Terrace/patio

Reviews of Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

3 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 763 out of 2431 reviews" "
Rating 8 - Good. 541 out of 2431 reviews" "
Rating 6 - Okay. 455 out of 2431 reviews" "
Rating 4 - Poor. 301 out of 2431 reviews" "
Rating 2 - Terrible. 371 out of 2431 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Katisa

Stayed 5 nights in Apr 2024

10/10 Excellent

Diego

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Ramada hotel is always a nice property to stay . Good rooms and dedicated services . There are some fun store and food options in the area and it’s relatively close to the Universal parks if you like that . Breakfast was included in the hotel which already made this a bonus for me .
Stayed 4 nights in May 2024

10/10 Excellent

Dulce

Liked: Cleanliness, property conditions & facilities
I love the ladies in front desk they are so wonderful helping people .
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Dulce,Thank you so much for the high rating. We're so happy to know that our amazing team members were the highlight of your visit and that you had a great time with us overall. Please come back and join us again soon. Best,Guest Services Assistant General Manager

8/10 Good

Farid

Travelled with family
Liked: Amenities, property conditions & facilities
I would like a better breakfast
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Farid,Thank you for taking the time to share your thoughts with our team. Your feedback about our Continental Breakfast is important to us and we will be sure to share it with our team members. We look forward to welcoming you back for an even better stay. Best,Guest Services Assistant General Manager

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
The view of the big lake was Beautiful. The breakfast options needs work.
Stayed 5 nights in May 2024
Response from General Manager on 17 May 2024
Dear Tiffany,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando. We're delighted you enjoyed our spectacular view during your stay. However, we're concerned to hear that our Continental Breakfast options did not meet your expectations. Your feedback is valuable to us, and we'll be sure to address this to enhance your future visits. Best,Guest Services Assistant General Manager

6/10 Okay

Vipin

Disliked: Cleanliness, property conditions & facilities
Not as per the expected. Property was not clean and staff were not friendly.
Stayed 2 nights in Mar 2024
Response from General Manager on 15 May 2024
Dear Vipin,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. We assure you that cleanliness and great hospitality are among our highest priorities. Rest assured, your comments will be shared with the team to ensure we are meeting our high standards going forward. It was a pleasure having you here, and we hope to have the opportunity to change your perceptions in the future.Sincerely,Guest Services Assistant General Manager

6/10 Okay

Asif

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are pathetic. Wifi not working. Everytime i have to put my sign in & password. Toilet door not opening properly, mini fridge was not working, they gave me 2 room keys & one of them was not working.
Stayed 3 nights in May 2024
Response from General Manager on 15 May 2024
Dear Asif,Thank you for your feedback. Our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure that we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of seamless.Sincerely,Guest Services Assistant General Manager

4/10 Poor

FRANCISCO JAVIER

Liked: Cleanliness
Disliked: Property conditions & facilities
Beds are old and bad problems to open the door Bathtub need to unplug
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Francisco,Thank you for taking the time to share your thoughts with us. We are disheartened that we were unable to meet all of your expectations. Your feedback will be shared with our team for improvement purposes. What you have described is not typical of a stay with us, and we will be sure that this does not occur again. We hope you will consider giving us another chance to change your perceptions in the future.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Orlando
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Juan,What a great review! With so many options to choose from in Orlando, we're honored to be your go-to destination! From all of us at Ramada Plaza Resort and Suites International Drive Orlando, thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back soon.Best,Guest Services Assistant General Manager

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect the pool the location is good
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Jose,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando. We're thrilled you enjoyed our pool and appreciated our convenient location. Our team is delighted to know you had a great stay, and we look forward to welcoming you back for another fantastic visit.Best,Guest Services Assistant General Manager

10/10 Excellent

Jacksony Petit

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Stevenson

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Wasn’t that clean
Stayed 3 nights in May 2024
Response from General Manager on 10 May 2024
Dear Stevenson,Thank you for your feedback. We're concerned to hear that the cleanliness did not meet your expectations. Rest assured, our team is addressing this concern to ensure our standards are upheld. We value your comments and hope to welcome you back for a more satisfactory experience in the future.Sincerely,Guest Services Assistant General Manager

6/10 Okay

Emerly

Stayed 4 nights in Apr 2024

10/10 Excellent

Miss

Liked: Amenities, property conditions & facilities
They could have done better with cleaning but other than that great stay!
Stayed 1 night in Mar 2024
Response from General Manager on 8 May 2024
Dear Miss,Thank you for leaving us a review. We are honored to have earned a perfect rating for your time with us. While we are delighted that you had a great stay, your input is just as valuable to us. We will be sure to share it with our team to ensure we do not fall short. It was a pleasure having you as a guest, and we look forward to welcoming you back for another great experience.Best,Guest Services Assistant General Manager

