 Okay

Keisha

Had construction
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 9 May 2024
We apologize for any inconvenience you may have experienced during your stay. Please, don't hesitate to reach out to our associates so they can accommodate and assist you with having a more comfortable visit. We appreciate your business and look forward to welcoming you back to Orlando again soon.

8/10 Good

Scarlet

Travelled with family
Liked: Cleanliness, staff & service, amenities
I always choose to stay here. Security, cleanliness, and close to the popular area on International
Stayed 3 nights in May 2024
Response from Social Media Concierge on 8 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

8/10 Good

Ronald

Liked: Staff & service
Stayed 3 nights in May 2024
Response from Social Media Concierge on 8 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

4/10 Poor

ALEJANDRO

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The property is DIRTY and the front desk service is TERRIBLE. Do not stay in this hotel if possible.
Stayed 1 night in May 2024
Response from Social Media Concierge on 7 May 2024
Thank you for bringing this to our attention. We apologize for any part of your stay that was not spotless as we have high standards regarding the cleanliness of our entire property. Everything we do is to ensure our guests have a relaxing, worry-free stay and are sorry that we did not meet that expectation. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Susan, Fernandina Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 2 nights in May 2024
Response from Social Media Concierge on 7 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

Denise

Stayed 7 nights in Apr 2024
Response from Social Media on 25 May 2024
Denise, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

8/10 Good

Gayle

Stayed 1 night in May 2024
Response from Social Media Concierge on 24 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Samantha

Stayed 1 night in May 2024
Response from Social Media Concierge on 24 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Social Media Concierge on 7 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Loraine

Excellent staff , breakfast buffet super good
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 4 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

10/10 Excellent

Christopher

Stayed 4 nights in Apr 2024
Response from Social Media Concierge on 23 May 2024
Hello, thank you for taking the time to leave a review. It is great to see that you have enjoyed your stay with us. We hope that you will consider Rosen Inn at Pointe Orlando again for your future Orlando visits!

2/10 Terrible

joel

Liked: Cleanliness
Disliked: Staff & service
Traumatic experience All my belongings stollen from my room My trip was ruined. I came back to the hotel and all my belongings were gone. It was frightening and traumatic. The service to rectify the problem was not acceptable. I had a terrible night having to reporting the stolen items. I lost out on my last day of holiday trying to connect with hotel staff to help me with my missing and stollen items. My holiday, my wife’s holiday and my daughter’s holiday was ruined and I can not get back my lost holiday time spent dealing with my missing items. Walking into a room that has had all our things stolen is traumatic.
Stayed 3 nights in Apr 2024
Response from Social Media Concierge on 1 May 2024
Joel, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.