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"Great value, clean and friendly staff team"

"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "

"Good location, wifi not great and my room was facing a builders yard so very noisy late in to the evening. Can also hear every door in the corridor slamming shut. "

"there was a gum stain on the ground of our room, our room was quite hot (the ac did not work), and the room had run out of soap before we got there. however the staff were incredibly kind, and the general vibe was good. thank you!"

"Very nice staff. Hotel had a gym, pool and sauna which was accessible as early as 7 am until late evening. "

"The hotel has a pub, cafe/pizzeria and shop onsite. We were upgraded to a room in the City Sleeper part of the hotel which looks freshly decorated. Liked the Brit pop style panels along the corridors. We had a room looking down into the courtyard so no traffic noise. The room was quite spacious and the twin beds were not next to each other which was great as we are not a couple. Ate in the pub and the food was good."

"Good location "