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"Good hotel, nice friendly staff. "

"Check-in was not good… my sons arrived at the hotel and for some reason they forgot their passport, but they had other Id documents with them and photo of their passport. The gentleman that was making the check-in was very nice with them and really help with the situation… but there was a lady there, with another guest overhearing the conversation and she started to make problems… arguing that photograph of the passport was not acceptable and that the reservation should be cancel and threatened even to call the police. People like her are the ones that ruin the great experience of booking at a new hotel. Not sure if we are booking again… "

"The reception staff were so friendly, another member of staff parked our car in the underground car park for us. Breakfast was also excellent service perfect and all with a roof top view. I would definitely recommend staying here all was excellent."

"Beautiful hotel with great location. Amazing staff. Highly recommend!!"

"Great location! Very clean hotel with plenty of restaurants nearby. The staff is wonderful. The Guggenheim is within 3-5 minutes walking distance. "

"Excellent hotel as always!"

"The showerhead in the room was loose so wasnt easy to use. The breakfast was okay but the scrambled eggs had a funny taste. The. Iews from the hotel room were good but the wallpaper was peeling in a few places. "

"Muy buena ubicación. Great value for your money. "

"Nos hemos quedado dos veces en este hotel con un niño de 4 años. Las habitaciones espaciosas y con buena movilidad después de poner la cama supletoria. Súper amables las personas que han instalado la cama y nos ayudaron cuando pedimos varias almohadas para poner en unos espacios de la cama que podrían ser peligrosos para el niño. El desayuno Excelente y con barra de huevos lo cual no es común. Buenas opciones de parqueo. Se ha vuelto nuestro hotel en san Sebastián"