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Rating 10 - Excellent. 1034 out of 1878 reviews" "
This is our second time staying there for a whole week. It's a very convenient location right inside UCF and walking distance to Bank of america. It's a good hotel for the location and the price.
lot of people find it hard to figure out the locks. keys would randomly disengage or not work and also the internet would randomly drop 9 am ish then come back up 5 minutes after. Other than these 2 minor issues it's a 2 thumbs up. Hotel staffs are really nice and front desk the best and not to mention very good breakfast.
Kaiser
Stayed 8 nights in Apr 2024
Response from Gabe I. GM on 15 May 2024
Thank you for the kind words Kaiser. We appreciate your feedback and look forward to addressing your concerns. Hopefully we will see you again in the near future.
8/10 Good
Amber
Travelled with partner
13 May 2024
Liked: Cleanliness, staff & service, amenities
Easy check in. Room was nice and clean with plenty of space. Staff is nice. Breakfast was good. Outside could use some work appearance wise (pressure wash, paint job, etc) but would otherwise recommend.
Amber
Stayed 2 nights in May 2024
Response from Gabe I. GM on 15 May 2024
Thank you for your review and feedback Amber. We will make sure to look into your concerns in order to improve your experience and our operations. We hope to see you again soon.
I liked the convenience to UCF and it was reasonably priced.
Noel
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.
8/10 Good
Mary Jean
12 May 2024
Staff is welcoming, helpful and pleasant. Property is clean and neat. Toilet was too low for us and big chair in room had stain in middle of seat cushion unfortunately.
Mary Jean
Stayed 2 nights in May 2024
Response from Management on 13 May 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.
Thank you for your feedback. We are happy that your stay was enjoyable.
6/10 Okay
Samantha
Travelled with group
7 May 2024
Liked: Cleanliness
Hotel was in great location however the AC in the room was not working and making a siren noise all night and they did not offer any compensation for this inconvenience.
Samantha
Stayed 1 night in May 2024
Response from Management on 8 May 2024
Thank you for bringing this to our attention. We apologize for any inconvenience. We hope to retain your business in the future by improving the guest experience.
We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.
Nice budget hotel close to UCF campus. Our room was large and clean. Bathroom was a good size. Beds were comfy. Free breakfast was a standard hotel breakfast with make your own waffles, fruit, cereal, etc. Overall, a good value.
Julie
Stayed 2 nights in Apr 2024
Response from Management on 7 May 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.
6/10 Okay
Martha
Travelled with family
30 Apr 2024
Liked: Staff & service
The property was fine, a little dirty, but great location close to ucf & staff was friendly & helpful.
Martha
Stayed 1 night in Apr 2024
Response from Management on 7 May 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.
The room had an extremely bad odor the cleaning people tried to cover up with a deodorant that was so strong we spent the first 2 hrs in the room with the doors propped open as it was so overwhelming. It definetely triggered my allergies the chemical smell was so strong as a cover up.
james
Stayed 1 night in Apr 2024
Response from Gabe I GM on 26 Apr 2024
Thank you for your review and feedback James. I am sorry your stay did not meet your expectations. It is a shame we were unable to address your concerns during your stay, as a room move would have alleviated the situation.
8/10 Good
Ericka, Miami Gardens
Travelled with family, Travelled with family and small children, Travelled with partner
I recommend this hotel, very good.
I suggest that you have more options for breakfast. That would be fabulous. The hotel staff is very friendly and courteous.
I liked being there.
Yimary
Stayed 2 nights in Mar 2024
Response from Management on 21 Apr 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.
The staff was super nice! The hotel was very clean. The bathroom door in my room didn't close all the way.
I enjoyed the fitness center and breakfast in the morning had many options
Melissa
Stayed 2 nights in Apr 2024
Response from Management on 17 Apr 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.
6/10 Okay
Doug
Travelled with family
15 Apr 2024
Liked: Staff & service
Trouble with room door.same food every day. Slow or nonworking elevator. Noisy heating cooling unit
Doug
Stayed 3 nights in Apr 2024
Response from Management on 15 Apr 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.