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Reviews of Nunsmere Hall Hotel

4 out of 5
Nunsmere Hall Hotel
Tarporley Road, Oakmere, Northwich, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 329 reviews" "
Rating 8 - Good. 93 out of 329 reviews" "
Rating 6 - Okay. 31 out of 329 reviews" "
Rating 4 - Poor. 10 out of 329 reviews" "
Rating 2 - Terrible. 7 out of 329 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, we loved the garden and lake.
Stayed 1 night in May 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Judi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booked as convenient for visiting family. Very nice staff and room was spotless. I have dust and other allergies so I often have problems with older properties which are usually carpeted and can be dusty - but not here. It was a sudden hot spell so we appreciated having a fan available in the room. The hotel was lovely and it's in nice countryside. The only negative is with the area not the hotel itself. This part of Cheshire is very car-centric with poor public transport and not pedestrian friendly - narrow or no footpaths, which made going for a jog around the area less enjoyable.
Stayed 1 night in May 2024

8/10 Good

Paul, Bala

Travelled with partner
Liked: Staff & service, property conditions & facilities
Pleasant stay, beautiful setting, breakfast was fairly basic. Room and furnishings were lovely as was the bath. Room drinks poor. Dusty and dirty between floorboards. Sink basin overflow was really dirty.
Stayed 1 night in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

stuart

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Always a challenge to get a correct invoice
Stayed 1 night in Mar 2024

6/10 Okay

stuart

Stayed 2 nights in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Great place and services
Stayed 1 night in Feb 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Hotel with Character
Elegant hotel with character. Very comfortable room. Lovely breakfast which individually served - better than the usual buffet style seen today. Very much enjoyed our stay.
Back of hotel with function marquee
Stayed 1 night in Feb 2024

6/10 Okay

Barbara

Not really impressed
Hotel bedroom uncomfortably hot and radiator stuck on max. Booked room for 2adults and 1 child and there was no bed for the child. Reception staff quite curt and said it would cost an additional £30 since they had no knowledge of child. Luckily I had evidence with me and the charge was removed. The lift had a sign saying intermittent fault causing it to get stuck. Not good when on 3rd floor. Not impressed overall.
Stayed 1 night in Feb 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
One night stay
Stayed for 1 night as visiting the area. Lovely building, lift wasn't working which we didn't know and got stuck! Got out the lift and didn't use again! Few things amiss with room-table lamp shades shabby and bits peeling off. Shower pressure not great, however comfy bed and clean. Some bubble bath would be nice & more coffee please. Not great to have smoking outside the entrance-awkward for smokers and non-smokers.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay. Staff were attentive and welcoming. Room was beautiful and exceptionally clean! Restaurant was above expectations... excellent. There was no cheese board on the menu but on request the chef produced one for us. Cannot fins any fault.with this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people, great hotel.
We arrived to the beautiful fronted hotel, and we're grated by the friendliest receptionist that I've ever met. Once she had checked us in, because it was getting on into the evening she checked to make sure we had eaten. We'd just had dinner at Mowgli (I highly recommend that too), and although we were full, we both commented on how great the restaurant smelt. We were staying up at the top, and liked the little touches of rooms with names rather than numbers, particularly the fact that they had tree names and we work in the environmental sector. Our room was much larger than expected, with a huge TV, massive comfy bed and all nicely and simply decorated. The bathroom was also bigger than expected, and despite a slightly wobbly toilet handle and a creeky floor, it was also really lovely. It wasn't until a morning shower that I really noticed how big the bath was and kinda wished I'd had a bath the night before. Breakfast was great, the food was really tasty and the service was brilliant with everyone wishing us good morning on our way in. Little touches that make a big difference. The staff left us with a good impression not only of the hotel, but of the local area too. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place to stay. The staff were extremely accommodating on arrival (Caroline) the Room was spacious and bathroom was amazing. The food in the restaurant was cooked to perfection. Amazing place amazing staff. Would 100% stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, got room upgrade, food in the restaurant was exceptional
Stayed 1 night in Dec 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Beautiful hotel, with loads of character. Room was huge, with lots of big windows, but this meant it wasn’t the warmest (was December when we visited though). Could have done with wifi booster for upper floors. Huge bed, just a tad too firm for me. Food was very nice and staff very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, rooms stunning, staff happy and helpful.Food and service brilliant. Cant wait to return.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with huge rooms set in stunning surrounding with excellent service
Stayed 1 night in Nov 2023

4/10 Poor

Nigel Edward

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was great until i got up at 6am to get a bath no hot water , As i left at 6.50am i told a member of staff seemed not to be bothered , Try to phone hotel direct four time that day no one answered the phone
Stayed 1 night in Oct 2023

8/10 Good

Miss Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok with great potential.
Lovely building in beautiful grounds with plenty of parking. Check in relatively easy though why a charge or deposit should be applied to your card after already paying for the room i'm not so sure. Directed to a lift for the third floor which had a sign inside saying it may stop between floors was hardly what you need to see and certainly made finding the stairs after a priority! Room was beautiful & big with views out to the extensive gardens. Bar area comfortable but limited food choice, restaurant menu unavailable to look at unless going into said restaurant & staff ad hoc in the area so difficult to request much. Didn't pay additional for breakfast so cannot comment. Check out time must be adhered to or charges can be made to your card! On the whole its a beautiful place to stay even in the rain, as a last minute deal it suited my needs though I wouldn't have wanted to pay full price because the little niggles I had would have been much more of an issue had I paid rack room price. The hotel itself has a lot of potential if it can be managed well.
Stayed 1 night in Oct 2023