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
A nice comfortable place with great views of the local area. Staff is friendly and make guest feel comfortable. Pool and complementary breakfast are just icing on the cake.
Stayed 4 nights in May 2024
Response from General Manager on 8 May 2024
Dear Edward,Thank you for taking the time to provide your review of Ramada Plaza Resort and Suites International Drive Orlando. We are thrilled you found our hotel comfortable and relaxing, with stunning local views! It means a lot that our friendly staff made you feel right at home. Our great Continental Breakfast and refreshing pool help provide the experience we strive for. We look forward to your next stay with us.Best,Guest Services Assistant General Manager

2/10 Terrible

Isabella, Doral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No house keeping until last day there Dirty Pool closes at 8pm Staff weee rude Hardly no English with the staff
Stayed 7 nights in Apr 2024
Response from General Manager on 7 May 2024
Dear David,Thank you for taking the time to share your honest thoughts. We sincerely regret to learn that your experience fell short of expectations. Your feedback will be shared with the respective teams to ensure our high standards of hospitality and cleanliness are being met. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression and deliver a seamless stay worthy of a perfect rating.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Feeling safe and secure . Your room key is the only way to get in the lobby and on the elevator to your room . I had the Lakeview which was amazing. However my card was charged several times and I'm still waiting for my second refund. The breakfast options needs to be upgraded . NO BACON !!!! I WAS DISAPPOINTED THERE WAS NO BACON.
Stayed 17 nights in Apr 2024
Response from General Manager on 7 May 2024
Dear Tiffany,Thank you for choosing Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive! We're glad our safe accommodations and beautiful views added to your experience, and we appreciate your suggestion about breakfast. However, we apologize for any confusion with the duplicate charges, and we encourage you to reach out to us offline if this is not quickly resolved. If you're in the area again, please come back to see us.Best,Guest Services Assistant General Manager

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 4 nights in Apr 2024
Response from General Manager on 4 May 2024
Dear Vanessa,Thank you for your glowing review of Ramada Plaza Resort and Suites International Drive Orlando. We're delighted to hear you appreciated our top-notch service. Come back and see us anytime!Best,Guest Services Assistant General Manager

10/10 Excellent

Andral

Stayed 2 nights in Apr 2024

2/10 Terrible

SIVA NAGA RAJU

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Abul

Travelled with partner
Disliked: Property conditions & facilities
There was no Wi-Fi connection in the room for entire time of my stay
Stayed 6 nights in Apr 2024
Response from General Manager on 4 May 2024
Dear Abul,Thank you for sharing your experience. We're sorry to hear about the Wi-Fi issue during your stay and understand how important connectivity is. We are addressing this to prevent similar situations in the future. We hope to have the opportunity to provide you with a more seamless experience on your next visit.Sincerely,Guest Services Assistant General Manager

8/10 Good

JIN DE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool and spy is very clean, I love it. The breakfast is good, but they don't have meat, such as ham or sausage.
Stayed 7 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Jin,We always enjoy hearing from our guests. It's great to know that our clean pool area impressed you, and we appreciate your suggestion about breakfast. If you're in the area again, please come back to see us.Best,Guest Services Assistant General Manager

2/10 Terrible

Vann, Dunnelon

Travelled with partner
It was old and outdated. Also the staff wasn’t the friendliest and for breakfast, they had hardly anything to eat. For water, they put out an employee type tug. Which was empty. I informed this to the staff, they responded with, go to the front desk because we can’t help here in the breakfast area
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Vann,Thank you for taking the time to leave a review. We are disappointed to hear your stay did not meet your expectations and would like to take this opportunity to apologize for any inconvenience or lapse in service. Rest assured, we'll use your feedback to help us improve the comfort and service of future guests, and we appreciate you sharing your feedback with us. We hope to welcome you back and go above and beyond for you in the future.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

henry

Stayed 3 nights in Apr 2024

8/10 Good

Kendra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The beds were very comfortable, the front desk and guest services were very helpful . They offered exceptional customer service.
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Kendra,Thank you for taking a moment to leave a review. It is an honor to learn that you enjoyed your stay, particularly highlighting our beds and service. We understand how important these standards are! Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando to host your stay, and we look forward to your return.Best,Guest Services Assistant General Manager

