Exterior

Reviews of Ramada by Wyndham Kissimmee Gateway

3 out of 5
Ramada by Wyndham Kissimmee Gateway
7470 W. Irlo Bronson Memorial Hwy., Kissimmee, FL

Reviews

7.2

Good

Rating 10 - Excellent. 1978 out of 5967 reviews" "
Rating 8 - Good. 1551 out of 5967 reviews" "
Rating 6 - Okay. 1056 out of 5967 reviews" "
Rating 4 - Poor. 613 out of 5967 reviews" "
Rating 2 - Terrible. 769 out of 5967 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

VISHAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and my family enjoyed staying there ,it was a unique place to stay.
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I’ll come back! Thanks! My pet was happy!
Stayed 2 nights in May 2024
Response from General Manager on 28 May 2024
Dear Jorge,We were happy to welcome you and your furry friend and are glad you both enjoyed your stay with us. The next time you're in the area, please consider choosing Ramada by Wyndham Kissimmee Gateway again for another fantastic getaway.

8/10 Good

Damaris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with the granddaughter enjoyed the pool but cloudy pool, The first room we got we refused it. It smell because it is pet friendly smell like a wet Dirty dog. The second room was OK when we reserved. It said pool view when we got to check-in they say it's first come first serve so we got parking lot view. We stay there because we have season passes to H2O waterpark so it was very close to the park, other than that not sure if I would stay there again, maybe on the other side, the tall building seems to be safer no outside doors
Stayed 3 nights in May 2024
Response from General Manager on 28 May 2024
Dear Damaris,Thank you for staying with us and for sharing your experience. We're delighted that you and your family enjoyed the pool. However, we apologize for any inconvenience regarding odor or cleanliness concerns. Rest assured, we will share your comments with our team to ensure improvements are made swiftly. We understand your desire for a safer and more enjoyable stay, and we hope to have the opportunity to welcome you back and exceed your expectations next time.

10/10 Excellent

Hector

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It is great that we can take our pet's
Stayed 2 nights in May 2024
Response from Maria on 28 May 2024
Thank you for your review, we appreciated and we are happy that you enjoyed your stay. We hope see you soon.

2/10 Terrible

Carmen, Orlando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a lot of updates.
Stayed 2 nights in May 2024
Response from Maria on 28 May 2024
Thank you for your comment, we are working everyday to be better for all our guest.

6/10 Okay

Josue, Crestview

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Friendly service. Floor was wet but they manage to fix it right away.
Stayed 2 nights in May 2024
Response from General Manager on 28 May 2024
Dear Josue,Thank you for being our guest and sharing your feedback. We are happy you enjoyed our friendly service, and we appreciate you giving us the opportunity to ensure the room is in great condition. We look forward to welcoming you back and impressing you further.

6/10 Okay

Luis

Stayed 1 night in May 2024

10/10 Excellent

Yosvany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I did a last minute booking with this hotel and it was worth it very affordable for it being the holiday weekend. My ac n tv didn’t work in my 1st room but was immediately switch to a different room… they offer movie night great for the kids the pool was nice
Stayed 2 nights in May 2024
Response from Ramada Reservations on 26 May 2024
Thank you for your feedback. WE are glad your issues were resolved in a timely manner and that you enjoyed your stay. We hope you choose to stay with us again

2/10 Terrible

Cristina

Disliked: Cleanliness, property conditions & facilities
I am disabled and had to walk to the office after coming back to the hotel at 1am from being it all day since 8am, got to my room to find out my card is deactivated. Then the front desk guy says he’s been there two years and doesn’t know much but my card was deactivated because I took it off the property and that happens which is bogus! The morning person said that isn’t true, I believe her because my mother’s card for her room worked and we were together all day long. We got connecting rooms so we can’t leave the doors open and go back and fourth but the room attendant decided upon themselves to close the door to my room only but my moms side was open we left it that way for a reason. I informed the man at the front desk I need a close quiet room he gave the room in the end of the property building G. I called multiple times guest services for help over and over you only get a disconnected tone. Called the hotel directly couldn’t get anyone in the phone either. They’re not a resort but it has a resort fee. I’m disabled and what if I fell and hit my head have an emergency who would I call for help in the hotel. This is a place I wouldn’t go back too. Definitely need a refund for all the trouble.
Stayed 3 nights in May 2024
Response from Ramada Reservations on 27 May 2024
Thank you for taking the time in leaving us a review and feedback on our property. We apologize for the inconveniences you had to endure. I will pass this information on to management. Nothing means more to us than providing a great guest experience and I apologize that we lt you down in this way.