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed the one night, although we could of easily stopped at nunsmere a few nights, room was very nice, spacious and comfortable.
Stayed 1 night in Oct 2023

2/10 Terrible

David

Stayed 1 night in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is situated on an outcrop of land in a lake, making for a lovely setting. The room was comfortable and well provisioned for a short stay. There does appear to be an issue with flies entering the rooms during warmer weather, as we were advised to keep the windows closed. However, they still managed to find their way in, which caused a minor irritation. The only other issue we had was a lack of hot water on our second evening, so we were unable to have a bath, which was somewhat annoying. On reporting it to reception, we were told that no other guests had reported an issue, and that nothing could be done until the maintenance staff were on duty the following morning. We did not eat or drink the hotel, but had we done so, a 10% service charge is levied on all transactions, which seems a little excessive, since the food and drink is already sold at inflated prices. There are, however, plenty of decent pubs within a few miles of the hotel. Overall, I would recommend this hotel for a short stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Another pleasant stay. Friendly and helpful staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

peter

Stayed 1 night in Sep 2023

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Taneisha

Stayed 1 night in Sep 2023

8/10 Good

phil

Travelled with partner
pleasant stay at this lovely hotel. Staff friendly but found prices at bar to be very expensive
Stayed 1 night in Sep 2023

8/10 Good

Satbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Anthony, Gosport

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely manor house converted into a hotel with large marquee in grounds for weddings and corporate events. None on when we stayed so hotel not too full. It is an old building and the floorboards did creak. It keeps a lot of its charecter but as it is surrounded by a lake we were advised to keep the room window closed due to the flies of an evening. Very nice traditional room which was spacious and had large bathroom with traditional bath amd seperate shower. Staff were lovely and welcoming. Lovely grounds and almost on an island out of the way of any traffic or noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Quiet. Good food.
Stayed 3 nights in Jul 2023

10/10 Excellent

O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good as usual. Be better with 2pm check in and 11am check out as some other hotels. Flow from bath tap could be better and maybe some ornaments/pictures in long walkway to rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a junior suite because all other rooms were taken. The suite was spotless clean very big and the bathroom was so large and a pleasure to use. Well done to the housekeeping team. ( A hard job). We had afternoon tea which was lovely but a couple more sandwiches would have been nice. We would like to return.
Stayed 1 night in Jun 2023

6/10 Okay

J R

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunate
Lovely setting, lovely rooms/ decor, lovely staff, lovely meal but very little sleep due to a radio playing most of the night.
Stayed 1 night in Jun 2023

8/10 Good

MR O

Stayed 1 night in May 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, maybe not great for work travel
Staff and location both fantastic, the evening food was lovely too. A few things weren’t amazing though which I’ll list below. There is no need to have 2 single beds pushed together to make a double, especially in a room that is only set up to be a double room! So frustrating! The WiFi is truly terrible, I was traveling for work and the WiFi in the room was borderline unusable! Noisy floorboards, in the room, in the halls and in the rooms above. As soon as anyone moved above, it was like heard of elephants were in the room with me. Lastly, the continental breakfast choice was quite poor. The cooked breakfasts looked amazing but not everyone eats a cooked breakfast! Overall it’s a nice place to stay, but I probably wouldn’t stay there again on a business trip.
Stayed 1 night in May 2023

10/10 Excellent

ANNE Michelle

Stayed 1 night in May 2023

10/10 Excellent

NJ

Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island Gem
Beautiful building set in its own grounds surrounded by water. Friendly welcoming staff, good breakfast and huge comfy rooms. A really great stay for a great price.
Stayed 1 night in May 2023

10/10 Excellent

Philip

Stayed 4 nights in Apr 2023

8/10 Good

MRS.LYNNE

Liked: Cleanliness, property conditions & facilities, room comfort
country retreat
Nunsmere Hall Hotel is in the heart of the Cheshire countryside in a beautiful location.It is a ideal for a quiet break or a wedding.The gardens are lovely.The hotel is an old coutry house full of character.We stayed in an executive room on the top floor overlooking the garden.The room was large with creaky floor boards.At 5ft 1inch,I struggled to get into bed,as it was extremely high,but once in ,it was comfy.There was a large safe in the wardrobe,but it was mounted on the floor,making it difficult to programme & use without lying on the floor,which is hard work when you an older person.The staff are lovely & friendly,The restaurant serves"posh"fairly expensive food.If you want cheaper food,there is a pub close by that sells cheap,good "pub grub".The bathroom had 4 lights,but only 2 worked.There was a bath ,a hand shower that didn't work & a big overhead shower that wasn't easy to regulate.The hotel is clean.Overall,we enjoyed our stay
Stayed 2 nights in Apr 2023