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Reviews of Drury Plaza Hotel Orlando - Disney Springs Area

3 out of 5
Drury Plaza Hotel Orlando - Disney Springs Area
2000 Hotel Plaza Boulevard, Lake Buena Vista, FL

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1714 out of 1948 reviews" "
Rating 8 - Good. 171 out of 1948 reviews" "
Rating 6 - Okay. 42 out of 1948 reviews" "
Rating 4 - Poor. 14 out of 1948 reviews" "
Rating 2 - Terrible. 7 out of 1948 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury is a family favorite. The customer service here is top notch. We love the Kickbacks complimentary evening specials they have. It brings the whole resort together. Nothing better than free things especially at an Orlando, Disney area resort. We are locals and this is hard to find! We enjoy Drury whole heartedly and look forward to visiting it again & again.
Stayed 1 night in May 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. 10/10. Definitely coming back to Drury next time I visit Disney/Universal!!
Stayed 5 nights in May 2024

10/10 Excellent

Leia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean, staff were beyond friendly and helpful!! Will stay there again!
Stayed 2 nights in May 2024

10/10 Excellent

Saeideh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the free happy hours and breakfast and free shuttle buses to disney. Pool was nice specially that towels were provided beside the pool. Close to both universal orlando and Disney parks.
Stayed 6 nights in May 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, amenities
Fabulous place to stay. I will definitely come back again.
Stayed 5 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Could only stay one night but will definitely go again.
Stayed 1 night in Mar 2024

10/10 Excellent

toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel can’t wait to stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great value for the price. We had a beautiful view from our window and could see fireworks from Epcot. My only complaint is that Expedia did not verify that I needed a roll in shower, so I didn’t get one. It was a wheelchair accessible room, but with an accessible tub, which did not work for me. That was very disappointing. I don’t think I’ll use Expedia again.
Stayed 1 night in May 2024

6/10 Okay

Abbie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really wanted to like this hotel. I heard great things but unfortunately we didn’t experience the same thing. The free food option and no resort fees are nice, but that seemed to be about it. We had to incidents with the elevator doors that resulted in my young child getting hurt not once but twice. There was a room on our floor that was pounding music till well past 1AM which again had our youngest child not sleeping despite the sound machine we had going. The splash pad area is extremely slippery and pool chairs are being saved for hours without anybody there. We are pass holders and frequently visit Disney, but unfortunately won’t be staying here again.
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel Checked all our boxes!! Amenities were amazing! Clean and exceptional staff ! Can’t wait to come back will recommend this to all our friends
Stayed 3 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Diana

we had a great time. staff were very accomodating especially Gina.
Stayed 3 nights in May 2024

10/10 Excellent

George R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great food
Stayed 2 nights in May 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this Property Kids really enjoyed the Big Swimming pool.
Stayed 4 nights in May 2024

6/10 Okay

Rebecca Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent shuttle service to the parks. Easy walk to Disney Springs. Very clean and beds comfortable.
Stayed 8 nights in May 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to leave. We had an amazing stay. I will be definitely recommending to friends and family. Beautiful clean rooms, friendly staff. Convenient shuttles to Disney and Disney springs. Breakfast and dinner with drinks included. Pool is clean. Hotel is situated in a safe area and I was able to walk to Disney springs without any issues. Beds are comfortable and inviting. Close to all the fun! Thank you so much Drury Hotel. I can not wait to come back!!
Stayed 4 nights in May 2024

10/10 Excellent

Chloe Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and house keeping was perfection!
Stayed 5 nights in May 2024

10/10 Excellent

Willian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at Drury, and I can't praise them enough. The staff is so friendly and always ready to help. The facility is gorgeous and clean as it should be. The complimentary breakfast and dinner are good and during great times. And the price is on point for the service. No doubt I will stay here again on my next trip to Orlando.
Stayed 4 nights in May 2024

10/10 Excellent

Christine Elaine

Liked: Property conditions & facilities
Friendly staff always ready to help. Airport transportation would be nice.
Stayed 7 nights in May 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean property with great amenities
Stayed 1 night in May 2024

10/10 Excellent

Gav

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Saw Min Thu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, free shuttle too all theme parks, nice 5:30 kickback light dinner, family friendly amenities. I don't really enjoy breakfast which is repeated everyday.
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could see the Epcot fireworks from the pool!
Stayed 3 nights in May 2024

10/10 Excellent

Michael, LAND O LAKES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here at the recommendations of several friends. We did 1 day at Disney Springs and 2 days at the Disney Parks and this was the perfect location!!! About an 18 minute walk to Disney Springs (we walked each time) but the hotel also offers bus services. Very impressed by the facilities and inclusions that they offered. Free breakfast was actually a great spread (scrambled eggs, biscuits and gravy, fruit, bagels, muffins, toast, cereal, sausage, wraps, yogurt, waffles etc). There was also a "happy hour" with a snack-style buffet (nachos, pasta alfredo, chicken, popcorn etc.) and 3 free alcoholic drinks per guest. Lots of coffee, tea, pop, juice, water, as well. They had great transportation to the parks and we were able to be the first dozen people in line for early entry at each park. We were a bit confused by the early entry part and if this hotel was included since it was only an affiliate hotel - but it is! Just make sure to have the reservation linked to your Disney app. We had issues doing this with the reservation number provided by Expedia so we called the hotel and they provided the correct number and it worked with no issue. Will absolutely be staying here again when we return!
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing hotel. Pool area is great, shuttles are a bonus, breakfast and kickback options wonderful.
Stayed 7 nights in May 2024

8/10 Good

Mary Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a good stay! Shuttle to disney resorts and the early evening food made it good value for money. Will stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient but also has great amenities-
Stayed 2 nights in May 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

KERRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Soft beds
Stayed 1 night in May 2024

10/10 Excellent

Sarah, Essex Junction

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great for a family with a toddler. The suite style room, park shuttle service, delicious complimentary breakfast and other onsite perks made this the best place to stay! I can’t wait to go back!
Stayed 2 nights in May 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in May 2024

8/10 Good

CN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the hotel itself was very clean. We would have liked maid service more than once during our stay of 5 nights though.
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel.
Stayed 5 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic hotel! We're very happy with our stay!
Stayed 1 night in May 2024

10/10 Excellent

Nick

Travelled with family
Liked: Amenities
Nice place
Stayed 1 night in May 2024

8/10 Good

eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, clean, good location close to Disney Springs. Breakfast...poor. They didnt make my room during the day. The houskeeper showed up at 8pm to clean the room!!!
Stayed 3 nights in May 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a wonderful option when visiting the parks. Super clean and updated. Loved the free breakfast with make your own Mickey waffles and other options. Room was spacious and very clean. Also, was super quiet compared to other hotels I have stayed at in the Disney Springs area. The pool looked nice but never got a chance to use it. There is timely park and Disney Springs transportation. I ordered dinner to go one night from the lobby restaurant and it was very good and ready at the time stated. Every staff member I encountered was super friendly and helpful. Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 5 nights in May 2024

10/10 Excellent

Joe, Bethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Mark

Stayed 1 night in May 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024