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Reviews of La Quinta Inn & Suites by Wyndham Orlando I Drive/Conv Ctr

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando I Drive/Conv Ctr
8504 Universal Blvd, Orlando, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 843 out of 1802 reviews" "
Rating 8 - Good. 490 out of 1802 reviews" "
Rating 6 - Okay. 239 out of 1802 reviews" "
Rating 4 - Poor. 127 out of 1802 reviews" "
Rating 2 - Terrible. 103 out of 1802 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sylviane

Travelled with partner
Liked: Cleanliness, staff & service
The pool area needs attention. The lounge chairs look old, the jacuzzi needs to be cleaned, repainted. The hotel is a bit old, but the rooms are spacious, beds are very comfortable, lots of soft pillows.
Stayed 1 night in Apr 2024
Response from Bryan H. on 28 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. Can get to food,fun and excited easily.
Stayed 2 nights in Apr 2024
Response from Bryan H. on 28 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Steven, Ocala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds, easy parking.
Stayed 1 night in Apr 2024
Response from Bryan H. on 28 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Daniel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nce
Stayed 5 nights in Apr 2024
Response from Bryan H. on 28 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Marcel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is dated and need some renovations Elevator, pool area)
Stayed 3 nights in Apr 2024
Response from Bryan H. on 27 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go with family clean well maintained
Stayed 2 nights in Apr 2024
Response from Bryan H. on 27 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I didn't like was that the elevators took forever but overall great service, great breakfast, great stay.
Stayed 2 nights in Apr 2024
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

laporsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bryan H. on 27 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved, this property . In safe and quiet . Right off international drive . It was also need an amusement area (eye of Orlando I believe) but it was on the quiet side of area. Loved the hotel cleanliness and price .Breakfast was also good , plenty of options.
Stayed 2 nights in Aug 2023
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

2/10 Terrible

Igor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience- the staff of the hotel I was booked with was incompetent and unable to correct the error in the reservation- poor customer service and a total lack of communication and cooperation between Expedia and La Quinta- will never attempt to stay at La Quinta Orlando again and will avoid by all mean a booking thru Expedia - you are both horrible.!!
Stayed 1 night in Apr 2024
Response from Bryan H. on 20 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

10/10 Excellent

Noro, Manassas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Staff was competent. Breakfast was adequate.
Stayed 3 nights in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Excellent breakfast
Stayed 2 nights in Jan 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Clean room, nice breakfast
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

4/10 Poor

Khadene

Travelled with family and small children
Disliked: Amenities
We found a roach in the room and did ask for them to switch they did with an upgrade,Not a bad place to stay but it’s not your typical 4/5 star stay the breakfast is ok but not a lot of option after two day you’ll definitely get tired of the food , and also there a lot of things to do in the area
Stayed 3 nights in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

8/10 Good

Edwin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice
Stayed 3 nights in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

6/10 Okay

Stacy

Travelled with family, Business traveller
Liked: Staff & service
No refrigerator
Stayed 7 nights in Jan 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Place was clean and welcoming after a long flight.
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Forrest, Semmes

Travelled with family
Liked: Staff & service, amenities
There was a small roach that crawled across the desk/table. Room is outdated. Staff was nice. Right beside an ‘amusement park’ and it’s loud at night.
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

10/10 Excellent

Andrei

Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Leigh Ann

Liked: Staff & service
Conveniently located to many activities and attractions. A bit in need of updating
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Michael, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Property condition is good, the staff was very friendly, the location was excellent. Excellent excellent. This property is right next-door to the shopping and dining and activities complex called icon Park with the giant Ferris wheel. Also walkable to puppy golf, and hundreds of dining options. Easy freeway access Yet quiet property
Stayed 1 night in Apr 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Jose, Tamarac

Liked: Amenities
Ok
Stayed 2 nights in Mar 2024
Response from Bryan H. on 18 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Amenities
It is not as clean, and the property is worn down.
Stayed 2 nights in Apr 2024
Response from Bryan H. on 8 Apr 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

