Outdoor pool, pool umbrellas, pool loungers
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2934 Polynesian Isle Blvd, Kissimmee, FL

Reviews

4.8
Rating 10 - Excellent. 100 out of 1007 reviews" "
Rating 8 - Good. 135 out of 1007 reviews" "
Rating 6 - Okay. 167 out of 1007 reviews" "
Rating 4 - Poor. 210 out of 1007 reviews" "
Rating 2 - Terrible. 395 out of 1007 reviews" "

4.4/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Zhivago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Thank God for this hotel. Everywhere was completely booked out because of Memorial Day holiday weekend but my family and I had a safe place to lodge and rest our heads. This place need lots of work but a great big thanks to the wonderful staff of Quality Inn especially Front desk.
Stayed 2 nights in May 2024

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities
la piscina está fuera de servicio toda sucia el agua de color verde, el baño estaba todo sucio y el cuarto olía mal, el microondas no funcionaba, el supuesto desayuno que ofrecían solo tenían unos moffin y la cafetera estaba fuera de servicio
Stayed 6 nights in May 2024

8/10 Good

Fabian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Was ok for the price
Stayed 2 nights in May 2024

6/10 Okay

Ken

Disliked: Amenities
Breakfast consisted of bread, packaged muffins, coffee, and orange juice. No cereal. The shower dripped all night.
Stayed 1 night in May 2024

4/10 Poor

futaba

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty floor, ceiling leaking, bugs. You name it. Literally couldn’t walk around barefoot without our feet being black as night. Will absolutely not be here again.
Stayed 4 nights in May 2024

4/10 Poor

Wilfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 4 nights in May 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 1 night in May 2024

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest hotel I have ever stayed at. I slept in a hoody just so my skin didn’t touch the bed. Walls were FILTHY, the room looked like it hadn’t been cleaned in a very long time.

10/10 Excellent

Edward

Liked: Staff & service
Everything
Stayed 2 nights in May 2024

10/10 Excellent

Gino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 7 nights in May 2024

4/10 Poor

Kassidy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
looked like a murder bed in the room 125.
Stayed 2 nights in May 2024

2/10 Terrible

FURBUYSPLUS

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was cloudy and dirty. I did not check in so i lost my money because i went and found another hotel yo stay at. Front desk worker very rude and unaccommodating
Stayed 1 night in May 2024

10/10 Excellent

Mariangelis

Stayed 1 night in May 2024

2/10 Terrible

Alisa

Stayed 1 night in May 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked questions and the rude front desk person refused to let me check in.
Stayed 1 night in May 2024

6/10 Okay

Jonatdiel

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 4 nights in Apr 2024

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Nataniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

JULIAN

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ken

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was damp and musty
Stayed 1 night in Feb 2024

2/10 Terrible

Cristina, Bronx

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is just dirty, smelly and it comes with roaches !
Stayed 3 nights in Apr 2024

4/10 Poor

Randy

Disliked: Cleanliness, amenities, property conditions & facilities
Property not well maintained. But its cheap, and you get what you pay for.
Stayed 2 nights in Apr 2024

4/10 Poor

Charis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No is clean the place
Stayed 4 nights in Apr 2024

4/10 Poor

Shilpa

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Not a clean, very dirty. Also, they said breakfast, including but there is a few little item, and when I told them not to clean my room properly, I saw the cockroach.
Stayed 2 nights in Apr 2024

6/10 Okay

Ebony

Travelled with partner
Liked: Staff & service
The pool was the size of a postage stamp
Stayed 1 night in Apr 2024

2/10 Terrible

Lleymi, Tampa

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They had became mold restroom and think with table mold too under on wall mold too not good Blankets yet change bed and not clean nothing else can see anything and wifi not good itself off/on short it weird and tv not clearly no it very old tv fashion channels limited really omg I put star how many put one star sorry other deposit cash next day get back $ that it all that room #{228}!
Stayed 2 nights in Mar 2024

8/10 Good

Joe

Stayed 3 nights in Mar 2024

4/10 Poor

Mirna

Disliked: Cleanliness, property conditions & facilities
The bathroom had mold
Stayed 1 night in Mar 2024

2/10 Terrible

Favio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kimastovia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Oriana

Stayed 1 night in Mar 2024

4/10 Poor

Kirk

Stayed 1 night in Mar 2024

4/10 Poor

NELISSA

Stayed 2 nights in Mar 2024

2/10 Terrible

Danny

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room clean
Stayed 2 nights in Mar 2024

4/10 Poor

Mirna

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom have mold
Stayed 1 night in Mar 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all very sketchy, place and the rooms look like they were recently renovated however they put us three different once and they all had black mold in more then one area. Plus and random $10 fee its nit about the 10 bucks but we had paid in full when we booked then another ten for nothing wasn't on any documents or anything then when we left coz of mold they refused to refund the ten.
Stayed 1 night in Mar 2024

4/10 Poor

Newton

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is too old, needs renovation asap.
Stayed 2 nights in Mar 2024

2/10 Terrible

Martin

Stayed 2 nights in Mar 2024

2/10 Terrible

Iris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disgusting. I didn't even shower. The AC didn't have heat and full of mold. The walls were dirty. Bugs dead on vent, tub was disgusting, the grounds were horrible. Pool closed. No park shuttles. Had to be moved for a microwave and was told I was moved to the second floor which is the best . There are room upgrades but superficial. Never again!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Gram

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was the worse
Stayed 1 night in Mar 2024

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I chanced upon this inn while desperately trying to find affordable last minute living accommodations with my travel buddy. Let me tell you all, you get what you pay for. The buildings where you stay haven't been painted in years. It's covered in accumulated dust and cobwebs. The wifi is so pathetic that I had to walk out of my room to connect, which made it very difficult for work purposes. We attempted to get a refund and relocate within minutes but because of the long drive from Hollywood to Kissimmee, we missed the check in time and weren't entitled to the full refund. I accept that. But then they tell me they can't even process refunds because I booked through Expedia. After contacting Expedia I was given lip service and Expedia points but surprise, surprise, no refund. I will not be using Expedia for any bookings again and do not recommend quality in unless you're used to living in the trenches. But uhh, they have breakfast which was okay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos Jimenez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Markson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pepper

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water to take showers then fire alarm went off at 1am and woke up the entire hotel, went off for probably 20min apparently because someone up front messed up, roaches and bugs everywhere! Don’t bother……
Stayed 2 nights in Mar 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price.
Stayed 2 nights in Mar 2024

2/10 Terrible

Phillip, Lincoln University

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply one look at the room. I would rather of slept in my rental car, and I wasn’t going to ask my wife to sleep there, we turned around and went back to office to cancel. They refused our request for refund. And Expedia tried to get a refund and they were refused as well
Stayed 1 night in Mar 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad that I only stayed the one night. The smell of mold/mildew was very prominent and disturbing. There were holes and cracks all over the room. This includes the countertop that was patched with silicone. The door itself wouldn’t lock so I was only dependent on top latch.
Stayed 1 night in Mar 2024

2/10 Terrible

Nasya

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever been to. It had moldy ceilings and dusty/rusty vents. My daughter broke out in hives within 10 minutes of being in the room. I couldn’t even stay. Still waiting for a manager to call me back about a refund
Stayed 2 nights in Mar 2024