Front of property
Check availability

Reviews of Grand Hotel Ocean City Oceanfront

3 out of 5
Grand Hotel Ocean City Oceanfront
2100 N Baltimore Ave, Ocean City, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 1203 out of 2021 reviews" "
Rating 8 - Good. 519 out of 2021 reviews" "
Rating 6 - Okay. 187 out of 2021 reviews" "
Rating 4 - Poor. 69 out of 2021 reviews" "
Rating 2 - Terrible. 43 out of 2021 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Binh

Liked: Property conditions & facilities
Easy parking
Stayed 1 night in May 2024

10/10 Excellent

Cinthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These is a great Hotel to stay at. The room was clean very spacious. The carpet was a bit dirty and smelled like cigarette when you first enter the room had to buy a candle to get rid of the smell a bit. But that’s pretty much the only thing that I didn’t like. So much to do just in the hotel it self walk right to the boardwalk and beach. A 24 hour coffee shop. My kids loved the arcade and both pools. My check in process was very quick and easy no problems at all. Rooms a very quiet at night, and our view to the ocean from the balcony was amazing. Would recommend and will come back.
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Property is a little dated, older bathrooms, rust on balcony railing.
Stayed 3 nights in May 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the boardwalk, large size rooms, free parking, great staff.
Stayed 1 night in May 2024
Response from Kyle on 26 May 2024
Thank you for your survey!

2/10 Terrible

Daniel

Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel itself was awesome very accommodating. The jewelry shop wasn’t open the soft serve ice cream machine was broken and the poor people in the cafe needed help. I tipped them on credit card and they never got it. I know they are contracted but still. The restaurant has wonderful food but the bartender has n duty should not be a bartender. Really struggling with maybe 10 people at the bar. Only sat people at the bar because he couldn’t handle the walk to the tables. But great food!!
Stayed 5 nights in May 2024
Response from Kyle on 26 May 2024
Glad our staff and hotel was accommodating for you. Our apologies about the food and beverage places while you were staying with us. Unfortunately they are 3rd party entities and are leased out. We will inform the parties to be about the issues that need to be corrected so we can give the best experience possible to all guests.

10/10 Excellent

Leonard

Liked: Property conditions & facilities
A
Stayed 6 nights in May 2024
Response from Kyle on 26 May 2024
Thank you for your survey!

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every minute of it.
Stayed 4 nights in May 2024
Response from Kyle on 25 May 2024
Thank you for your survey!

6/10 Okay

mary

Liked: Staff & service
The hotel staff was very nice. The first room I had 903 was very nice but a employee was fixing a door outside of my room and when asked when he would finish he was very abrasive and didn’t know so I asked for another room and was given 1102. The rooms were different and I noticed the carpet in 1202 was not as clean as in 903 but overall the stay was very nice.
Stayed 3 nights in May 2024
Response from Kyle on 25 May 2024
Thank you for your survey! Sorry you encountered this issue while staying with us. We will also look into this situation along with the rooms carpet you had stayed in to see if we need to make adjustments.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from check-in to the Bartenders to the entire staff were great
Stayed 1 night in May 2024
Response from Kyle on 25 May 2024
Thank you for your survey!

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the way to building is designed so view is good on the ocean side. Cafe is open 24hrs. Lots of things to do. Bed was very comfortable. The indoor pool was too cold and the chlorine levels were way too high. My eyes burned without getting my face in the water. The small fridge was more like a freezer. The bathroom faucet was really hard to turn on and off. There was no exhaust fan in the bathroom.
Stayed 3 nights in May 2024
Response from Kyle on 24 May 2024
Thank you for your survey!

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, but obviously very old. The bathrooms are SO small. Love that the parking was easy, and there was lots to do in the area.
Stayed 2 nights in May 2024
Response from Kyle on 24 May 2024
Thank you for your survey!

10/10 Excellent

Rubbi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 2 nights in Apr 2024
Response from Bert on 23 May 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

4/10 Poor

Shannon

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My toilet seat had fecal smudges on it. 2 spots. So disgusting Also the car garage had hazard tape everywjere n was not safe .
Stayed 2 nights in May 2024
Response from Bert on 23 May 2024
Thank you for your recent stay with us at the Grand Hotel. Our staff are on hand 24 hours a day to make your stay memorable. Please let us know during your stay if you have any concerns. We hope that you will visit us again soon.

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the views
Stayed 2 nights in May 2024
Response from Bert on 23 May 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how quick and simple it was to check-in
Stayed 1 night in May 2024
Response from Bert on 24 May 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Sawsan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Bert on 22 May 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

8/10 Good

Imani

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good
Stayed 2 nights in May 2024
Response from Bert on 21 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time there and we enjoy the cleanliness and the all around comfort.
Stayed 2 nights in May 2024
Response from Bert on 20 May 2024
Thank you for returning to the Grand Hotel. We hope that you will visit us again soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Bert on 20 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Milind

Liked: Cleanliness
Na
Stayed 1 night in May 2024
Response from Bert on 20 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Good

JASON

Liked: Cleanliness, staff & service, amenities
Always happy to stay at the grand very consistent and staff are very friendly and helpful
Stayed 1 night in May 2024
Response from Bert on 21 May 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

6/10 Okay

Dawn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location and great customer service with checking in and out
Stayed 3 nights in May 2024
Response from Bert on 13 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Monjur

Stayed 1 night in May 2024
Response from Kyle on 14 May 2024
Thank you for your survey!

