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"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"Our stay here was fabulous. We enjoyed the terrace suite with the Jacuzzi on the deck. The breakfast buffet was delicious, the ladies at the spa were wonderful. The people at the front desk were so helpful and kind. Happy made sure that we had everything we needed and had good recommendations for what we were looking for in the neighborhood. The only thing I would mention is that if you are a light sleeper, staying in a room with an outside deck may not be quiet enough. But that is true for a lot of properties in the Old Quarter. It’s really really busy there so it’s also never really quiet. We were fine, slept amazing. However, something to consider if that’s an issue for yourself. Thank you for our wonderful day. We would definitely come back."

"The best "

"Loved this hotel for the location and the amazing staff. The beds were super comfy and the breakfast fantastic. Thrilled with the hotel find."

"This is a small, boutique hotel, it is comfortable, with a small indoor pool and small gym. Rooms are clean and comfortable. Breakfast is okay, with a few option's, restaurant is linited in the evening. Location is convenient, for old quarter and train street, but not a 'glamorous' area like French qtr. Thia hotel though is defined by its staff who are absolutely wonderful... they are 6 star!"

"Super friendly and helpfull staff. Clean rooms. Very good location. Will definitely come back! "

"The room is spacious and sparkling clean. We had a wonderful stay at this hotel in Hanoi and were impressed from the moment we arrived. The service was outstanding—especially from Celina at the front desk, who greeted us warmly and went above and beyond to help. That personal touch truly made our stay special. "

"The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home."

"The staff were all very helpful the location to Old Town is outstanding walking distance to the lake it is simply one of the best location I have stayed in in Hanoi. Although on a busy Rd there is little noise. A little touch up of paint here and there would not go astray. The bar staff upstairs at the rooftop bar were extremely friendly and the drinks presented good value for money."