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"Wonderful service and staff Great location "

"Perfectly located for a base for getting around the city, bright, cool and tidy room. Check in was very easy, all staff we encountered were very helpful. Used the breakfast restaurant one morning, wasn't great"

"A stylish and comfortable hotel in a lovely location close enough to all that Bilbao has to offer. Helpful staff too, would recommend."

"The hotel feels luxurious and the room was extremely comfortable and clean. The hotel is well equipped with access to a gym and dining options. The location is not far from the centre and Old Town in a taxi, under 10 mins. You can get a bus but we didn’t do this. Getting a taxi to the hotel from the train station was a bit of a nightmare when you haven't pre-booked a transfer, so would hughlt recommend arranging transfers in advance. The staff were extremely friendly and helpful and added to the experience, giving recommendations on where to see. The location doesn't have much going on, but is nice and quiet at night and there are a couple of nice restaurants directly opposite the hotel and a lovely beach nearby. "

"The staff was very nice and helpful. The property was clean and the room was as advertised. I would stay at this property in the future."

"The hotel is situated smack in the middle of Donostia and 1 bus and you’re downtown. It was very clean and friendly staff "

"Perfect location, right on the bay, practically next door to Centro Botin and near most city attractions."

"Amazing view"

"This hotel is in a great location. The hop on hop off bus stop is right across the street so we didn't need to go far to pick that up. There is a restaurant next door that was great. It's also walkable to other sites. I would recommend."