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased. Staff was very helpful when we decided to stay an extra night. Would definitely stay again. Clean, lots of room (had 4 people).
Stayed 1 night in May 2024
Response from Kyle on 12 May 2024
Thank you for your survey!

8/10 Good

Jami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, except for parking. If you are unable to snag a spot in the parking lot, you are to park in a parking garage. Drove through the first floor, second floor had no cars, no signs, lots of caution tape. Turned around and went to the front desk and was told that we should have kept going to the 3rd and up. There should have been a sign. It didn’t even look safe. Ended up parking out on the street. Other than that, water pressure was terrible and the Java place with the signs that say 24 hour, was closed when I tried to get a late night snack. I would still go back again. It’s a great value for the money!
Stayed 1 night in May 2024
Response from Kyle on 12 May 2024
Thank you for your survey!

10/10 Excellent

Angie

Travelled with family
Liked: Amenities
Absolutely spectacular Hotel! Clean. Friendly. All the extra in hotel… shops, cafe, coffee, food , pools, everything needed. Loved it! Relaxing and spect views in room! Loved the smell of soaps and shampoos. Loved the comfort of room!!!! Beautiful views!!! My daughter & I had a wonderful stay!! I would love deals to stay again in Summer!
Stayed 1 night in May 2024
Response from Kyle on 12 May 2024
Thank you for your survey!

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the ocean, room was awesome! Would definitely stay here again!!
Stayed 1 night in Apr 2024
Response from Bert on 10 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon!

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with the hotel and staff. Would definitely stay again.
Stayed 1 night in May 2024
Response from Bert on 10 May 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. Thank you so much for taking the time to leave a review! We hope that you will visit us again soon.

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
First-timer there
Stayed 2 nights in May 2024
Response from Bert on 10 May 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
---
Stayed 5 nights in Apr 2024
Response from Bert on 9 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bert on 8 May 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive always loved the grand hotel, its one of my favorites. You dont get nice staff everywhere you go. The grand hotel staff never disappoint, always kind and thoughtful!
Stayed 2 nights in May 2024
Response from Bert on 6 May 2024
We are delighted that you enjoyed your stay with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for our late birthday and early mothers day get away! The on site bike rental was a plus!
Stayed 1 night in May 2024
Response from Bert on 7 May 2024
We are delighted that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave us a review. We hope that you will visit us again soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bert on 6 May 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Good

Rajdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Old but well maintained property. The rates are a bit higher compared to newer hotels but ocean views make up for it. The carpets may need attention.
Stayed 2 nights in May 2024
Response from Bert on 6 May 2024
Thank you for your recent stay with us at the Grand Hotel. We will address your concerns with our housekeeping staff. We hope that you will visit us again soon.

10/10 Excellent

Miguel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this hotel is worth it!
Stayed 2 nights in Apr 2024
Response from Kyle on 3 May 2024
Thank you for your survey!

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 1 night in Apr 2024
Response from Bert on 2 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very clean and quiet
Stayed 2 nights in Apr 2024
Response from Bert on 2 May 2024
We're delighted that you enjoyed your time with us at the Grand Hotel. We hope that you will visit us again soon.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay the staff were friendly and very helpful The convenience of on site restaurants is a plus. Plenty of restaurant choices within walking distance. Board walk shops and beach just steps away! We will be returning!
Stayed 3 nights in Apr 2024
Response from Bert on 2 May 2024
Thank you for your recent stay with us at the Grand Hotel. We hope that you will visit us again soon.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2024
Response from Kyle on 3 May 2024
Thank you for your survey!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay but it can be very loud between rooms and the smell of weed ruins sitting on the balcony
Stayed 2 nights in Apr 2024
Response from Kyle on 1 May 2024
Thank you for your survey!

10/10 Excellent

Genien

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at this hotel. The ocean view was beautiful. The indoor pool was fun in the same vicinity they have giant chess, giant connect 4, basketball and other games and vending machines. They have an ice cream store on one end and a pizza shop and arcade on the other end. Also a bar and grill restaurant and a 24 hour shop that sells coffee, baked goods, sandwiches, etc. The staff was friendly and personable and the hotel was clean. I would definitely go back.
Stayed 4 nights in Apr 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big. Clean. Nice.
Stayed 1 night in Apr 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Ray J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was uncooperative, it was rainy, cold& breezy therefore no beach time for me. But we did venture to the outlet & restaurants. Great relaxing weekend.
Stayed 2 nights in Apr 2024
Response from Bert on 29 Apr 2024
We are so glad that you enjoyed your time with us at the Grand Hotel. Thank you for taking the time to leave a review. We hope that you will visit us again soon.

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 2 nights in Mar 2024
Response from Kyle on 30 Apr 2024
Thank you for your survey!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 4 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family's go to hotel during our off season explorations.
Stayed 3 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!

10/10 Excellent

Richard

Stayed 3 nights in Apr 2024
Response from Kyle on 19 May 2024
Thank you for your survey!

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from Kyle on 29 Apr 2024
Thank you for your survey!