Room, 1 King Bed (High Floor) | Premium bedding, down duvets, pillow-top beds, in-room safe
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Reviews of Hyatt Place Orlando / I-Drive / Convention Center

3 out of 5
Hyatt Place Orlando / I-Drive / Convention Center
8741 International Dr, Orlando, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1008 reviews" "
Rating 8 - Good. 239 out of 1008 reviews" "
Rating 6 - Okay. 110 out of 1008 reviews" "
Rating 4 - Poor. 54 out of 1008 reviews" "
Rating 2 - Terrible. 49 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places
Stayed 1 night in May 2024
Response from Roberto on 24 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excellent

Manola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service, Damon at the front desk was great!!!, the hotel is renovated, the breakfast is great. i will stay again soon.
Stayed 5 nights in May 2024
Response from Damon Lai - Hyatt Place on 22 May 2024
We are delighted to hear that you enjoyed your recent stay at our hotel. Please visit us again during your next visit to Orlando.

10/10 Excellent

Yamilette

Stayed 3 nights in May 2024
Response from Roberto on 21 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities
Clean, beautiful room
Stayed 1 night in May 2024
Response from Peter Prokos on 20 May 2024
Thank you for choosing to stay with us Karen! We're so happy you enjoyed your stay with us! We do hope to host you again soon!

10/10 Excellent

Leydis

Liked: Cleanliness, staff & service, property conditions & facilities
Is super good
Stayed 1 night in Mar 2024
Response from Peter Prokos on 19 May 2024
Thank you for choosing to stay with us Leydis! We're so happy you enjoyed your stay with us! We do hope in the future, you will consider staying with us again!

10/10 Excellent

Maria

Excellent stay we had
Stayed 4 nights in May 2024
Response from Peter Prokos on 19 May 2024
Thank you for choosing to stay with us Maria! Please know we take your comments very seriously, and we're so happy you enjoyed your stay with us! We do hope to see you again soon!

10/10 Excellent

Darlene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was so please with everything about the Hyatt Place. The breakfast crew was so nice,the front desk was awesome. I just can not say enough about this hotel it is located in a great place. I had a room with a view og the ferris wheel so beautiful. This a great place to stay if you looking for clean, quiet , safe and good customer service.
Stayed 2 nights in May 2024
Response from Peter Prokos on 17 May 2024
Thank you for choosing to stay with us Darlene! We really enjoyed hosting you and your family! We do hope in the future you will consider staying with us again!

10/10 Excellent

Colenena

Travelled with family
Liked: Cleanliness
Very Clean , breakfast buffet was laid out varieties of different choice of items of food. I enjoyed the stay me and my family! Will stay again 😊
Stayed 4 nights in May 2024
Response from Peter Prokos on 14 May 2024
Thank you for choosing to stay with us Colenena! We're so happy you enjoyed your stay with us, I will personally make sure I share this with our team! We look forward to hosting you again soon!

8/10 Good

Davine

Liked: Staff & service, property conditions & facilities
The stay here was comfy & was in close proximity to everything.
Stayed 2 nights in May 2024
Response from Peter Prokos on 13 May 2024
Thank you for choosing to stay with us Davine. We're happy you enjoyed your stay with us. We do hope to see you again soon!

10/10 Excellent

jina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay at this hotel and very convenient location!
Stayed 9 nights in Apr 2024
Response from Damon Lai - Hyatt Place on 7 May 2024
We are delighted to hear that you enjoyed your stay with us. Please visit us again during your next visit to Orlando.

10/10 Excellent

Geofrey

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 4 nights in May 2024
Response from Damon Lai - Hyatt Place on 7 May 2024
We are delighted to hear that you enjoyed your stay with us. Please visit us again during your next visit to Orlando.

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stuff
Stayed 3 nights in May 2024
Response from Roberto on 6 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

10/10 Excellent

Ruben

Stayed 1 night in Apr 2024
Response from Roberto on 21 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact our hotel was in walking distance for main hot spots in Orlando . Also I'm shouting out Roberto specifically at the front desk he was very helpful and sweet our entire stay !
Stayed 4 nights in Apr 2024
Response from Damon Lai - Hyatt Place on 1 May 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

8/10 Good

Badewattee

Stayed 4 nights in Apr 2024
Response from Peter Prokos on 19 May 2024
Thank you for choosing to stay with us! We're so happy you enjoyed your stay with us! We do look forward to seeing you again soon!

8/10 Good

Neftali

Liked: Cleanliness, staff & service
Property is ok, location is ok breakfast is the typical hotel breakfast. Room was clean and now room make up is every other day not daily
Stayed 4 nights in Apr 2024
Response from Peter Prokos on 29 Apr 2024
Thank you for choosing to stay with us Neftali. We're very happy you enjoyed your stay with us! I'm sorry you didn't enjoy our breakfast very much; we do typically change it every day with some different options. We do hope to see you again in the future!

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Peter Prokos on 29 Apr 2024
Thank you for choosing to stay with us Miguel. We're very happy you enjoyed your stay with us! We do hope to see you again in the future!

10/10 Excellent

Rodolfo

Stayed 4 nights in Apr 2024
Response from Peter Prokos on 19 May 2024
Thank you for choosing to stay with us Rodolfo! We're so happy you enjoyed your stay with us! We do hope to see you again soon!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Damon Lai - Hyatt Place on 27 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Sapna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and answered all questions. Breakfast was great. Lots of dining options close by
Stayed 3 nights in Feb 2024
Response from Damon Lai - Hyatt Place on 27 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Mica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Peter Prokos on 25 Apr 2024
Thank you for choosing to stay with us Mica! We're thrilled you enjoyed your stay with us! We do hope to see you again soon!