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Great service 🙏
Stayed 5 nights in May 2024
Response from Ramada Reservations on 26 May 2024
Thank You. WE are glad you enjoyed your stay and hope to see you again.

8/10 Good

Jhanett

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We only stay one night and couldn’t enjoy the pool. All the areas where clean. They have a pet area. If you are not a heavy sleeper ask for rooms on the opposite side from Walmart. Trucks and movement start at around 2 am.
Stayed 1 night in May 2024
Response from Ramada Reservations on 25 May 2024
Thank you for your kind comments. I'm sorry you didn't get to enjoy the pool, maybe the next time you visit us

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is not my first stay at the Ramada, and will definitely not be my last. In a town full of sub par hotels and motels, this one is a gem for an amazing price. The property offers many family friendly areas throughout. The courtyard is the entire length of the property and offers two pools, several bbq areas, a mini golf area and many cozy seating spaces for small groups to hang out. There is also a covered portion of the courtyard with even more seating areas along with a pool table and life sized chess setup. There is also a cafe/restaurant in this area that offers many options including pizza and ICE CREAM!!!! Inside the lobby, you can find another dining option, a bar, more comfy conversation spots, a gift shop with snack and microwavable food options, massage chairs, restrooms and an arcade. There is also a Walmart Supercenter directly next door for any forgotten necessities. And now, my favorite part!! From the front entrance on, get ready to enter a plant paradise! I could walk around this property for hours just looking at all the different plants and flowers. The care that has been put into these plants, is evident to anyone who has any kind of plant knowledge. Every bed is a unique mixture of plants I have seen before and some that are completely new to me. Each pot you see throughout the lobby and hotel, are clearly planted by someone who has a love for doing so. And I am so grateful to be able to enjoy the beauty of each and every one! Well done!!
Stayed 4 nights in May 2024
Response from Ramada Reservations on 25 May 2024
Thank You so much for the kind words. WE are so glad you had a great time and enjoyed our beautiful gardens. As you can see, we take pride in our hotel and strive to give all our guests a positive vacation.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay & location.
Stayed 1 night in May 2024
Response from Ramada Reservations on 25 May 2024
Thank you for your kind words. WE appreciate you and welcome the opportunity to serve you again in future.

6/10 Okay

Alfredo

Travelled with partner
It’s old, you definitely get what you pay for. Not really the greatest staff in the mornings. If you are just planing to crash at night when returning from parks, well this is your place considering you could spend the savings somewhere else. There is a daily 15 dollars “resort fee” I hate those hidden charges. So, add that up to your bill an you might be able to find another location in better conditions and with no resorts fees…it is challenging in the area.
Stayed 1 night in May 2024
Response from General Manager on 23 May 2024
Thank you for your honest feedback. We understand that affordability is a major factor, and this location can be a good option for those prioritizing budget-conscious stays. While some aspects may not have met your expectations, we appreciate you acknowledging the value proposition. We're always looking for ways to improve, and your comments will be shared with our team. We hope you will consider staying with us again in the future.

8/10 Good

Kenneth

Great for the price..nothing fancy but not to bad.
Stayed 1 night in Mar 2024
Response from Van on 22 May 2024
Hi Kenneth-Thank you for choosing our hotel. We appreciate you. We appreciate your feedback and are happy that our family and budget friendly hotel was suitable. We hope to welcome you back. Sincerely,

4/10 Poor

Tayna, Layton

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Shower leaked and the drains for the sinks were slow to drain. Outside area was nice and the night staff was quick and helpful.
Stayed 2 nights in May 2024
Response from Van on 22 May 2024
Hi Tayna- Thanks for the honest review. We appreciate your business and will utilize your observations in training as we make improvements. We look forward to welcoming you bac and to show you we can be better.

