North Miami Beach Trip

Very clean room. Very accommodating front office and housekeeping staff. Phyllis was wonderful. They even treated our dog very nicely. 100% will stay here again.

Clean room, excellent staff at the front desk, dining room, pool staff, and beach staff. Sergiy was especially helpful telling us all about the hotel.

Room was okay. The beds were smaller than we expected and there were only flat sheets on the mattress rather than fitted sheets. Breakfast was very good, pool and beach access were great.

It’s hard to believe this is a 4 star hotel. The rooms are small and dated. We found some insect in our bathroom. They have only 1 or 2 working elevators at anytime and you need to wait for sometime. There was a lack of amenities that I thought would be complementary. For example I left my tooth brush and had to buy one in the store instead. Small things but at the price point it doesn’t quite add up. Dining was good, this was a highlight, several great waitstaff including Daniel. The beach access is incredible, they set up your chairs a towels and you can order drinks. Housekeeping, waitstaff and beach staff were amazing.