10/10 Excellent

Tpmaxanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don was AMAZING! Super helpful and great customer service.
Stayed 1 night in Apr 2024
Response from Damon Lai - Hyatt Place on 20 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Ambalavanar

Stayed 4 nights in Mar 2024
Response from Roberto on 4 May 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.

6/10 Okay

NAGY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
boring & bland breakfast, egg smells like onion everyday, limited options small bathroom, opening and closing the door is very difficult
Stayed 7 nights in Apr 2024
Response from Damon Lai - Hyatt Place on 13 Apr 2024
Thank you for your feedback about the breakfast quality. Your concerns are very important to us and will be reviewed my management for improvement.

10/10 Excellent

Oya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean hotel. The employees are very friendly and helpful. The location is so convenient and you can walk to restaurants and grocery stores.
Stayed 1 night in Apr 2024
Response from Damon Lai - Hyatt Place on 10 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Nice room and helpful staff.
Stayed 1 night in Apr 2024
Response from Damon Lai - Hyatt Place on 10 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

8/10 Good

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and nice. Male hosts were very friendly and welcoming. Breakfast was decent.
Stayed 4 nights in Apr 2024
Response from Peter Prokos on 7 Apr 2024
Thank you for choosing to stay with us Brittney! We're so happy you enjoyed your stay with us! We do hope to host you again!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the place was well located and very convenient
Stayed 3 nights in Mar 2024
Response from Peter Prokos on 5 Apr 2024
Thank you for choosing to stay with us Kevin! We're very excited you enjoyed your stay with us. We do hope to see you again soon!

6/10 Okay

james

Stayed 1 night in Mar 2024
Response from Damon Lai - Hyatt Place on 27 Apr 2024
I am terribly sorry to hear that you had an unpleasant experience during your stay. If there is anything we can do to make it up to you, please let us know.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Friendly staff.
Stayed 4 nights in Mar 2024
Response from Peter Prokos on 4 Apr 2024
Thank you for choosing to stay with us Todd, we're very happy you enjoyed your stay with us! We do hope to host you again soon!

10/10 Excellent

Nakia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were polite and helpful. The hotel was near a lot of restaurants and attractions. We will stay again the next time in Orlando.
Stayed 2 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 2 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Peter Prokos on 3 Apr 2024
Thank you for choosing to stay with us James! We're so happy you enjoyed your stay with us! We do hope to see you again in the future!

10/10 Excellent

Darilsi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, staff was very nice and welcoming. Fantastic location close to the parks, and walking-distance shopping & food. No complaints at all!
Stayed 2 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 1 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Miriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service excellence, clean environment
Stayed 2 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 1 Apr 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Sandra's

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it Would definitely stay there again
Stayed 4 nights in Mar 2024
Response from Peter Prokos on 25 Mar 2024
Thank you for choosing to stay with us! We're so happy you enjoyed your stay with us! Please let us know when you're thinking of coming back so we can take care of you again! See you soon!

10/10 Excellent

Jade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and it was great both times nice clean rooms. The breakfast was ok but had a nice selection. I do think for the price parking should be included but if that is the only complaint we are doing ok!
Stayed 2 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 22 Mar 2024
We are happy to hear that you enjoyed your stay with us.Please visit us again during your next visit to Orlando.

10/10 Excellent

DAWN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, great location and breakfast bar had tons of options.
Stayed 2 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 22 Mar 2024
We are happy to hear that you enjoyed your stay with us.Please visit us again during your next visit to Orlando.

10/10 Excellent

Keny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Roberto on 20 Mar 2024
Green, Roberto (ORLZL-F)Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Damon Lai - Hyatt Place on 19 Mar 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

6/10 Okay

martin

Disliked: Cleanliness
AC not working
Stayed 3 nights in Mar 2024
Response from Damon Lai - Hyatt Place on 19 Mar 2024
I am sorry that your AC was not working properly during your recent stay. I have dispatched a technician to inspect the AC.

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time there
Stayed 1 night in Mar 2024
Response from Damon Lai - Hyatt Place on 19 Mar 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Kayode

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 1 night in Mar 2024
Response from Roberto on 17 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Kaylee was exceptional.
Stayed 1 night in Mar 2024
Response from Roberto on 16 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Sarah

Travelled with family
The staff was very friendly and welcoming. The room is nice and clean.
Stayed 1 night in Mar 2024
Response from Roberto on 16 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Kortnie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jan 2024
Response from Peter Prokos on 13 Mar 2024
Thank you for choosing to stay with us Kortnie! We're so happy you enjoyed your stay with us! We do hope to see you again soon!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Peter Prokos on 13 Mar 2024
Thank you for choosing to stay with us Deborah! We're thrilled you enjoyed your stay with us! We do hope to see you again!

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel the room was way above my expectations great space and great facilities. I will definitely be staying there again. Highly recommend.
Stayed 1 night in Feb 2024
Response from Damon Lai - Hyatt Place on 8 Mar 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Wilaiwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good!
Stayed 2 nights in Feb 2024
Response from Damon Lai - Hyatt Place on 8 Mar 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was pivotal and accommodating
Stayed 2 nights in Jan 2024
Response from Damon Lai - Hyatt Place on 8 Mar 2024
We are delighted to hear that you enjoyed your stay.Please visit us again during your next visit to Orlando.

10/10 Excellent

Rossana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Peter Prokos on 27 Feb 2024
Thank you for choosing to stay with us Rossanna. We're so happy you enjoyed your stay with us! We do hope to see you again soon!