6/10 Okay

Robert

stayed for a week and they only come to room once and since my door was not closed all the way they never went in. Was contacted later saying they would be there the next day and did not show
Stayed 6 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Robert,We are sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any disappointment in our housekeeping service during your visit. Your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Thank you, and we hope you will consider giving us another chance soon. Sincerely,Guest Services Assistant General Manager

6/10 Okay

Dave

Stayed 5 nights in Apr 2024

2/10 Terrible

Mohammad

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
3 days no housekeeping, Reception wasn't helpful. Pool wasn't working and no access to Exercise room.
Stayed 4 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Mohammad,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Please know that housekeeping is only performed every three days, and we apologize if this was not communicated to you. Your feedback will be shared with our internal team for further consideration and to seize any opportunity to improve. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Sincerely,Guest Services Assistant General Manager

4/10 Poor

fred

Travelled with partner
Disliked: Cleanliness
I was placed in a room that was not clean and was not what i paid for. Then i was moved to a supposedly suite that was a little better, however the tub drain was clogged and the sink was clogged. The room had a sink, a fridge and burner the burner is just for sppearance i think which i dont understand why, what is the purpose of having two burners when you can't use it, there were no pots, dishes, utensils, an empty kichen wanna be. No housekeeping service, i guess i wasn' n paying enough i expected were no pots or
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Fred,We're sorry to hear that you didn't have a good time with us overall. Your feedback regarding the accommodations and amenities you received will be discussed internally, as our team is always looking to improve. Thank you, and we hope you'll join us again soon for a more exceptional stay!Sincerely,Guest Services Assistant General Manager

10/10 Excellent

Milagrosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of the best in International Drive all clean, bathroom good supply, carpet clean, microwave, fridge and tv the best view in International drive.
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Milagrosa,Thank you for choosing to stay with us at Ramada Plaza Resort and Suites International Drive Orlando. We are happy to hear you thoroughly enjoyed our location as well as our clean and comfortable accommodations. Your feedback is appreciated, and we hope to welcome you back very soon.Best,Guest Services Assistant General Manager

4/10 Poor

Erin

Stayed 3 nights in Apr 2024

2/10 Terrible

Muhammad

Travelled with family and small children
Disliked: Cleanliness
Wi-Fi is not working over all property Blanket and pillow is not enough
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Muhammad,Thank you for taking a moment to share your thoughts with us. It saddens us to hear that you did not have a good experience. We do encourage guests to notify us of our friendly front desk team of any inconvenience that may occur so that we can have the opportunity to find a solution for them. Rest assured, we will forward these concerns to our team to ensure improvements are made promptly. We hope that you will consider staying with us again so that we can provide you with the experience you expect and deserve.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

EDWIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
todo estuvo muy bueno
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Edwin,Thank you for the time you took to write a review for us at Ramada Plaza Resort and Suites International Drive Orlando. We are so pleased to hear you enjoyed our comfortable, clean accommodations. We look forward to hosting you again in the future. Best,Guest Services Assistant General Manager

4/10 Poor

Tingting

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s terrible, I’ve never stayed in a hotel doesn’t provide drinking hotel water the entire hotel even lobby. The night time front desk staff was extremely unfriendly when I asked to get hot water for my tea. They also don’t provide bottled water too so you have to pay for it at their vending machine. Also there’s not enough night time parking space unless you get back early and don’t drive to get dinner or go shopping. It’s worst then a motel !!!
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr 2024
Thank you for taking the time to leave us feedback. We apologize for the disappointment you experienced and the unusual service you had at the front desk. We will discuss your report with the team to ensure this does not occur again. Thank you again for your feedback.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

Sudarsan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the property was good
Stayed 4 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Sudarsan,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando! We sincerely appreciate your review and are delighted to hear that you enjoyed a five-star experience with us. We look forward to the opportunity to welcome you back again soon.Best,Guest Services Assistant General Manager

10/10 Excellent

Keishla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, easy access to main roads and near to shopping and eating locations. Spacious room.
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Keishla,With so many options to choose from in the Orlando area, we are honored you chose Ramada Plaza Resort and Suites International Drive Orlando and delighted you had such a wonderful experience. Your kind comments about our great location and spacious accommodations are appreciated and will be shared with the team. We look forward to welcoming you back on future trips to the area.Best,Guest Services Assistant General Manager

6/10 Okay

Janice

Disliked: Amenities
Hotel staff lady originally from Bahamas (sorry do not remember her name) was the most helpful and very courteous.
Stayed 7 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Janice,Thank you for your feedback. We're glad our delightful staff were able to make you feel welcome while you were here. That said, if there's anything we could've done to make your recent stay a more exceptional one, please feel free to reach out and let us know. It was a pleasure having you join us, and we hope to see you again next time you come to Orlando.Sincerely,Guest Services Assistant General Manager