10/10 Excellent

Joanne, Jennings

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from Bryan H. on 8 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

6/10 Okay

Scott

Needs to be updated. The decor is dated and the paint, wallpaper and carpets are past their prime. 90’s feel. The place was clean and quiet to be fair.
Stayed 1 night in Apr 2024
Response from Bryan H. on 6 Apr 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Clean, quiet, friendly staff. We loved it.
Stayed 2 nights in Apr 2024
Response from Bryan H. on 6 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Elizabeth

Stayed 2 nights in Mar 2024
Response from Bryan H. on 25 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Monserrat

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 5 nights in Mar 2024
Response from Bryan H. on 4 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Keitresia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bryan H. on 4 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Nurangiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bryan H. on 4 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Spencer

The breakfast was onyl waffles and begals and cereal and such. Ig i was expecting more like eggs bacon busicuts and gravy etc. Was a decent room though.
Stayed 3 nights in Mar 2024
Response from Bryan H. on 1 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Reshma

Liked: Staff & service, property conditions & facilities
Courteous staff, good breakfast ,
Stayed 5 nights in Mar 2024
Response from Bryan H. on 1 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Amit

Stayed 1 night in Mar 2024
Response from Bryan H. on 20 Apr 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Arturo, Houston

Business traveller
Liked: Cleanliness, staff & service
Getting a room key daily
Stayed 5 nights in Mar 2024
Response from Bryan H. on 30 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Miriam, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to be near convention center this is perfect Staff is 5 Star
Stayed 1 night in Feb 2024
Response from Bryan H. on 30 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Atul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and great value.
Stayed 3 nights in Mar 2024
Response from Bryan H. on 28 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Magdiel Celis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Small Beds full size not queen size Room 406 carpet ripped by bathroom door Bathrooms door doesn’t lock Broken shower head Steam Iron doesn’t work everything except the above mentioned was good Front desk lady was friendly Breakfast is good They have fruit,yogurt,coffee ,cereal,milk,waffles orange juice, apple juice
Stayed 3 nights in Mar 2024
Response from Bryan H. on 28 Mar 2024
Thank you for your feedback and I apologize it wasn’t a pleasant stay. I will make sure to reach out to the proper departments about the issues brought to our attention so we can get them addressed.

8/10 Good

Newton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Bryan H. on 28 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for the price.
Stayed 2 nights in Mar 2024
Response from Bryan H. on 25 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place and staff was so amazing and friendly and made me feel welcomed and breakfast had great choice of food. The only thing was no microwave or refrigerator in room.
Stayed 3 nights in Mar 2024
Response from Bryan H. on 25 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 2 nights in Mar 2024
Response from Bryan H. on 25 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

ruben, North Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff. Easy to park. Well maintened
Stayed 1 night in Mar 2024
Response from Bryan H. on 25 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

8/10 Good

Rocher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be better
Stayed 4 nights in Mar 2024
Response from Bryan H. on 23 Mar 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

6/10 Okay

Bazelais

Business traveller
Liked: Staff & service, amenities
It’s decent if you have allergies I would recommend somewhere else bad allergies in room
Stayed 3 nights in Mar 2024
Response from Bryan H. on 23 Mar 2024
Thank you for your feedback and I apologize the hotel didn’t meet your standards. Your feedback will be looked into to see where we can assist with the feedback given.

10/10 Excellent

Matthew

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - room was clean.
Stayed 1 night in Mar 2024
Response from Bryan H. on 23 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Matthew

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Kimberly, the other 2nd shift front desk staff and Lewis from maintenance for addressing a hotel room door lock issue quickly and with professionalism! I’ve stayed at the hotel several times and great experience overall.
Stayed 1 night in Mar 2024
Response from Bryan H. on 23 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

10/10 Excellent

Brigham, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. The property was clean and we loved the location!
Stayed 1 night in Mar 2024
Response from Bryan H. on 23 Mar 2024
Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!