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The location was nice. I preferred the Orlando location for personal reasons but I enjoyed my stay here.
Melinda
Stayed 1 night in Apr 2024
Response from liseth russell on 11 May 2024
Thank you for your review. We're glad to hear that you found our location nice, although we understand that you have a preference for the Orlando location due to personal reasons. We're delighted that you enjoyed your stay with us, nonetheless. If you ever decide to visit us again, we'll strive to make your experience even better.
8/10 Good
Brian
23 Apr 2024
Disliked: Property conditions & facilities
Very disappointed!!! I stayed over an extra day from my convention to rest. I was not told the pool would be closed or o would have went to another hotel. This should be on website & communicated at check in.
Brian
Stayed 1 night in Apr 2024
Response from Felipe A. on 25 Apr 2024
We sincerely apologize for any inconvenience caused by the unexpected closure of the dry area next to the ADA chair. Please be assured that the pool itself remained open for use during your stay. We understand the importance of clear communication and will take steps to ensure that such information is accurately conveyed on our website and during check-in. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
The only thing they should add to the room would be a regular comfortable chair, if could fogure out where to place it.
Annette
Stayed 4 nights in Apr 2024
Response from liseth russell on 22 Apr 2024
Thank you for your feedback. We appreciate your suggestion regarding the addition of a regular comfortable chair in the room. We'll certainly consider your input as we continuously strive to improve our guests' experiences.Warm regards,
The staff very gently! Jesus at the front desk excellent service all the facilities brand new and clean! See IU soon fellas
Franklin
Stayed 1 night in Apr 2024
Response from Felipe AGM. on 17 Apr 2024
We're glad to hear that you had a great experience with our gentle staff, especially Jesus at the front desk! Thank you for appreciating our brand-new and clean facilities. We can't wait to welcome you back soon!
Everything was great. Beds were not soft, like most Hampton Inn hotels.
Ashley
Stayed 1 night in Apr 2024
Response from liseth russell on 13 Apr 2024
Thank you for sharing your feedback with us. We're pleased to hear that overall, your experience at our hotel was great. However, we're sorry to learn that the beds did not meet your expectations in terms of softness.We appreciate your input and will certainly take your comments into consideration as we strive to improve our guest experience. If there's anything else we can do to enhance your comfort during future stays, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another pleasant stay.Warm regards,
Thank you for staying with us, Javier. We appreciate your feedback and business. Hope to have you back soon.
10/10 Excellent
Ken
11 Apr 2024
Liked: Property conditions & facilities
Relatively new hotel, clean and courteous
Ken
Stayed 1 night in Apr 2024
Response from liseth russell on 13 Apr 2024
Hi Ken, Thank you for taking the time to share your experience with us. Providing a welcoming and comfortable stay for our guests is our top priority, and we're thrilled that we met your expectations.Your feedback is invaluable to us as we continue to strive for excellence in hospitality. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
Hi Marjoris, Thank you for taking the time to share your experience with us. Providing a welcoming and comfortable stay for our guests is our top priority, and we're thrilled that we met your expectations.Your feedback is invaluable to us as we continue to strive for excellence in hospitality. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
10/10 Excellent
Ying
5 Apr 2024
Ying
Stayed 1 night in Mar 2024
Response from liseth russell on 13 Apr 2024
Hi Peter, Thank you for taking the time to share your experience with us. Providing a welcoming and comfortable stay for our guests is our top priority, and we're thrilled that we met your expectations.Your feedback is invaluable to us as we continue to strive for excellence in hospitality. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
Very clean and functional. Good facilities within walking distance. Good parking.
Nigel
Stayed 1 night in Apr 2024
Response from liseth russell on 5 Apr 2024
Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback regarding the cleanliness, functionality, and proximity of our facilities.It's always rewarding to know that our guests enjoy the amenities we offer, including the convenience of nearby attractions within walking distance and ample parking facilities.We look forward to welcoming you back in the future and providing you with another excellent stay.Warm regards,
Hi Peter, Thank you for taking the time to share your experience with us. Providing a welcoming and comfortable stay for our guests is our top priority, and we're thrilled that we met your expectations.Your feedback is invaluable to us as we continue to strive for excellence in hospitality. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
Thank you for your fantastic review and for awarding us a perfect score of 5 out of 5! We're delighted that you enjoyed your stay with us. Your feedback means a lot to us, and we can't wait to have the pleasure of welcoming you back for another wonderful experience.