6/10 Okay

Lawrence

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean for the most part. Older property. The dining options are incredible. The staff work really hard to keep the property looking good. I didn't like the noise from the pool area. People smoking around my room. There was a mildew odor from the AC. The bathtub was dingy.
Stayed 2 nights in May 2024
Response from Ramada Reservations on 20 May 2024
Thank you for your feedback. We appreciate your business.

10/10 Excellent

Jand3liz

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
I love this hotel
Stayed 1 night in May 2024
Response from Ramada Reservations on 18 May 2024
Glad to hear. Looking forward to seeing you again!

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I took my son to Disney in April and this was the perfect place for us to stay. There was parking right outside the room and the pool was very family friendly. The room was clean and comfortable
Response from Ramada Reservations on 18 May 2024
So glad you had a good time! Look forward to seeing you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was very nice. Clean rooms. Beautiful lobby.
Stayed 1 night in May 2024
Response from Van on 17 May 2024
Hi Melissa-Thank you for the wonderful review! We appreciate your visit and your comments. Please know you are welcome back any time you are in town. Sincerely

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness
Convenient location although you may only exit and enter the parking lot in one direction which was a bit annoying. Walmart, restaurants and access to the highway to get to Disney were all close by. Although the property was a bit older, everything seemed clean, including the outdoor stairwells. Some things could definitely use some TLC - for example, the phone in our room was not functioning at all. For the price we paid, we would stay there again.
Stayed 2 nights in May 2024
Response from Van on 17 May 2024
Hi Nicole- Thank you for choosing Ramada. We are excited that you took the time to leave a review. We will use your review to make necessary improvements - except for entry and exit to the property, which is a county easement issue. Please come back and see us again, next time you are in Kissimmee.

6/10 Okay

Tyler

Stayed 2 nights in May 2024
Response from Van on 18 May 2024
Hi Tyler - We missed the mark and noted the poor review we received. We will make the improvements necessary to earn your business in the future. Do come back and see us again!

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Van on 18 May 2024
Hi Joanne- Thank you for visiting our hotel, and thanks for the great review. We look forward to welcoming you back.

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
The bed was so loud, creaking, crunching, like it was 100 years old. Both ice machines didn't work, the rooms are very dated. Only thing i thought was decent was the price.
Stayed 1 night in May 2024
Response from Van on 16 May 2024
We are so sorry to learn that everything was not perfect with your accommodation. We are an older property, and we try to offer a budget friendly vacation for our guests. We will work harder to ensure that should you choose Ramada again, you will have a better experience.

4/10 Poor

joshua

Disliked: Amenities, property conditions & facilities
Unfortunately i had many issues with this stay. My room did not have hot water the first few days which i brought upto staff. It got "fixed" then some days wouldnt work again. They have a shuttle to the parks but the company that runs it does not manage it well. One of the days the bus came earlier than scheduled and left. I call their support which was difficult to hear and they were rude saying it already left and called me a liar. Some of the ramada locations have complimentary breakfast but this one charges $15 for a very poorly made breakfast buffet with limited options. I honesty think i should be refunded for the poor experience i recieved. Will not come here again
Stayed 8 nights in May 2024
Response from Van on 15 May 2024
Hi Joshua -We are sorry to know that the visit to Ramada Kissimmee Gateway was not to your satisfaction. We pride ourselves in promptly handling any issue in a guest room, and providing suitable alternate accommodation where an issue cannot be resolved timely. We will communicate the concerns you shared regarding our third-party shuttle service, as well as work on improving breakfast offerings where necessary. We appreciate your review and your business. Sincerely,

4/10 Poor

Corey

Liked: Cleanliness
Disliked: Amenities
Ac and fridge broken. Noisy pool music.
Stayed 2 nights in May 2024
Response from Van on 15 May 2024
Hi Corey. We appreciate your visit and your review. We are sorry that everything was not as you expected with your accommodation and our property. We will work harder to earn your business in the future. We will also do a better job of monitoring music level in our public areas.

