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The lady at the front desk talked forever! We got there at 1:30 am for 1 night and she insisted on going over all the amenities when we clearly dying to just get in bed
Marita
Stayed 1 night in May 2024
Response from Elier on 22 May 2024
Our apologies for that. Do you remember the name of the front desk agent that assisted you?
10/10 Excellent
Arkell
Travelled with partner
21 May 2024
Liked: Cleanliness, amenities
Construction goin on in the back woke us up Wednesday - Friday other than that everything was great
Arkell
Stayed 4 nights in May 2024
Response from Elier on 22 May 2024
We are so glad you had an amazing time with us here at Hilton Grand Vacation at Seaworld and do sincerely apologies for the construction noises! We hope to see you again soon!
We liked the suite and the layout. A few items need to be updated, but overall it was very nice.
Liked the pool and hot tubs and the location near SeaWorld.
pamela
Stayed 2 nights in May 2024
Response from Elier on 20 May 2024
We are so glad you had an amazing time with us here at Hilton Grand Vacation at Seaworld! We hope to see you again soon!
Poor customer care…seems like every situation was an oh well…got bit by a bed bug…one night of entertainment but music was low musicians came and went and we didn’t even know… first room t.v didn’t work…second room no towels or tissue paper and did I fail to mention bedbugs… just a terrible experience
Terrence
Stayed 4 nights in May 2024
Response from Elier on 17 May 2024
We are so sorry you had a not so good stay with us for that is not quite up to our standards here at HGVC SeaWorld. What may we do to make up for it?
For a vacation club hotel I thought it was a little underwhelming, but over all was a nice stay The pool area was very nice. If you go to sea world it would be definitely worth staying.
Keyth
Stayed 4 nights in Apr 2024
Response from Elier on 14 May 2024
We are so happy you enjoyed your stay with us and we appreciate the feedback! We hope to see you again soon!
Our room was very clean and spacious. The bar and food closing at 8:30 was very inconvenient and there is only grab and go breakfast available. Definitely should grocery shop if staying here.
Shannon
Stayed 3 nights in May 2024
Response from Elier on 14 May 2024
We are so happy you enjoyed your stay with us and we always appreciate the feedback! We hope to see you again soon!
10/10 Excellent
Kricia
5 May 2024
Liked: Cleanliness
Kricia
Stayed 2 nights in May 2024
Response from Elier on 14 May 2024
We are so happy you enjoyed your stay with us! We hope to see you again soon!
Easy access to most areas in the Orlando area. Had shuttle service and golf cart service readily available. Staff were very nice and accommodating. I would recommend staying there and I would stay there again.
Andrea
Stayed 5 nights in Apr 2024
Response from Elier on 6 May 2024
We are so glad you had an amazing time with us! We hope to see you again soon!
10/10 Excellent
SYLVIA
Travelled with family
22 Apr 2024
Best ever, one bedroom, 1.5 bath, full living room with a pull out bed, washer and dryer, a patio and a full furnished kitchen. The suite was very clean, perfect furnishings and staff were amazing. Pool, jacuzzi, and restaurant bar was a bonus. Priced through Expedia amazing.
SYLVIA
Stayed 5 nights in Apr 2024
Response from Elier on 6 May 2024
We are so glad you had an amazing time with us! We hope to see you again soon!
The check-in was easy, the amenities are great. However, the housekeeping staff weren't that great. I went to take a bath in the soaker tub to find small hairs by the drain. I went to boil water in the electric kettle to find a used coffee bag in there. I had to ask several times for extra sheets because when they would come into the room, they would take the sheets off of the sofa bed, but not replace them. Other than cleanliness of our room, the property was nice, clean and quiet.
Rachel
Stayed 3 nights in Apr 2024
Response from Elier on 6 May 2024
We are so glad you had an amazing time with us! We hope to see you again soon!
We booked for the closeness to Seaworld but it's not counted as a Seaworld hotel for any discounts unless you're an owner or member. The shuttles were convenient but times were limited so we Ubered to Aquatica. You can walk to Discovery Cove and Seaworld. The pools were nice the walkway to the pond does need some repair as there are boards that feel very soft. Room was great and huge.
Judith
Stayed 4 nights in Apr 2024
Response from Elier on 6 May 2024
We are so glad you had an amazing time with us! We hope to see you again soon!
We are so glad you had an amazing time with us! We hope to see you again soon!
6/10 Okay
Michael
Travelled with family and small children, Business traveller
17 Apr 2024
Disliked: Staff & service
Not a four star service facility. Limited housekeeping; only turned down the room once in over a week stay and only by specific request. Phones in room didn’t work. Couldn’t accommodate late checkout due to staff overwhelmed and overbooked.
Michael
Stayed 3 nights in Apr 2024
Response from Elier on 20 May 2024
We are so glad you had an amazing time with us here at Hilton Grand Vacation at Seaworld! We hope to see you again soon!
This was a great resort and had very great amenities. If you are looking for a place that's central to all theme parks and with great dining options nearby, look no further!
Toney
Stayed 3 nights in Apr 2024
Response from Elier on 6 May 2024
We are so glad you had an amazing time with us! We hope to see you again soon!