10/10 Excellent
Melissa
24 Mar 2024
Melissa
Stayed 1 night in Mar 2024
Response from Felipe AGM on 17 Apr 2024
We appreciate your perfect rating! Thank you for choosing us, and we hope to see you again soon!
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our rooms to be wonderful and impeccably clean. Providing a comfortable and pristine environment for our guests is our top priority, and your feedback is greatly appreciated.We hope to have the pleasure of welcoming you back for another delightful stay in the future.Warm regards,
6/10 Okay
Stacy
Travelled with family
12 Mar 2024
The bathroom door didn’t lock. The front staff didn’t say “hi” when we passed by. Housekeeping didn’t leave more shampoo.
Stacy
Stayed 3 nights in Mar 2024
Response from liseth russell on 18 Mar 2024
Thank you for bringing these concerns to our attention. We sincerely apologize for the inconveniences you experienced during your stay.Rest assured, we have taken note of the issues with the bathroom door lock, the lack of greeting from our front staff, and the oversight regarding the shampoo replenishment by housekeeping. Please know that we will address these matters with our team to ensure that such lapses do not recur in the future.We greatly appreciate your feedback as it helps us to improve our services and provide a better experience for all our guests.If you decide to stay with us again, we would love the opportunity to make it right for you.Warm regards,
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our accommodations to be nice, friendly, and clean. Providing a welcoming and spotless environment for our guests is always our goal.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,
We value your opinion and would be grateful for any additional feedback you may have to offer. Your insights are instrumental in guiding us toward further enhancements.Safe travels.
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.Safe travels.
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
We value your opinion and would be grateful for any additional feedback you may have to offer. Your insights are instrumental in guiding us toward further enhancements.safe travels.
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
10/10 Excellent
Jose
18 Jan 2024
Jose
Stayed 2 nights in Jan 2024
Response from liseth russell on 19 Feb 2024
We are delighted that you had a wonderful stay and that you gave us a fantastic review. Thank you, come back soon, and safe travels.
Everything was great. Clean and nice. But the extractor on the ceeling was load and was directly connected.
Leandro
Stayed 2 nights in Jan 2024
Response from liseth russell on 19 Feb 2024
Your feedback is invaluable to us as it helps us continuously improve and enhance the quality of our services. We are grateful for your support and trust in us.Safe travels
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
10/10 Excellent
robert
7 Jan 2024
robert
Stayed 2 nights in Jan 2024
Response from liseth russell on 19 Feb 2024
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
We strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.Your feedback is invaluable to us as it helps us continuously improve and enhance the quality of our services. We are grateful for your support and trust in us.Safe travels.
Enjoyed our overnight visit next time we are in the area we will stay there again. The place was clean and the bed was comfortable. A great breakfast was served with plenty of options. I would definitely recommend staying here.
Patricia
Stayed 1 night in Dec 2023
Response from liseth russell on 11 Feb 2024
We are delighted that you had a wonderful stay and that you gave us a fantastic review. Thank you, come back soon, and safe travels.
we strive to provide exceptional service and a memorable stay for all our guests, and it is truly rewarding to hear that we have succeeded in meeting your expectations.
The property was clean. The staff were super nice.
Cecile
Stayed 13 nights in Dec 2023
Response from liseth russell on 11 Feb 2024
We are delighted that you had a wonderful stay and that you gave us a fantastic review. Thank you, come back soon, and safe travels.
10/10 Excellent
Jose
1 Jan 2024
Liked: Amenities
I live in the around the area and was very impressed with the quality of the facility. The only two issues we had is with bourse
My 2 kids, wife and i’d stay 20 days, and veri
Jose
Stayed 19 nights in Dec 2023
Response from liseth russell on 19 Feb 2024
We are delighted that you had a wonderful stay and that you gave us a fantastic review. Thank you, come back soon, and safe travels.
We are delighted that you had a wonderful stay and that you gave us a fantastic review, any feedback that you will like to provide us will be appreciated. Thank you, come back soon, and safe travels.