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Reviews of Welcome Apartments Olafsvik

2.5 out of 5
Welcome Apartments Olafsvik
Olafsbraut 19, Ólafsvík

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 194 reviews" "
Rating 8 - Good. 76 out of 194 reviews" "
Rating 6 - Okay. 23 out of 194 reviews" "
Rating 4 - Poor. 4 out of 194 reviews" "
Rating 2 - Terrible. 12 out of 194 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and had all the conveniences of home. It was hard to find once we got into town. The signage wasn't clear, and we had to ask across the street where it was located.
Stayed 1 night in Apr 2024

8/10 Good

Fahad

Liked: Cleanliness, property conditions & facilities
The apartment boasts a fantastic location with stunning views and overall cleanliness. The bathroom was also well-maintained. However, the only issue I encountered was the challenge of gaining access to the apartment. The digital key code was not provided in the initial email, so I had to call the provided number, which resulted in a delay before obtaining it.
Stayed 1 night in Aug 2023

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location near beach and the artic turns are every where
Stayed 2 nights in Aug 2023

2/10 Terrible

Evan

Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, but need to call to confirm check in. Also, not many dining options, although not hotel’s fault

8/10 Good

therese

Stayed 2 nights in Sep 2023

10/10 Excellent

Jamie

Stayed 1 night in Sep 2023

6/10 Okay

Jun

We stayed at welcome Apartments Olafsvik for two nights during our ring road trip in Iceland recently. The place is spacious, simple and basic but sufficient for our needs.

10/10 Excellent

Helen

Liked: Cleanliness, room comfort
Recommend these apartments.
Great location in centre of town. But the town is small. Great restaurant just under the apartments. Apartments were roomy and had all appliances required. Maid changed towels, teatowels and cloths every day.
Stayed 3 nights in Aug 2023

8/10 Good

Iain Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spacious studio apartment, easily enough room for all 3 of us. Clean and has everything needed. It is a little dated and the only thing that lets it down is no lift to get suitcases upstairs. Beware to other visitors that there is only one restaurant in town - but it is an excellent one!
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Avoid if possible
- something in the room have myself and my wife food poisoning; either the coffee or the spoons/cups. - the blinds don’t really cover the windows properly so during summer when the sun doesn’t set, lots of light comes in and it’s hard to sleep. - the shower is tiny- almost unusable. - the lady on the phone could’ve been a bit friendlier.
Stayed 1 night in Jul 2023

8/10 Good

Kirkwood

Liked: Cleanliness, property conditions & facilities
When I booked was told I'd get an email with entry codes. Did not get that email or message from Expedia (as far as I can find anyway). Was not a big deal though, as I was able to call and get the codes.

4/10 Poor

echo

Travelled with family, Travelled with family and small children
Disliked: Amenities
Room is spacious, with a kitchen. Clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Guoyu

Travelled with family
Liked: Cleanliness, room comfort
We had a triple room and it was clean and large. The stay was comfortable except there was a strong toilet smell when we talked in. The check in time was very strict and maybe the owner could email the room number and passcode ahead of time so that check in time can be relaxed. Overall it is a good stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
We had a great stay and enjoyed this apartment right on the harbor. The only beget I’ve is that our Wi-Fi service went out and night and did not work in the morning before we checked out. Everything else was great.
Stayed 1 night in Jun 2023

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Big apartment. Great restaurant down below. Had a little trouble checking in but once we were in, it was great.
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort
Great apartment
A very spacious and well equipped apartment in a nice location. There was plenty of room for four people and the kitchenette was excellent. A really good space to relax and explore the local area from, would happily stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

JOSEPH

Stayed 1 night in Aug 2022

6/10 Okay

Yunfei

Travelled with family
Liked: Cleanliness
It is very inconvenient to check in. Also, it is quite hard to find the hotel. I don't recommend it for future trips. Also, the cleaning of the room was not finished when I went there and had to wait outside the door for 10 minutes to see them clean the room.
Stayed 1 night in Aug 2022

2/10 Terrible

JAMES, VANCOUVER

Travelled with partner
Disliked: Amenities
I called 3 times trying to get Wifi work, but they sent one guy give me the user name and password, but my room on far side, the Wifi can’t reach there. But nobody care it.
Stayed 1 night in Jul 2022

10/10 Excellent

Dong

Stayed 1 night in Jul 2022

6/10 Okay

Shailendra

Liked: Cleanliness, room comfort
We got to the hotel . No one there , no communication about checking in . Found a number to call in order to check in . Called 20 times , no answer . After one hour a guy showed up, no English . Finally after another 30 min we got our room. Parking was very limited.
Stayed 1 night in Jul 2022