10/10 Excellent

Amonite

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The front desk is excellent, unfortunately part of the breakfast team need to know how to communicate to the customers what to say and try to modify the breakfast menu, i had 3 days same thing's every morning.
Stayed 3 nights in May 2024
Response from Van on 14 May 2024
Hi Amonite -Thank you for choosing Ramada. We are happy that you found our Front Desk team to be excellent, and we will definitely take all your comments regarding the restaurant under advisement, so we can improve. Many thanks again for your business! Do come back and visit next time you are in Kissimmee.

8/10 Good

Heather

Response from Van on 15 May 2024
Hi heather - Thank you for the wonderful review! We loved having you as our guest, and hope to welcome you back when you are in town again. Cheers!

10/10 Excellent

Helbert

Liked: Amenities
Muito boa e recepção
Stayed 4 nights in May 2024
Response from Van on 14 May 2024
Hello Helbert-Thank you for the great review of Ramada! We are happy you enjoyed your stay, and look forward to welcoming you back!

10/10 Excellent

Jenecy, Jacksonville

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Van on 14 May 2024
Hello Janecy - We appreciate your visit to Ramada - and applaud the wonderful review! We are happy you enjoyed your stay. Please come back and see us soon!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Legit not a single complaint for this stay. Only thing I can say is that the floors are a little dirty, but other than that the room was clean, the bed was comfortable, bathroom was spotless, would recommend the stay here.
Stayed 2 nights in May 2024
Response from Ramada Reservations on 13 May 2024
Thank you for staying with us. We are glad to hear you had a good time and look forward to seeing you again.

10/10 Excellent

Jerry, Grant Park,

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place close to everything Great price
Stayed 1 night in May 2024
Response from Van on 10 May 2024
Hi Jerry -We are thrilled that you had a wonderful stay with us, and cannot wait to host you again, next time you are in town! Have an amazing day, and Thank you!!!

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
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Stayed 1 night in May 2024
Response from Van on 11 May 2024
Hi Suzanne. Thank you for choosing Ramada, we love that you had a wonderful Stay with us! Please come back and visit again soon!

8/10 Good

Tia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk handed us the wrong keycards so we had to trek all the way back to the lobby to get the correct keycards. You’re also told that parking in the hotel’s own parking lot is: “Park at your own risk.” Other than that, it was decent for the price.
Stayed 3 nights in Apr 2024
Response from General Manager on 10 May 2024
Dear Tia,Thank you for taking a moment to leave your review. We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any confusion with the key cards and for any concerns about parking. We value your input, and we hope to see you again soon.

6/10 Okay

Joely

Disliked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from Van on 10 May 2024
Hi Joely - We are sad that your stay was less than perfect. We would love to make it right. Let us know what happened so we can fix it. We look forward to welcoming you back in the future.

8/10 Good

Jeimmy

Stayed 4 nights in May 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Dalton on 9 May 2024
Hi Steven:We are excited that you chose Ramada for your accommodation, and look forward to welcoming you back next time you are in town.

6/10 Okay

Molly

Travelled with family
The property was old and in need of some new updates. The price was great, just old and outdated.
Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Dear Molly,Thank you for staying with us and for your review. We are glad you had an overall enjoyable time with us. However, we are disappointed your expectations regarding the condition of our property were not met. Please know your feedback is appreciated and will be taken into consideration as we strive to make improvements for the benefit of our guests. It was our pleasure to host you, and we hope you will consider returning for a truly exceptional stay in the future.

10/10 Excellent

Luis R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena, el lugar es céntrico y cómodo.
Stayed 3 nights in May 2024
Response from General Manager on 9 May 2024
Estimado Luis,Gracias por elegir Ramada by Wyndham Kissimmee Gateway y por compartir su maravillosa reseña de cinco estrellas. Estamos encantados de que haya quedado impresionado con nuestro cómodo alojamiento y nuestra excelente ubicación. Sería un honor darle la bienvenida nuevamente en futuros viajes a Florida Central.

