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"This hotel left a deep impression on me; it gave me a wonderful holiday."

"Loved our stay "

"We had a good overall stay at this hotel. The staff was truly wonderful—friendly, helpful, and always willing to assist, which made a big difference in our experience. While the rooms could use some improvements, everything was comfortable enough and we enjoyed our time here. Thank you to the great staff for making our stay pleasant."

"Food was great, lots of variety. Pools were clean, rooms were nice too and staff was excellent! Would definitely go back and recommend to others!"

"We did a pre-Christmas escape to the Riu Palace Pacifico and it was PERFECT! The service was amazing, our drinks were never left unfilled, the food everywhere we ate was very good (it's a resort, it's not Michelin starred but everything was fresh, tasted good, and there were plenty of options). I loved that you didn't need restaurant reservations, we showed up for dinner around 7:30 every night and just walked right in. We enjoyed the evening shows and the nacho's at the sports bar. Great place to get away and unwind for a few days!"

"Love spending time at Paradise!"

"Todo fue maravilloso el personal fue muy amable"

"We fell in love! This is our first time with the Grand Velas brand. We normally stay with the impressions side of secrets but I’m glad we decided to try this resort. It has literally ruined it for us and we can’t see ourselves going to another brand. The service, food and cleanliness is at a meticulous level. We went for 6 days 4 nights. We never had a bad drink or bad food. Everything was absolutely fabulous. Kenia and Patricia on the adults side of the pool are amazing. Omar and Jose Jairo fantastic bartenders with amazing personalities. We enjoying sitting at the swim up talking to them all afternoon. While at the pool we did notice a few guests being rude to the bartenders and snatching bottles of their hands. I hope this is something that doesn’t happen often At the French restaurant where we had dinner twice, Daniel and Angel went above and beyond for us. Extremely kind and knowledgeable, giving great suggestions. I really liked that the manager for the French restaurant runs a strict ship there because everything runs soo smoothly. He also kept checking on us to make sure we were satisfied with everything. The housekeeper for our room and turn down service did a wonderful job each time. Every single employee there is friendly, amazing and sooo hardworking. The hotel is impeccable! We truly were blown away and can’t wait to come back. "

"The staff, the hospitality. We really enjoyed our time. All the employees are so friendly. Beach club was great "