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Reviews of Quality Inn

2.5 out of 5
Quality Inn
215 Genesee Street, Oneida, NY

Reviews

6.6
Rating 10 - Excellent. 172 out of 905 reviews" "
Rating 8 - Good. 285 out of 905 reviews" "
Rating 6 - Okay. 167 out of 905 reviews" "
Rating 4 - Poor. 143 out of 905 reviews" "
Rating 2 - Terrible. 138 out of 905 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bed was comfortable.expedia double booked our room and was put in a double bed when we wanted at least a queen. Was told it would cost an extra hundred dollars to up grade to kig bed. When we checked in we where told no pets.At breakfast a man brought in a large long haired dog to breakfast. Breakfast was very slim choices , they could have had oatmeal or bagels,just had cereal and waffles. Other than that it was a good stay.
Stayed 1 night in May 2024

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness
Stayed 3 nights in May 2024

10/10 Excellent

Cynthia C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very helpful
Stayed 1 night in May 2024

8/10 Good

Shirelle

Travelled with partner
Liked: Property conditions & facilities
Bed was comfortable shower was very nice and water stayed hot. Enjoy the area there were so many establishments near by will stay again
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was closed without warning to the customer
Stayed 1 night in Apr 2024

10/10 Excellent

Melinda

Stayed 2 nights in Apr 2024

8/10 Good

LARRY

Liked: Amenities, property conditions & facilities
rates better than high class properties in area
Stayed 1 night in Apr 2024

10/10 Excellent

Senerio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Siyka

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like their breakfast menu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good. address doesn’t take you there though, takes you to an apartment complex nearby.
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The woman that checked us in was very nice. However the next morning, the man and woman that were cleaning made me feel very uncomfortable as they spoke no english and kept staring us down waiting for us to leave the room so they coukd get in there and clean it.
Stayed 1 night in Mar 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was waffles, cereal yogurt.
Stayed 7 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Valerie

Stayed 1 night in Mar 2024

8/10 Good

brenda

Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staring at this location. Very friendly and professional staff, from counter to housekeeping.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very clean and comfortable beds.
Stayed 1 night in Feb 2024

10/10 Excellent

Doreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right Price - close to casino
Stayed 1 night in Feb 2024

8/10 Good

Tracy Kim

Travelled with partner
Clean, basic necessities. The only negative is I wasn't asked for proof of ID when checking in.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen, Buffalo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside doesn't look nearly as nice as the inside. Everything smells brand new.
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024

10/10 Excellent

ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and great staff
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Stayed 1 night in Dec 2023

2/10 Terrible

Samantha

It was stink
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Stayed 1 night in Nov 2023

6/10 Okay

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
lumpy mattress
Stayed 1 night in Nov 2023

8/10 Good

Jody

Liked: Cleanliness, staff & service
Verynice
Stayed 1 night in Nov 2023

6/10 Okay

Irene

Stayed 2 nights in Nov 2023

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint was the heating unit in the room was pretty loud when it came on .
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an overnight trip. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Donell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Looked like room was just renovated so very clean. Only issue was no blow dryer in the bathroom.
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, room clean. However, the property is older, needs renovations/upgrading. There wasn't much of a breakfast area or any food. Tea & coffee i saw. Complaint (but not property fault) is ppl coming in very late or leaving early and slamming the doors making a very loud bang. Pillows are small and square & not comfortable. It wasn't a terrible stay but am used to nicer more updated surroundings.
Stayed 1 night in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent one-night stay
Simple, one night stay while in the area for a friend's wedding. All was well here. Basic room. Very spacious.
Stayed 1 night in Oct 2023

8/10 Good

mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean. Comfortable beds, if you like soft mattress. Staff not very personable. I wouldnt call their breakfast breakfast. Apples and mini muffin, juice and coffee. So if you are looking for basic, clean and comfy this is a good one.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2023

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived a little early and was told that an early check in was an additional $30.00. I was a little disappointed, but we found something to do and just came back. Room was nice and it was pretty quiet area and surrounding rooms were quiet and not partying. I would stay here again.
Stayed 1 night in Oct 2023

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean,quiet place to stay
Everything was very nice. The continental breakfast would be better if it had a few more options.
Stayed 3 nights in Oct 2023

6/10 Okay

Dillon

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was fine for what we needed it for. There was someone above us banging on the floor SO LOUD at 2 am which was very annoying but that doesn’t have anything to do with the property
Stayed 1 night in Oct 2023

2/10 Terrible

Kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, friendly staff and safe.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sabra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023