10/10 Excellent

Earl

Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was refreshed during our stay, it was clean and quiet. The pools were warm and towels stocked. The closeness to Disney property can not be overstated, we were 10 minutes from the parks. Overall we had no issues during our stay.
Stayed 3 nights in May 2024
Response from General Manager on 9 May 2024
Dear James,It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us. We work hard to exceed our guests' expectations, and we're happy to hear our impeccable accommodations and lovely amenities hit the mark for you. Additionally, we know a great location is one of the most important aspects of a trip, so we're glad you could experience all the convenience ours affords our guests! Thank you for your perfect rating, and we hope you return soon!

6/10 Okay

Aimee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was really nice and convenient to the Disney Park as we were here for a Cheer competition. My initial gripe was the door to our room not working after driving 7 hrs. and arriving after midnight I was stuck outside my room door with my two daughters until someone could let us in, next day it happen again the key card was too sensitive. The vents were very disruptive in our room, and lastly another family I know who booked liked how I did was offered to upgrade to the main building no charge while I was stuck in building F how or was that even fair?
Stayed 4 nights in May 2024
Response from General Manager on 9 May 2024
Dear Aimee,Thank you for your review. It was a pleasure having you stay here while you attended the cheerleading competition, and we are delighted our excellent location suited your needs well. However, we regret the inconvenience you encountered with the door to your room and with the vents. Your feedback will be shared internally to determine ways of improving in these respects. We hope you enjoyed your time in Central Florida, and we look forward to going above and beyond for you on your next stay with us.

6/10 Okay

Adriana

Travelled with family and small children
Liked: Cleanliness
Stayed 6 nights in Apr 2024
Response from Dalton on 9 May 2024
Hello Adriana-We are disappointed that we did not wow you when you visited our property. We will make every effort to improve our services in hopes of ensuring that we can meet your expectations next time.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but walls between rooms are very thin
Stayed 9 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Tammy,It was a pleasure to welcome you to Ramada by Wyndham Kissimmee Gateway! We're glad you had a great experience, and we will keep your helpful feedback in mind. Come back anytime.

8/10 Good

Heba

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good resort close to disney. Shuttle times can be tricky on going back to the hotel especially from epcot and hollywood studios, to catch the shuttle you must miss the night show
Stayed 5 nights in May 2024
Response from Rayon on 9 May 2024
Hi Heba;Thank you for the wonderful comments. We are not happy that the shuttle times do not always auger well for your ability to spend more time in the park. We will be discussing the possibility of extended time with the shuttle company (we pay a third party for the scheduled shuttle service) to see if we can improve the experience of our guests. Again, many thanks for your feedback.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to Disney properties. Easy access and a lot of restaurants in the immediate area.
Stayed 3 nights in May 2024
Response from General Manager on 7 May 2024
Dear Matthew,We always enjoy hearing from our guests. It's great to know that our location was ideal for your trip. The next time you're in town, please come see us again.

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Dalton on 9 May 2024
Hi Heather-Thank you for visiting ramada, and for the positive rating! We appreciate you and look forward to welcoming you back in the future.

10/10 Excellent

Jonathan

Stayed 8 nights in Apr 2024
Response from Ramada Reservations on 26 May 2024
Thank You. WE hope you choose us again for your next vacation.

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Overall great service. The architecture is a bit run down & outdated, but they make out for it it in service & things to do around the hotel. All around a good community like hotel. Very close to Disney parks too. I recommend if you want a decent spot to stay on a tight budget close to Disney park.
Stayed 2 nights in May 2024
Response from General Manager on 7 May 2024
Dear Tony,Thank you for being our guest at Ramada by Wyndham Kissimmee Gateway. We're delighted to have earned your recommendation with our attentive service and great location near Walt Disney World. Rest assured, your constructive feedback has been noted for future consideration. Next time you're in the area, you can count on us again for the value you deserve!