6/10 Okay

Claus

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms are basic but large and comfy. The check-in procedure was crazy. It says to call a number from the front entrance but that number was constantly busy. We finally got our code through the Expedia app, but the whole process took over an hour and left me wondering if I needed to find another place to stay. Not exactly what you want to spend your time on when jet lagged.
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Like a cheap hostel
The property did not give us the digital code to enter before hand and the phone in teh lobby did not work. Only way is to have Iceland cell phone and call them a few times before they pick up. The utensils were not clean. Shower curtains too small.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Slightly stressful
Decent rooms. Only negative is that we never get the access code emails when booking through hotels.com. There is no front desk, and no onsite staff. Also, no one picks up the one phone number provided for the property.
Stayed 1 night in Jul 2022

6/10 Okay

Gerald

Liked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ange

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness
This hotel has all the basics and it was clean. That said, we felt like we were scammed by the management. 30 minutes before check in I received an email that they had trouble processing the payment through Expedia. I called them and they said they couldn’t use another card over the phone, only Expedia could update it. So I contact Expedia, and they wouldn’t update it. After an hour between Expedia and the hotel, the only thing we could do would be to cancel it and rebook, however it would be in the 24 hour window of no cancellation, the hotel said they would wave the fees. They assured me they had plenty of rooms even though the website said they did not have the same type and rate. Once I cancelled, my rooms would come available. However this didn’t happen, and I could only book the larger room at a higher rate. So. This very basic room cost me 300$ more because they wouldn’t allow me to change my payment method. Also we needed to book two rooms because we were a party of 5, it turns out the room that we had had 4 beds and a sofa bed, so we only needed one room- and ended up paying for two ) at a higher rate).
Stayed 2 nights in Jun 2022

8/10 Good

peggy

Stayed 4 nights in May 2022

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
It's clean, easy contactless check in. Beautiful area esp the falls closer to the apartment.
Stayed 2 nights in Apr 2022

8/10 Good

Cindy

Stayed 1 night in Apr 2022

10/10 Excellent

Donald

Liked: Cleanliness, room comfort
Very, very spacious room!!! Also had its own kitchen. We had everything we needed. AND, we were able to get several channels on the tv and see American TV as well as Icelandic and British. Really enjoyed this room. Our second favorite room of the trip.
Stayed 1 night in Sep 2021

2/10 Terrible

Lori A

Travelled with family
Liked: Cleanliness, room comfort
Check-in rules need to be clarified
The property itself was fine, simple but clean and close to restaurants, grocery store and gasoline. The check-in was very confusing and I was told I needed to call at least 72 hours in advance to get the access code, yet no one answered the phone until after 4 PM on the day of check-in; we were very concerned about having to sleep in our car that night which was very stressful during our vacation.
Stayed 1 night in Aug 2021

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, room comfort
Plenty of space to spread out!
Hard to find because maps didn't seem to recognize it. We called and were directed to the right location immediately! We loved the kitchenette and the table and chairs. Nice restaurants below and across the street. Good wifi!! Was very quiet!!!
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Terrible customer service. The lady receiving the calls at the property was very rude and as if she was doing a favor. She would not give us the code over the mobile phone and when we reached the property it was very difficult to find them. Found a phone to call them but they would not pick it up. Would never stay here again.
Stayed 1 night in Aug 2021

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, room comfort
Amazing!
Rooms were big and roomy. Arrived very late but was met within 5 minutes with the key. Very accommodating reception. Would definitely stay there again.
Stayed 1 night in Jul 2021

10/10 Excellent

Perri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family.
This was a great note to stay at. It was me, my husband, my mother, and 6 month old daughter and the room was perfect for us. I needed a place to store breast milk and having a kitchenette was great! Would recommend.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralised location. Easy access to restaurants. Ease of check in and check out. Spacious.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Wonderful view of the marina. Nice size room.
Stayed 2 nights in Sep 2019

8/10 Good

ruiping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is ok place for vacation
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - spacious, clean, comfy, fully equipped, strong shower, location was fantastic too! Was a little confused about the check in procedure as we weren't sure if we could come and go or if the front door would lock at the checkin dealing time of 9pm so waited until after 9 to go for dinner so we knew we could get back into the building ( I'd recommend a later check in dealing time - we felt very rushed). Other than that, we really liked the apartment.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Big room. Nice breakfast. Review computer likes longer sentences.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice. Kitchenette with cooktop and microwave but no oven
Stayed 4 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019