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"The Hotel is so big that it gives you the opportunity to burn calories. Always clean, everywhere smells good. The only thing was the Wi-Fi, you have to log in again in different places (maybe because its location is between the mountains) & also the TV cable doesn’t work by 1:00 AM. Anyway, me & my Family enjoyed our stay. We also there was nobody to give us the welcome drink at the lobby when we got there. After all, Riu Palace Costa Rica is highly recommended."

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"Perfecto"

"This property is absolutely gorgeous. I was disappointed in the management of the the property. Arriving guests had to wait a long time to check In and to get simple questions answered. They never answered the phones at all. The property is huge so you have to walk a lot but they have shuttles that never seemed to come to our building. They have limited towels and the food was horrible. There were very limited food choices and it was bland to taste. We tried the specialty dinning and the food was not good at all. We had to check out early due to having to drive 3 hours to another airport. The attendant would not let us exit without a piece of paper and this caused us to travel late during the night. If the lines weren’t so long we should have just been able to leave. I would not stay here again unless they made a lot of changes to their iteniary. "