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The Square Hotel

4.0 star property
Indulge in fine dining, live music, and warm hospitality. Enjoy seamless convenience from express check-in to concierge services.

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In the heart of Yesil District, The Square Hotel offers an upscale retreat with a daily manager's reception and two on-site restaurants. Unwind with a coffee at the cafe or enjoy live music at one of the two bars, while staying connected with free in-room WiFi and taking advantage of express check-in and multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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About this property

The Square Hotel

  • Upscale hotel located in Yesil District
  • Take advantage of a free daily manager's reception, a coffee shop/cafe and 2 bars at The Square Hotel. Enjoy a meal at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Express check-in, concierge services and luggage storage
    • Multilingual staff, a lift and ATM/banking services
  • Room features
  • All guest rooms at The Square Hotel feature perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

An early check-in fee will be charged

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: KZT 15000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Square Hotel?

Self-parking is free at this property.

What time is check-in at The Square Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Square Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Square Hotel located?

Located in Yesil District, this hotel is within a 15-minute walk of Astana Arena, Saryarka Velodrome and Alau Ice Palace. Islamic Centre and Khan Shatyr are also within 2 miles (3 km).

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

7.0

Location

6.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Wooyong

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Clean room and very nice
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Needs many improvements ! ! ! ! ! !

This place is not worth 20 USD / night. Internet spotty. Terrible breakfast. Lousy TV service. They advertise a business center, but there is none. No computer, no printer, etc.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019