6/10 Okay
Amanda
Travelled with family, Travelled with family and small children, Travelled with group
20 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
As for our first experience staying outside of the boardwalk area of ocean city this was a great option. It’s so close to the beach, a quick 5 minute ride to get to pretty much everything. We are a family of 5 and the accommodations were convenient and easy to navigate with 3 children in multiple age ranges. We had a 2bd suite and it was the perfect amount of space for us with the pull out sofa. The breakfast buffet was excellent!! The staff is very friendly and accommodating. We got great advice from the front desk for location suggestions for our family photos.
As for the property and the rooms, there’s a huge lack of care and attention to detail. Our room had some immediate cleanliness issues. We made the front desk aware and they took care of it right away.
We rented multiple rooms with other family members.
The rooms just overall weren’t as clean as we’d hoped. The carpet in the rooms are extremely dirty. The television’s kept randomly cutting off in the middle of my kids watching movies. The bathrooms are in desperate need of fixture/hardware upgrades. We received 4 sets of towels for our room. We needed an extra set and when we requested it we were told there aren’t anymore clean wash cloths in the entire hotel and it would take 45mins to an hour to get it sent up. There were no towels in the pool area. Several of the outlets in the room didn’t work.
I would say the owners of this property definitely could do better! The team there is great though!
Amanda
Stayed 3 nights in Jun 2024