10/10 Excellent

Kalidas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Kalidas,Thank you for your review and for giving Ramada Plaza Resort and Suites International Drive Orlando a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return the next time you stay in Orlando.Best,Guest Services Assistant General Manager

8/10 Good

ildefonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except, i went down to the lobby for fresh sheets and towels at my second day , the girl told me that instead of that; they will clean the room and Everything would be fresh. I leave for few hours and when i cameback , nothing was done . So i went to the lobby again and the other girl told ne that they will clean the room next day .not today. I didn't l like it.
Stayed 4 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Ildefonso, Thank you for choosing to stay at Ramada Plaza Resort and Suites International Drive Orlando. We're glad to hear that your experience was a pleasant one overall. However, we sincerely apologize for the inconvenience you experienced with the room cleaning. Rest assured, your feedback is invaluable to us, and we'll address this matter with our team to ensure it doesn't recur in the future. Please don't hesitate to reach out if there's anything else we can do to assist you. It was a pleasure having you here, and we hope we can deliver an even more exceptional stay for you in the future.Best,Guest Services Assistant General Manager

10/10 Excellent

Shreyash

Travelled with family
Ireally liked the hotel , everything is just perfect the location the amenities mainly breakfast and the shuttle service to the park
Stayed 4 nights in Mar 2024
Response from General Manager on 9 Apr 2024
Dear Shreyash,Thank you for visiting Ramada Plaza Resort and Suites International Drive Orlando! We appreciate your kind words regarding our superb location, numerous amenities, and delicious breakfast. It was a pleasure hosting you, and we look forward to welcoming you back for another terrific stay.Best,Guest Services Assistant General Manager

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s okay
Stayed 2 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Claudia,Thank you so much for the five stars! We're glad you enjoyed your stay at Ramada Plaza Resort and Suites International Drive Orlando. Please feel free to reach out to us at any time to let us know if any aspects of your stay could've been improved, as we're always looking to enhance the experience for our guests. We look forward to speaking with you soon.Best,Guest Services Assistant General Manager

2/10 Terrible

Trevor

Disliked: Amenities
Willingness to provide average level of customer service is disappointing. Communication is key.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Trevor,Thank you for staying with us and taking a moment to express your concerns. We are disappointed your time was not as expected and apologize for any inconvenience you experienced. Your feedback is important to us, and we will use it to ensure this does not occur again. Please consider staying with us again the next time you are in Orlando so we can have another opportunity to impress you with the stay you truly deserve.Sincerely,Guest Services Assistant General Manager

8/10 Good

William

Travelled with family and small children
Liked: Cleanliness
Didn't like the lack of breakfast options
Stayed 3 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear William,Thanks so much for the four stars. We will use your feedback to help us improve the visits of future guests and thank you for sharing your concerns with us. We hope you will stay with us again soon.Best,Guest Services Assistant General Manager

10/10 Excellent

Seeranie

Travelled with family
Ck in was a breeze, grt customer service didn’t care for their breakfast options, no meat added,
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Seeranie,Thank you for your review. We're happy to hear you enjoyed our top-notch service, and we also appreciate your feedback about our Continental Breakfast, which we'll share with our team. It would be wonderful to welcome you back anytime!Best,Guest Services Assistant General Manager

6/10 Okay

carlos

Stayed 5 nights in Mar 2024

8/10 Good

Gamal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast could be better but overall great
Stayed 5 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Gamal,Thank you for your review! It was a pleasure having you stay with us during your trip to Orlando. We are pleased you had an enjoyable overall experience at our hotel; however, we regret that our breakfast offerings left much to be desired. We'll be sure to share your feedback internally to ensure any opportunity for improvement is seized. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Best,Guest Services Assistant General Manager

10/10 Excellent

Earleen

Liked: Cleanliness, property conditions & facilities
Everyone was so nice and friendly
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Earleen,Thank you for your review and for giving us a perfect rating! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Best,Guest Services Assistant General Manager

6/10 Okay

Doris

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

rabea

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was one of the worst hotels I've ever been in...the room is cleaned once every three days, there is almost no internet in the room, a very poor breakfast, the noise of the air conditioner doesn't let you sleep...wind comes under the door of the room...in short, no I recommend this hotel in general ... despite its excellent location.
Stayed 4 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Rabea,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location, we're disappointed to learn we fell short of expectations in other aspects. We're very sorry for any inconvenience you experienced in your room, and we apologize if you didn't enjoy our breakfast offerings. We would like to read more about how you felt we could improve them. Nevertheless, your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,Guest Services Assistant General Manager